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Al Piemonte Buick GMC

(1,424 reviews)
Visit Al Piemonte Buick GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed

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New (866) 254-0944 (866) 254-0944
Used (833) 547-6146 (833) 547-6146
Service (630) 478-2463 (630) 478-2463

Inventory

See all 224 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2023.
Welcome to Al Piemonte Buick GMC! As your premium Buick GMC dealership near Chicago IL our team of dedicated experts committed to providing excellent customer service. Our reputation is built on customer trust and we work hard to earn and keep that trust everyday. Whether you're looking to purchase or lease a new or used vehicle service your current automotive or simply learn more about our Buick GMC inventory Al Piemonte Buick GMC near Bensenville IL is your one-stop shop.

Service center

Phone number (630) 478-2463

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Al Piemonte Buick GMC from DealerRater.

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Excellent costumer service five stars and everything else

Excellent costumer service five stars and everything else as on the time. I will recommend you

Excellent costumer service five stars and everything else

Excellent costumer service five stars and everything else as on the time. I will recommend you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Appreciate you taking the time to share such kind feedback, Niko! We're delighted to hear that you had an excellent experience with our customer service at Al Piemonte Buick GMC. Your recommendation means a lot to us, and we look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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Took back car for transmission change and they hadn’t

Took back car for transmission change and they hadn’t started it for 4 months.

Took back car for transmission change and they hadn’t

Took back car for transmission change and they hadn’t started it for 4 months.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We understand your frustration regarding the delay with your transmission change. Please reach out to us directly at Al Piemonte Buick GMC so we can address your concerns. Your feedback is valuable, and we appreciate the opportunity to improve our services. The Al Piemonte Buick GMC Team 888-851-4025

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It was easy to check in, and the service area was clean

It was easy to check in, and the service area was clean and inviting. Friendly service.

It was easy to check in, and the service area was clean

It was easy to check in, and the service area was clean and inviting. Friendly service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about your experience at Al Piemonte Buick GMC! We're thrilled to hear that you found the check-in process easy, and that our service area met your expectations. We appreciate your feedback and hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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Scam tactics be ware of Mike the used car manager

Scam tactics be ware of Mike the used car manager complete waste of time avoid this place

Scam tactics be ware of Mike the used car manager

Scam tactics be ware of Mike the used car manager complete waste of time avoid this place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We understand how important it is for customers to feel confident, informed, and respected throughout the vehicle purchasing process. Feedback like yours provides valuable insight for Al Piemonte Buick GMC into how our sales process and customer interactions are perceived. Feel free to connect with us directly if you'd like to continue the conversation or provide additional details. We’re available to review this with you at your convenience. The Al Piemonte Buick GMC Team 888-851-4025

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Had another nice experience having my car serviced with

Had another nice experience having my car serviced with Al Piemonte Buick GMC. The service did a great job! And, thanks for noting and fixing the nail in my tire! The text message updates are appreciated.

Had another nice experience having my car serviced with

Had another nice experience having my car serviced with Al Piemonte Buick GMC. The service did a great job! And, thanks for noting and fixing the nail in my tire! The text message updates are appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Kaj! We're thrilled to hear that you had a nice experience with our service team at Al Piemonte Buick GMC. It's great to know that we could address the nail in your tire and keep you updated with text messages. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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Had an appointment on a Saturday and they didn’t worked

Had an appointment on a Saturday and they didn’t worked on my truck till Monday. And the advisor that was there on Saturday did not care

Had an appointment on a Saturday and they didn’t worked

Had an appointment on a Saturday and they didn’t worked on my truck till Monday. And the advisor that was there on Saturday did not care

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Alfredo. We appreciate your feedback and understand your concerns regarding the delay with your truck and the service you received. We strive to provide a high standard of care at Al Piemonte Buick GMC, and it’s important to us that our customers feel valued. Please feel free to reach out to us directly to discuss this further. Your input is valuable to us, and we hope to serve you better in the future. The Al Piemonte Buick GMC Team 888-851-4025

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I have trusted the service department for the 10 years I

I have trusted the service department for the 10 years I have owned my car. Always felt that they were fair and kept my car running safely

I have trusted the service department for the 10 years I

I have trusted the service department for the 10 years I have owned my car. Always felt that they were fair and kept my car running safely

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Appreciate your continued loyalty, Betty! Your trust in Al Piemonte Buick GMC’s service department over the past 10 years truly means a lot. It’s wonderful to hear that our team provides fair and reliable service to keep your car running safely. We look forward to serving you for many more years to come! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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Called GMC road assistance and they couldn’t put on my

Called GMC road assistance and they couldn’t put on my spare. Then had to call a toe truck and the dealership wouldn’t void the tow fee. Very dissapointing

Called GMC road assistance and they couldn’t put on my

Called GMC road assistance and they couldn’t put on my spare. Then had to call a toe truck and the dealership wouldn’t void the tow fee. Very dissapointing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Kevin. We understand your concerns regarding the roadside assistance and the towing situation. Your experience is important to us, and we strive to maintain high standards at Al Piemonte Buick GMC. We encourage you to reach out to us directly to discuss this matter further. Your input is valuable as we look to improve our services. The Al Piemonte Buick GMC Team 888-851-4025

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Had a multi inspection , didn’t receive the results.

Had a multi inspection , didn’t receive the results. Had a coupon for schedule for oil change it was not applied. Had to lnform the clerk to have it corrected

Had a multi inspection , didn’t receive the results.

Had a multi inspection , didn’t receive the results. Had a coupon for schedule for oil change it was not applied. Had to lnform the clerk to have it corrected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Al Piemonte Buick GMC. Our team strives to provide clear communication and accurate service, and your input helps us improve. Please feel free to reach out to us directly so we can discuss your concerns further. We value your business and hope to serve you better in the future. The Al Piemonte Buick GMC Team 888-851-4025

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Amazing team!

Amazing team! They got me a lower apr and monthly rate than expected! Loved the fact the ceramic coated everything. Even cleaned the car in between test driving it and signing all the papers!

Amazing team!

Amazing team! They got me a lower apr and monthly rate than expected! Loved the fact the ceramic coated everything. Even cleaned the car in between test driving it and signing all the papers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Hunter! We’re thrilled to hear that you had such a positive experience with our team at Al Piemonte Buick GMC. It’s fantastic that we could secure a lower APR and monthly rate for you, and we appreciate your kind words about our ceramic coating and car cleaning service. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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