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CarMax Lubbock

(37 reviews)
Visit CarMax Lubbock
Sales hours: 11:00am to 8:00pm
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Sales
Monday 11:00am–8:00pm
Tuesday 11:00am–8:00pm
Wednesday 11:00am–8:00pm
Thursday 11:00am–8:00pm
Friday 11:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
(806) 853-9535 (806) 853-9535

Inventory

See all 147 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2019.
At CarMax, you’ll find the right car on your terms. All our cars have clear, upfront pricing so you don’t have to haggle. Take your time with our 10-day Money Back Guarantee and shop confidently knowing there’s no pressure to decide fast. With a transparent process and CarMax Certified quality cars, CarMax puts you in control from start to finish so you can find your match.
CarMax, Wanna Drive??

Reviews

(37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Lubbock from DealerRater.

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Curtis and Noah really helped out tremendously towards getting me in a badass truck on the same day. This is the second vehicle I’ve purchase through carmax and will most likely continue doing business in the future.

Curtis and Noah really helped out tremendously towards getting me in a badass truck on the same day. This is the second vehicle I’ve purchase through carmax and will most likely continue doing business in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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They helped me online getting all my paperwork in order then helped with an extremely easy process to complete my car purchase.Oscar was very helpful with me.Thanks for making a car buying a pleasant experience.

They helped me online getting all my paperwork in order then helped with an extremely easy process to complete my car purchase.Oscar was very helpful with me.Thanks for making a car buying a pleasant experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The Olympic dealership was amazing. It truly was a good experience.I would recommend them to everyone

The Olympic dealership was amazing. It truly was a good experience.I would recommend them to everyone

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Probably an ok dealership. I bought a vehicle back in March. It’s now April 29 and I still don’t have it. It’s been in the shop receiving repairs for items that should never have been overlooked by the so called quality inspection each vehicle goes through. I am driving a loaner car but I want the vehicle I purchased

Probably an ok dealership. I bought a vehicle back in March. It’s now April 29 and I still don’t have it. It’s been in the shop receiving repairs for items that should never have been overlooked by the so called quality inspection each vehicle goes through. I am driving a loaner car but I want the vehicle I purchased

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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This was our first time to purchase a vehicle from CarMax and it was sooooo easy!!! We located the vehicle in Houston and paid to have it brought to Lubbock. This truck looked like a brand new one and it was 2 yrs old. Henry, the young man that helped us with the paperwork, was so sweet and had everything done for us. This is probably the best experience I have every had at a dealership. If you need a GOOD used vehicle, I would highly recommend going through CarMax!

This was our first time to purchase a vehicle from CarMax and it was sooooo easy!!! We located the vehicle in Houston and paid to have it brought to Lubbock. This truck looked like a brand new one and it was 2 yrs old. Henry, the young man that helped us with the paperwork, was so sweet and had everything done for us. This is probably the best experience I have every had at a dealership. If you need a GOOD used vehicle, I would highly recommend going through CarMax!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Quinton was very accommodating and incredibly kind to us allowing for a quick and easy process. We very much appreciated him working with our schedule!

Quinton was very accommodating and incredibly kind to us allowing for a quick and easy process. We very much appreciated him working with our schedule!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This is our third car purchase from CarMax in Lubbock. Service is always excellent and staff is always friendly & efficient.

This is our third car purchase from CarMax in Lubbock. Service is always excellent and staff is always friendly & efficient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Wonderful experience! Made it easy to trade in my car. Everything was ready for me to just sign.

Wonderful experience! Made it easy to trade in my car. Everything was ready for me to just sign.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Staff was friendly and helpful. My problem was the car report that Carmax provided stating the vehicle was not damaged. Once my finance went through at my bank, my bank provides an actual Carfax report and the vehicle was damaged in the front. After noticing this I went to examine the front and now can not unsee the damaged spots. Also I wanted to get Military plates for the vehicle but the staff didn't know how to do the paper work so ended up with regular plates and now I will have to pay another fee to get the correct plates.

Staff was friendly and helpful. My problem was the car report that Carmax provided stating the vehicle was not damaged. Once my finance went through at my bank, my bank provides an actual Carfax report and the vehicle was damaged in the front. After noticing this I went to examine the front and now can not unsee the damaged spots. Also I wanted to get Military plates for the vehicle but the staff didn't know how to do the paper work so ended up with regular plates and now I will have to pay another fee to get the correct plates.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Unfortunately no background knowledge of how to properly write titles. I had to pay an extra fee for Carmax mistake. Not fair

Unfortunately no background knowledge of how to properly write titles. I had to pay an extra fee for Carmax mistake. Not fair

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
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