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Shepherd's CDJR

(254 reviews)

Reviews

(254 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shepherd's CDJR from DealerRater.

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They are nice and helpful They are nice and helpful and they explain things and understandable

They are nice and helpful They are nice and helpful and they explain things and understandable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Awesome and personable To say the experience at dealer was great. They make you feel welcome, work with you and personable

Awesome and personable To say the experience at dealer was great. They make you feel welcome, work with you and personable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Shepherd’s dealership in Auburn were very helpful in getting my oil changed and let me use their vehicle while my oil was being changed. I was very impressed with their service.

Shepherd’s dealership in Auburn were very helpful in getting my oil changed and let me use their vehicle while my oil was being changed. I was very impressed with their service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service was completed timely and any additional needs were discussed with me before completing.

The service was completed timely and any additional needs were discussed with me before completing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Easy Friendly service, quick, relaxing and easy Well taken care of Honest 3 2 1

Easy Friendly service, quick, relaxing and easy Well taken care of Honest 3 2 1

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always have amazing service! The employees always take care of my needs for car repair or a place to buy a car!

Always have amazing service! The employees always take care of my needs for car repair or a place to buy a car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It was quick and worth it! It was quick and fixed what needed fixed and help me with questions with my warranty. When my warranty didn't cover the paint issue they helped me with a local business that fixed it up for me that day!

It was quick and worth it! It was quick and fixed what needed fixed and help me with questions with my warranty. When my warranty didn't cover the paint issue they helped me with a local business that fixed it up for me that day!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I needed to have a radio pre-programmed. I got an appointment in a reasonable amount of time, and the service was performed quickly, and at the cost provided at the time I set the appointment.

I needed to have a radio pre-programmed. I got an appointment in a reasonable amount of time, and the service was performed quickly, and at the cost provided at the time I set the appointment.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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A perfect service. Quickly taken care of From the call to check out. Everything was great

A perfect service. Quickly taken care of From the call to check out. Everything was great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Sales people are courteous and make the customer feel comfortable, good knowledge about all their products

Sales people are courteous and make the customer feel comfortable, good knowledge about all their products

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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