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Audi Melbourne

(111 reviews)

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Reviews

(111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Melbourne from DealerRater.

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Very nice experience .

Very nice experience .Less than an hour from start to finish Nice Lounge with lots of snacks and beverages very Professional Staff took care of all my questions.

Very nice experience .

Very nice experience .Less than an hour from start to finish Nice Lounge with lots of snacks and beverages very Professional Staff took care of all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Ronald, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I bought Audi car few years ago and till this time I

I bought Audi car few years ago and till this time I serviced the car multiple times and all the visits reception was amazing and the updates about the service were provided in timely manner. No complaints

I bought Audi car few years ago and till this time I

I bought Audi car few years ago and till this time I serviced the car multiple times and all the visits reception was amazing and the updates about the service were provided in timely manner. No complaints

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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The personnel were friendly and courteous, but I was

The personnel were friendly and courteous, but I was disappointed they were unable to repair the defective mmi system that has given me chronic problems.

The personnel were friendly and courteous, but I was

The personnel were friendly and courteous, but I was disappointed they were unable to repair the defective mmi system that has given me chronic problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello David, we really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (321) 342-7350 so we can assist you further.

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Excellent service and timely as well.

Excellent service and timely as well. Easy to schedule also a bonus. Returned for a shuddering issue that there was a bulletin on and procedure seems to have resolved this at this point. Also an oil change.

Excellent service and timely as well.

Excellent service and timely as well. Easy to schedule also a bonus. Returned for a shuddering issue that there was a bulletin on and procedure seems to have resolved this at this point. Also an oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Patrick, we're glad to hear our staff took such great care of you! Here at Audi Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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The service manager Mike C.

The service manager Mike C.is ALWAYS so helpful, professional and straight up kind! My appointments are on time and the services offered while you wait are great. Highly recommend!

The service manager Mike C.

The service manager Mike C.is ALWAYS so helpful, professional and straight up kind! My appointments are on time and the services offered while you wait are great. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Alicia, thank you so much for your feedback about Audi Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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I have enjoyed all my experiences at this dealership.

I have enjoyed all my experiences at this dealership. Free car washes, great waiting areas with treats, loaner cars and personalized service makes this the place I will always come for service and new cars

I have enjoyed all my experiences at this dealership.

I have enjoyed all my experiences at this dealership. Free car washes, great waiting areas with treats, loaner cars and personalized service makes this the place I will always come for service and new cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Bill, thank you so much for your feedback about Audi Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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Mike in the service department is the best.

Mike in the service department is the best. He remembers customers by name and goes out of his way to make sure services and repairs are as convenient as possible. Tracie always keeps drivers handy to shuttle you home or work, loaner cars are made available if needed, and the prices are fair for the work done.

Mike in the service department is the best.

Mike in the service department is the best. He remembers customers by name and goes out of his way to make sure services and repairs are as convenient as possible. Tracie always keeps drivers handy to shuttle you home or work, loaner cars are made available if needed, and the prices are fair for the work done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jerrod, thank you so much for your feedback about Audi Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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Very responsive and service was done ahead of schedule!

Very responsive and service was done ahead of schedule! Dealing with John our service manager was very good, the video sent about was done to the car is also very effective.

Very responsive and service was done ahead of schedule!

Very responsive and service was done ahead of schedule! Dealing with John our service manager was very good, the video sent about was done to the car is also very effective.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Alene, thank you so much for your feedback about Audi Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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Great service John Alvarez very knowledgeable nice

Great service John Alvarez very knowledgeable nice location 25 wording good customer care no problems at this location I will contact them tomorrow morning thank

Great service John Alvarez very knowledgeable nice

Great service John Alvarez very knowledgeable nice location 25 wording good customer care no problems at this location I will contact them tomorrow morning thank

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our knowledgeable team member, John Alvarez. Our central location and commitment to excellent customer care are top priorities for us. We look forward to seeing you tomorrow morning!

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Lovely place where I was greeted and out the door either

Lovely place where I was greeted and out the door either a loaner in ten minutes or. New engine mounts installed in two hours and car spotless when I picked it up

Lovely place where I was greeted and out the door either

Lovely place where I was greeted and out the door either a loaner in ten minutes or. New engine mounts installed in two hours and car spotless when I picked it up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your kind words! We're thrilled to hear that our team was able to provide you with fast and efficient service, and that your car was in great shape when you picked it up. We appreciate your support and hope to see you again soon!

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