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Sandia BMW MINI

(678 reviews)
Visit Sandia BMW MINI
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:30pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (866) 868-9890 (866) 868-9890
Used (855) 233-5902 (855) 233-5902
Service (855) 233-6716 (855) 233-6716

Reviews

(678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sandia BMW MINI from DealerRater.

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This dealership was very helpful when I brought my car in

This dealership was very helpful when I brought my car in for a recall. The employees were very kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional, responsive, and reasonable during every

Professional, responsive, and reasonable during every interaction, beginning with my mechanic’s preliminary call, to my intake upon arrival, staff were polite and attentive. I have to drive 2 hours each way for service and the whole department pitched in to assess, diagnose, and perform all parts procurement and replacement. They helped to get to the bottom of a mechanical mystery to reunite me with my trusty car again. I am over the moon and could not love my car more than I did when I first bought it. Kudos to Zack and Jonathan and to the rest of the techs and mechanics who toiled tirelessly to take care of all of my needs same day. And a final nod to the resident concierge angel for keeping the coffee/snack bar stocked with tasty beverages and savory goodies and providing a peaceful place to relax while everyone was working their magic. It was truly a pleasant day spent in pleasurable company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great quick courteous service overall!

Great quick courteous service overall! The employees from service point person to front desk and technicians were friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Frankie in the new car sales department was both fun and

Frankie in the new car sales department was both fun and professional, we felt no pressure to hurry, The entire process of selecting our new car, getting a great loan deal and trading in a vehicle was quick and stress free!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great visit today and I am always extremely pleased with

Great visit today and I am always extremely pleased with service department and lounge area with comfortable seating and coffee available! All the staff are extremely pleasant and I am also happy with coffee and a clean waiting area!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Scott was so kind and I got great service from them.

Scott was so kind and I got great service from them.. I do recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lawrence Chavez aka LoLo.

Lawrence Chavez aka LoLo. Great sales person. Great service. Highly recommend to buy & allow him to help you. Long story short, visited in June & he listened & didnt push us to buy. We went back on Sept 20th and he helped my best friend buy his first mini cooper. LoLo went above & beyond! He took the time to show us all the bells and whistles & even said to text or call him with any questions. Lawrence is fabulous! Great communication skills, not pushy, he listened & was very very helpful. My best friend is ¹000% satisfied. Great car, Great salesperson, great finance guy, worth the wait. Ask for Lawrence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very helpful service and friendly staff.

Very helpful service and friendly staff. Spent the day there and it was comfortable also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department is and always has been outstanding.

Service department is and always has been outstanding. They have always gone out of their way to be helpful when I have visited; I have been a patron for the past 12 years. Top notch customer service and incredibly friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lawrence was so professional and helpful through the

Lawrence was so professional and helpful through the entire buying process..he quoted several vehicles for me that fell within the parameters I was looking for..it was a great buying experience end to end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.