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The Car House

(122 reviews)
Visit The Car House
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–6:00pm
Tuesday 9:00am–8:00pm 9:00am–6:00pm
Wednesday 9:00am–8:00pm 9:00am–6:00pm
Thursday 9:00am–8:00pm 9:00am–6:00pm
Friday 9:00am–8:00pm 9:00am–6:00pm
Saturday 9:00am–8:00pm 9:00am–6:00pm
Sunday Closed Closed
(973) 850-4544 (973) 850-4544

Reviews

(122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Car House from DealerRater.

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I had a great experience here thank you so much for

I had a great experience here thank you so much for helping me purchase my sons car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chris and Jimmy helped me get a new van for my business.

Chris and Jimmy helped me get a new van for my business. I couldn't be any happier thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience was as easy as it gets.

My experience was as easy as it gets. I called David to have my paperwork ready since i’m coming from upstate new york and I wanted everything done quick. Everything was as promised. Thanks dave, I love my new X5!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Traded in a car Chris sold me a car.

Traded in a car Chris sold me a car. The manager never turned in the paperwork on my trade-in three months later I’m still being billed the car they sold me needed $8000 of repair jobs car only cost 12,500 worst dealership ever sleazy bad bad sales people they lie they cheat they steal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
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Horrible.

Horrible. Shady and dysfunctional along with Bloomingdale auto. Horrible transaction. Crappy broken car. Nothing but headaches and a run around with them. Don’t bother

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

All started well & friendly, bought a car from them in

All started well & friendly, bought a car from them in March ($21k), luckily I took the up the insurance, they recommended it. Paid a $1000 holding deposit & $4000 deposit, signed the contract & loan, took the car, it took them 1 month to file the loan which the offer had expired, they then forged my details on another loan at a hirer rate & only took up the $4000 deposit & pocketed the $1000. I have been constantly contacting them to resolve it, no one calls back & I can't get through to their finance department. The rack & pinion failed on the car, $5000 repair bill, warranty will only cover $3900. Check the car very carefully, do not trust what they say.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
6 people out of 6 found this review helpful. Did you?
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Do not recommend this place, first they charge extra fee

Do not recommend this place, first they charge extra fee and say that’s warranty but then refuse to repair a car. Second the car is in poor technical condition, my bad that I was there alone without mechanic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Don’t recommend this place They scam people cars are in

Don’t recommend this place They scam people cars are in bad shape customer service is terrible and the manager has a really bad attitude

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
4 people out of 4 found this review helpful. Did you?
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sold me a car I cant register no title!

sold me a car I cant register no title! complete ripoff probably selling stolen cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 5 found this review helpful. Did you?
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I've read all the bad reviews.

I've read all the bad reviews. I haven't ran across the things they have I have nothing but praise for more and the staff there I bought a 2016 Chevy suburban delivered and I must have asked the right questions cuz I got the right answers everything they said turned out to be right thank you and I'll deal with you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.