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Malcolm Cunningham Chevrolet North Point

(74 reviews)

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(74 reviews)

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I feel it is one of the best Dealership in the Fulton County Area of Georgia. The service that was rendered was excellent. So much so I purchased a brand new 2026 Chevrolet Silverado. Need I say more!

I feel it is one of the best Dealership in the Fulton County Area of Georgia. The service that was rendered was excellent. So much so I purchased a brand new 2026 Chevrolet Silverado. Need I say more!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I have used your service department for many years and brought all my Corvettes in along with my other cars. Service has been great and have no complaints. You have taken care of them as required. I only wish your sales department was as easy to work with as I have purchased 5 new Corvettes in the past few years but could not buy from you because you insisted on marking them up above MSRP and I never do business with a dealer that is selfish enough to gouge their loyal customers.

I have used your service department for many years and brought all my Corvettes in along with my other cars. Service has been great and have no complaints. You have taken care of them as required. I only wish your sales department was as easy to work with as I have purchased 5 new Corvettes in the past few years but could not buy from you because you insisted on marking them up above MSRP and I never do business with a dealer that is selfish enough to gouge their loyal customers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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I would strongly caution anyone considering buying from Malcolm Cunningham Chevrolet unless you are there in person and can thoroughly inspect the vehicle yourself before signing anything. The vehicle I purchased was described as being in excellent condition—essentially “mint.” Based on those representations I completed the purchase and drove nearly two hours to meet the salesperson and take delivery. Unfortunately, once I arrived and inspected the vehicle more closely, I discovered several issues that were never disclosed beforehand, even after I specifically asked both the salesperson and the used car manager/director about the condition several times. The vehicle was missing part of the lower front spoiler, had a broken license plate bracket, and the passenger window is misaligned. These are obvious defects that should have been disclosed upfront. What made the experience even worse was the dealership’s complete refusal to do anything to help resolve the situation. I was even willing to split the cost of replacing the missing front bumper/spoiler part, but they still refused to work with me in any way. I was told by my salesperson that I would be refunded the cost of the license plate bracket and sent over the requested paid invoice but over 3 weeks later I have yet to receive a refund for it's cost of $81.94. To make matters more concerning, they also charged me a Georgia ELT fee even though the vehicle was being tagged out of the state of Georgia . That $197.99 fee was not forwarded to my home state as a tag fee, which raises even more questions about their practices. Overall, this was a very disappointing and frustrating experience. If you choose to buy from this dealership, do not rely on their descriptions or verbal assurances—their word was meaningless in my experience.

I would strongly caution anyone considering buying from Malcolm Cunningham Chevrolet unless you are there in person and can thoroughly inspect the vehicle yourself before signing anything. The vehicle I purchased was described as being in excellent condition—essentially “mint.” Based on those representations I completed the purchase and drove nearly two hours to meet the salesperson and take delivery. Unfortunately, once I arrived and inspected the vehicle more closely, I discovered several issues that were never disclosed beforehand, even after I specifically asked both the salesperson and the used car manager/director about the condition several times. The vehicle was missing part of the lower front spoiler, had a broken license plate bracket, and the passenger window is misaligned. These are obvious defects that should have been disclosed upfront. What made the experience even worse was the dealership’s complete refusal to do anything to help resolve the situation. I was even willing to split the cost of replacing the missing front bumper/spoiler part, but they still refused to work with me in any way. I was told by my salesperson that I would be refunded the cost of the license plate bracket and sent over the requested paid invoice but over 3 weeks later I have yet to receive a refund for it's cost of $81.94. To make matters more concerning, they also charged me a Georgia ELT fee even though the vehicle was being tagged out of the state of Georgia . That $197.99 fee was not forwarded to my home state as a tag fee, which raises even more questions about their practices. Overall, this was a very disappointing and frustrating experience. If you choose to buy from this dealership, do not rely on their descriptions or verbal assurances—their word was meaningless in my experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Service is very slow. Systems don't talk to each other and advisors never seem prepared in advance. Took way too long for my most recent visit .,.... 4 hours for an oil change and a one hour warranty item

Service is very slow. Systems don't talk to each other and advisors never seem prepared in advance. Took way too long for my most recent visit .,.... 4 hours for an oil change and a one hour warranty item

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Bought last year from salesman Scott Silvey. Came back again last week and bought my 1st new vehicle ever from him. He's a great salesman. Listens to detail, willingness work with my requirements, everything was super smooth.

Bought last year from salesman Scott Silvey. Came back again last week and bought my 1st new vehicle ever from him. He's a great salesman. Listens to detail, willingness work with my requirements, everything was super smooth.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Once I walk in, I were welcome in by staff. Rodney was the one I was looking for. Rodney were the I was asked to see by a friend. This salesman was amazing. He run my credit, then he recommended I a small car, something I can handle. This was the car was looking for. Thank you Rodney.

Once I walk in, I were welcome in by staff. Rodney was the one I was looking for. Rodney were the I was asked to see by a friend. This salesman was amazing. He run my credit, then he recommended I a small car, something I can handle. This was the car was looking for. Thank you Rodney.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service center does a multi-point inspection but do not inform you of what services are recommended by them at certain mileage point. When it's 20000 miles overdue they advise you on this, give a price and charge you more afterwards.

Service center does a multi-point inspection but do not inform you of what services are recommended by them at certain mileage point. When it's 20000 miles overdue they advise you on this, give a price and charge you more afterwards.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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We went to buy car for my son. Rodney helped us in a great way. His Entire team is excellent in service. they know what customer wants and their mind. we had excellent Service through the process for buying this EV car.

We went to buy car for my son. Rodney helped us in a great way. His Entire team is excellent in service. they know what customer wants and their mind. we had excellent Service through the process for buying this EV car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service Department tried to scam me for $2200. They told me my vehicle had a siezed caliper and recommended replacing both calipers and new brake lines for $2,200. They said the pads were wearing uneven, etc because of it. We took the vehicle to a family member that’s a master technician at another shop. The only thing wrong with the vehicle is that the pads needed replaced. No seized caliper or collapsed brake line. He took pictures of the old pads and showed me they were not warped or wearing uneven and that all brake systems were working properly. I called in to speak to the Service Mgr and ask for my diagnostic fee back(as I had just purchased 2 new tires and performed routine maintenance 3-4 weeks earlier and the pads should’ve been checked then). He never offered an apology and his tone was that he could care less. I made this call on a Friday. He said he would speak to the Tech who performed the work and would call back on Monday. I heard nothing back.

Service Department tried to scam me for $2200. They told me my vehicle had a siezed caliper and recommended replacing both calipers and new brake lines for $2,200. They said the pads were wearing uneven, etc because of it. We took the vehicle to a family member that’s a master technician at another shop. The only thing wrong with the vehicle is that the pads needed replaced. No seized caliper or collapsed brake line. He took pictures of the old pads and showed me they were not warped or wearing uneven and that all brake systems were working properly. I called in to speak to the Service Mgr and ask for my diagnostic fee back(as I had just purchased 2 new tires and performed routine maintenance 3-4 weeks earlier and the pads should’ve been checked then). He never offered an apology and his tone was that he could care less. I made this call on a Friday. He said he would speak to the Tech who performed the work and would call back on Monday. I heard nothing back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Don’t use this dealership. I signed a lease agreement for a Chevrolet Equinox EV with VIN 3GN7DNRPXSS231099 on 6/19/2025 at Malcom Cunningham Chevrolet, 2175 Mansell Rd, Alpharetta, Ga 30009. A customer account and GM Rewards points were created under my name. However, after finalizing the paperwork, the dealer demanded an additional $1,000 and sold the vehicle to another customer who offered more. This appears to be a clear violation of good faith and fair dealing. I have the below information and signed agreement pictures. The full VIN of the vehicle. A copy of any signed documents or agreements A screenshot or confirmation of your GM Rewards account and vehicle association A description of what happened, including the $1,000 price increase and the sale to another customer I have a friend to will use testimony for legal action. Lease/purchase agreement (signed copy) Text communications GM account creation confirmations Screenshots of the vehicle tied to my GM Rewards We signed officially lease agreement but the requesting after this agreement additional $1000 payments. Even though we had agreed on the price, lease term, and promotions, and I officially signed the lease agreement, they asked me for an additional $1,000 because they said they sold the car to another customer—even though I had already signed the lease. They wasted two days and 10–15 hours of my time, and they are liars. They have no professional or ethical business practices. I do not recommend anyone to go there or do business with them.Do not purchase or lease anything’s from cheaters.

Don’t use this dealership. I signed a lease agreement for a Chevrolet Equinox EV with VIN 3GN7DNRPXSS231099 on 6/19/2025 at Malcom Cunningham Chevrolet, 2175 Mansell Rd, Alpharetta, Ga 30009. A customer account and GM Rewards points were created under my name. However, after finalizing the paperwork, the dealer demanded an additional $1,000 and sold the vehicle to another customer who offered more. This appears to be a clear violation of good faith and fair dealing. I have the below information and signed agreement pictures. The full VIN of the vehicle. A copy of any signed documents or agreements A screenshot or confirmation of your GM Rewards account and vehicle association A description of what happened, including the $1,000 price increase and the sale to another customer I have a friend to will use testimony for legal action. Lease/purchase agreement (signed copy) Text communications GM account creation confirmations Screenshots of the vehicle tied to my GM Rewards We signed officially lease agreement but the requesting after this agreement additional $1000 payments. Even though we had agreed on the price, lease term, and promotions, and I officially signed the lease agreement, they asked me for an additional $1,000 because they said they sold the car to another customer—even though I had already signed the lease. They wasted two days and 10–15 hours of my time, and they are liars. They have no professional or ethical business practices. I do not recommend anyone to go there or do business with them.Do not purchase or lease anything’s from cheaters.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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