Reviews
lines on back up camera not working, after several visits the issue still has not been resolved. I get the impression no one has any idea how to correct the problem. Todd in service has been excellent as a go between but that's not getting the issue fixed.
lines on back up camera not working, after several visits the issue still has not been resolved. I get the impression no one has any idea how to correct the problem. Todd in service has been excellent as a go between but that's not getting the issue fixed.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, William. We understand your frustration regarding the ongoing issue with the backup camera. Your feedback is important, and we appreciate you highlighting Todd's efforts in service. We encourage you to reach out to us directly at Al Piemonte Buick GMC so we can discuss this matter further. Thank you again for your feedback. The Al Piemonte Buick GMC Team 888-851-4025
My service includes tires rotations, but there was no tires rotations and no car wash. Very disappointing. This is not the first time.
My service includes tires rotations, but there was no tires rotations and no car wash. Very disappointing. This is not the first time.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand your disappointment regarding the tire rotation and car wash not being completed during your visit to Al Piemonte Buick GMC. We appreciate your feedback, as it helps us improve our services. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience in the future. The Al Piemonte Buick GMC Team 888-851-4025
Spend 47000 dollars on a car and can’t get a second fob out of the deal so much for customer satisfaction
Spend 47000 dollars on a car and can’t get a second fob out of the deal so much for customer satisfaction
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We understand your frustration regarding the second fob not being included in your purchase. Customer satisfaction is important to us at Al Piemonte Buick GMC, and we appreciate your feedback. Our team encourages you to reach out to us directly to discuss this further and see how we can assist you. Thank you for your understanding. The Al Piemonte Buick GMC Team 888-851-4025
Great people great customer service get the job done I’ll go back and I will refer people
Great people great customer service get the job done I’ll go back and I will refer people
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us at Al Piemonte Buick GMC. We appreciate your kind words about our team and are grateful for your willingness to refer others. Our team looks forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
Nice and friendly. No pressure and pleasant to deal with. A nice car buying experience, rare these days. Happy with my purchase and delighted by the experience.
Nice and friendly. No pressure and pleasant to deal with. A nice car buying experience, rare these days. Happy with my purchase and delighted by the experience.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We’re happy to hear you had a nice and friendly car buying experience at Al Piemonte Buick GMC. It’s our mission to provide a pressure-free environment, and we’re glad you felt that during your visit. We appreciate your support and hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
I went in, knowing what I needed/wanted and what my budget was. I worked with J.R. who did everything he could to make my experience fast and hassel free. I am a rational person who can understand what a dealership can and can not do. They can't unload a vehicle without making something on it. I also knew that the price they had it at was a great price, but in line with physical condition. They were able to get me a better interest rate than anywhere online said I could possibly hope for with my credit rating. It got me to my top most ability for car payment, but was what I wanted for what I could afford. J.R. worker hard in a short amount of time. It could not have been easier or more hassel free.
I went in, knowing what I needed/wanted and what my budget was. I worked with J.R. who did everything he could to make my experience fast and hassel free. I am a rational person who can understand what a dealership can and can not do. They can't unload a vehicle without making something on it. I also knew that the price they had it at was a great price, but in line with physical condition. They were able to get me a better interest rate than anywhere online said I could possibly hope for with my credit rating. It got me to my top most ability for car payment, but was what I wanted for what I could afford. J.R. worker hard in a short amount of time. It could not have been easier or more hassel free.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review, David! We’re thrilled to hear that J.R. did everything he could to make your experience fast and hassle-free at Al Piemonte Buick GMC. It’s great to know that we could not only meet your expectations but also secure a better interest rate for you. We appreciate your understanding of the dealership process and your acknowledgment of our pricing. We look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
Good fast and efficient service my car was serviced and ready in a timely manner and cleaned
Good fast and efficient service my car was serviced and ready in a timely manner and cleaned
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! It's great to hear you experienced good, fast, and efficient service at Al Piemonte Buick GMC. We take pride in ensuring our customers' vehicles are serviced in a timely manner and cleaned to perfection. We look forward to seeing you again for any future needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
The car was brought in Monday morning. No communication Mon or Tues. I called Wed morning & was told they had not yet diagnosed the problem. I finally received a call late Wed to say it was the battery & had to stay another day. When I finally picked up the car Thurs, they hadn't washed it. The car has always & only been serviced at Piemonte & they previously were quick, communicative & washed the car. I quite disappointed.
The car was brought in Monday morning. No communication Mon or Tues. I called Wed morning & was told they had not yet diagnosed the problem. I finally received a call late Wed to say it was the battery & had to stay another day. When I finally picked up the car Thurs, they hadn't washed it. The car has always & only been serviced at Piemonte & they previously were quick, communicative & washed the car. I quite disappointed.
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- Quality of repair
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We understand that your service visit experienced delays in communication and that your car was not washed upon pick-up. At Al Piemonte Buick GMC, we aim to provide timely updates and thorough care so customers feel confident throughout their service appointments. Your feedback helps us review how we manage communication and service completion. If you’d like to discuss your visit or explore options for future service, please feel free to contact us directly. We are committed to making every service experience reliable and complete. The Al Piemonte Buick GMC Team 888-851-4025
It is always a pleasure to have the work done here. They do a great job
It is always a pleasure to have the work done here. They do a great job
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Juan! We’re thrilled to hear that you always have a positive experience at Al Piemonte Buick GMC. We strive to provide top-notch service and appreciate your support. Looking forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
I always have a great experience when I have my Buick Enclave serviced by Al Piemonte Buick. I always ask for Todd and he delivers without any problems. When I call he recognizes my name and the work that has been done on my vehicle in the past. I don’t have to go to a dealership to service my car. I want to and Todd is the reason. My vehicle is older and I keep up on the maintenance and I keep it nice. I don’t have to worry about some shop trying to upsell me on something I don’t need. He explains everything and delivers it on time. Let’s not forget about the Union technicians. They are also a reason I continue to come back. Skilled labor isn’t cheap and cheap labor isn’t skilled. I don’t have to worry about coming back because the problem wasn’t fixed the first time. They are trained professionals on the make and model of my vehicle. Great team work!
I always have a great experience when I have my Buick Enclave serviced by Al Piemonte Buick. I always ask for Todd and he delivers without any problems. When I call he recognizes my name and the work that has been done on my vehicle in the past. I don’t have to go to a dealership to service my car. I want to and Todd is the reason. My vehicle is older and I keep up on the maintenance and I keep it nice. I don’t have to worry about some shop trying to upsell me on something I don’t need. He explains everything and delivers it on time. Let’s not forget about the Union technicians. They are also a reason I continue to come back. Skilled labor isn’t cheap and cheap labor isn’t skilled. I don’t have to worry about coming back because the problem wasn’t fixed the first time. They are trained professionals on the make and model of my vehicle. Great team work!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We are thrilled to hear that you consistently have a great experience with us at Al Piemonte Buick GMC, especially with Todd. It's fantastic that he recognizes your name and the work that has been done on your vehicle in the past. We pride ourselves on our skilled technicians and appreciate your acknowledgment of their hard work. We look forward to seeing you again for your future maintenance needs—your loyalty means a lot to us! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025