Used 2017 Lexus ES 350 for Sale

Just Purchased my VW Passat from Jonathan at Capital Auto Sales. They allowed me to take car to my own trusted mechanic for pre purchase inspection and it all checked well. Thank you guys for making my buying experience a pleasure.

We are pleased with the vehicle. It meet the needs of our family. It is very comfortable as well as efficient, it was a good purchase.

I purchased a used 2015 BMW X5 from the pre-owned car lot at Mercedes Benz of Chantilly from Mariela Rodriguez. I usually do not like purchasing anything from dealerships because I don’t respond well to high pressure sales. Now my experience with Mariela at Mercedes Benz of Chantilly was fantastic. She was very informative and helpful. In addition, she was even better at the after sales service. She followed up to a few items that I had questions and concerns about. She was very responsive and immediately address all my concerns. I also had a Very good experience with the finance manager (Mohammed). He was very efficient and informative but not pushy. He stayed late in the evening well beyond his working hours to help me finalize by purchase. I would recommend for any person looking for great value and excellent service to visit this team and ask for Mariela

This car will satisfy the most discriminating driver. Power, comfort, efficiency, and value. You will not be unhappy with a Lexus.I would happily recommend this car to anyone.

When I brought my RX450h in for its 12-month servicing and safety inspection at 6am on Wednesday, 12/14, I was greeted by a smiling Raymon Tanyos. He quickly and efficiently took down my information, provided me with an estimate of 90 minutes for the service, and ushered me into the waiting area. I enjoyed fresh-brewed coffee and a piece of fruit while I waited. I was even able to recharge my phone at the provided charging station. The service was completed ahead of schedule, and my car looked fantastic, as they had washed it! Such a nice perk. When I checked out, Raymon said the service was free, but I'd need to pay for the inspection. What a nice surprise! Everyone associated with Pohanka Lexus Is wonderful, and I will continue to do business with them. Thanks for a great experience!

This car exceeded all my needs. Efficient, great power and comfortable. Great for a family of 4. Ideal for vacations, road trips and commuting. Great reliability.

Just home from ES350 airbag replacement under recall. Service Consultant Raymon Tanyos went 'above and beyond' to get me into a loaner car. Their expedited pick-up was incredible (out of loaner into my car). Although another Lexus dealer is closer, always use Pohanka for their 7 day 530am-11pm svc hrs and do not feel like always be upsold/charged on maintenance like so many other dealers try to do. Again, xxxxx to Raymond!

This car has all the features we were looking for in a luxury vehicle. We love the smooth, quiet ride and the beautiful color, inside and out. We look forward to having this car for a long time.

Arrived without an appointment with some questions / concerns about sounds in my new RX450H. I walked to the first service desk and was met by Ray Tanyos. I explained that this was my first hybrid. He immediately proceeded to arrange for a tech. to ride with me to assess my concerns. As it turned out, everything I was hearing was "routine" for a hybrid, and I was reassured. As comforting as that news was, I subsequently learned (from his business card) that Mr. Tanyos had already completed his workday and was "wrapping up" and heading home when I showed up at his desk. Though it was already an hour after his quitting time, he had stayed around to insure that my concerns were addressed and resolved to my satisfaction. As he walked me to my vehicle, I was reminded of the old bromide: "What you do speaks so loudly I can't hear what you say". Though all businesses today display some kind of poster about "customer care", Ray Tanyos is proof that customer care is not just lip service at Pohanka. Ray's willingness to see to it that my concerns were addressed (at, undoubtedly, a personal inconvenience) confirmed that I made the right decision in buying a vehicle at Pohanka!

Great car. Luxurious. Beautiful exterior and elegant interior. All leather. Great sound system and information system. Powerful engine and very comfortable ride. You should get one for yourself.

I got the warning for low tire pressure for one of my tires this morning and it was very low compared to the others. I discovered there was a nail in my tire! I was in a rush to get home to meet the A/C repair man because it stopped working last night, and I was held up longer than anticipated at work, and it was now the start of rush hour!! What a day!! So I ran in and asked how long it would be. They said best case would be an hour to hour and a half, and usually don't offer loaner car for non-maintenance service on the car. That would make me miss my A/C appointment, and It's supposed to be over 90 degrees all weekend and next week, and it is the weekend before 4th of July. I would never get another appointment very soon! I didn't even have to beg. Reza didn't even hesitate. He offered me a loaner car so I could get home and got me out of gate as quickly as possible. I couldn't believe I made it!! He called me on my way home and said they could fix it today, but that I didn't have to return it until tomorrow. I have a funeral in the morning to attend, so I said I might not be able to into end of the day. He said, "No problem." So nice to have one less thing to worry about! Thank you, Reza!

This is the worst car i have ever owned. The heater fan on auto wont go higher then 60%. I have to always use the manual control so setting a temperature is useless. Traction does not work near as well as my previous car when on ice. I find all the new fangled senors work sometimes and faults at other times. Nothing ever registeres as a fault on the computer so the dealer does nothing to fix ianything Mechanics like surgeons no longer have any diagnostic skills and try to rely soley on tests that only show 20% of issues. I spent more money on this car then any card ever and I would never buy another. It is by far the worst car I have ever owned. I have owned a lot of cars. Total regret!

Reza is an awesome service representative and went out of his way to make sure our Lexus was properly serviced and repaired quickly and completely! When they took longer than planned because of unexpected problems he even made sure that I had food 🥘 as I am a diabetic and needed food.

my 4th lexus and this one has all the newest safety features i love it rides great/ has very good gas mileage and looks great inside and out

My daughter and I came into the Koons Tysons Toyota dealership on a Saturday afternoon and were warmly greeted by George Husary. His kind personality made us feel immediately comfortable. George listened and paid close attention to every detail I wanted in a new vehicle. He spent quality time with us and did not push or rush me. Despite another dealership having the car I wanted, George was not offended in the least and continued to work hard at trying to find me the exact same car through Koons and for a better price. George is a very patient and accommodating car salesman and I highly recommend him to anyone ready to find their perfect new vehicle. He will go above and beyond to find you what you want for the best deal and he won’t give up until he has exhausted every possibility!!!��⭐️⭐️⭐️⭐️⭐️

This car has loads of back seat room, very comfortable to drive, the seat can adjust so many ways no matter your size you will have a perfect fit. I like that the power is there for when I need it out on the road. It is also a very safe car with multiple airbags.

I had a rough and unorganized experience at the Toyota Dealership in Leesburg so decided to drive the 40 minutes from Leesburg to Tysons. I was so pleasantly surprised at how different the experience turned out to be. So organized, flowed smoothly, provided rental car without asking, kept me up to date on progress, offered to drive my car back to me in Leesburg. Just overall fantastic experience. will absolutely use Koons for all my service needs for my Toyota and work with Brian.

It is VERY COMFORTABLE, with lots of fun, and safety equipment. Plenty of room - front and back. Best car I ever had. It is great on gas!

This was a 110,000 mile service. It turned out to be very expensive, but I was well looked after by Rocky, who helped me prioritize repairs and whittle down the overall costs. For his insight, helpfulness, and hard work, I would describe Koons as the very best place I know to get my Prius serviced.

Twenty-four hours after leasing a less expensive Toyota, we returned to the dealership and traded it in on this, our second leased Lexus! The comfort of power-adjustable seats on the passenger side identical to those of the driver's seat was absolutely a necessity, because of my degenerative disk disease. We were told that only high-end cars have this feature, but in combination with all the other comfort and safety features of the Lexus, we knew we couldn't make any other choice than a Lexus!!!

Very comfortable model. Great performance, nice classy and luxury design. I have owned it for 5 years and have yet to have any trouble at all.

The car handles well, the inside definitely makes you feel like you have arrived. The only thing I can say about Lexus negative is that they require you to pay a monthly or yearly fee to use your remote start. Otherwise, this is a wonderful car and I would recommend it to anyone

I'm on my 2nd Lexus ES...the finest car I've owned & driven. Luxurious feel. Reliable. Last one drove for 13 years & never had a breakdown...only routine maintenance. I expect the same with my new one.

Great styling, gas mileage, features, reliability. I owned the same model previous to this one. I kept it for 9 years. I literally never had a problem.

I had a really good experience at Koons Outlet. Mr.Jim and Mr. Rick are extremely knowledgeable and easy to talk, they did they best and helped me to choose the car. Special thanks to the finance manager Mr. Rick, he helped me with financing and choosing excellent warranty plan.I really appreciate it.

I am very pleased with this second Lexus. I will also buy next vehicles will absolutely LEXUS!! This vehicle is very comfortable and luxury riding

What a great car buying experience. Please don't let the lot fool you. Walther H. runs a tight very professional team. And my salesman Zach was outstanding! We purchased a used 2014 LS 460; we honestly felt like we were getting a car from a family member. I will definitely recommend my friends to Walter and his team at the Merlex Auto Group.

Beautiful color and the ride is very comfortable and quiet. Would highly recommend this vehicle to anyone looking for a mid-size sedan. This car can be for a family or a couple.

You feel welcomed as soon as you get there. Jed was who helped me through my car buying process. Once I told him what I was looking for he proceeded to giving me the information that I needed and did not try to push me into any other direction or anything besides what I was looking for. The whole process was very smooth and Walter even helped me through the loan process through my bank. Once I was ready to purchase my vehicle, Jed even drove me to the bank to help me through my loan process. I'm so happy with my new vehicle and would definitely recommend Merlex!!

Great car, but uncomfortable, narrow front seats. The car rides and handles very well, but can't get past the seats. Wish I had taken a longer test drive.

I worked with Alfonso on the purchase of my car, but it was Tony the Sales Manager that made my car buying process amazing. I went in with a price in mind and he took the time to sit with me and explain why the car was priced the way it was priced and the best price possible (which was the internet price). He gave me a decent price from my trade in and allowed me to use my own lender for the loan. It was a great great experience. I love my car and it was all thanks to Tony!

Comfortable. Enough power. Luxury options that I appreciate. Not to flashy (Mercedes). Quiet. The stereo is amazing. I can be in the car all day without a complaint.

My consumer experience with Lexus of Silver Spring from the moment I walked onto the lot to look around by myself, and then to almost a week later to take delivery of my 2018 es350, has been been unbelievable. Everything from the professionalism with the staff, to the responsiveness and personal-space respected until I was ready to talk to somebody, was just phenomenal. I personally have purchased a lot of vehicles for my wife and I within the past 5-6 years, so ideally, we like the experience to be efficient, fast, accommodating to my schedule regarding my family, work, logistics etc. All of which was in-line with my entire process that I was provided during the sale. While this is clearly embedded within the culture of this dealership, the execution and lead was nailed to the T by my sales rep...... Alex Abbaszadeh!!! Alex was so genuine and responsive from the very first moment I met him when I just needed to use the restroom. He didn???t try to tell (sell) me about a single vehicle in the show room nor ask what I was interested in. Instead, he could tell that I was looking for the restroom; mind you, I had just came in from outside walking the lot for about 20 minutes by myself. Which, most people know, you can???t even walk 30 seconds on a car lot without a sales rep coming up to you and putting on the full-court press. Needless to say, as I walked in the showroom I was already impressed that I had just spent 20 minutes walking the lot with no pressure, doing exactly what I needed to do after I left my office for the night, and had about 30 minutes of time to kill to check out the vehicles. This was un-interrupted, smooth, and very relaxing time. I was like the kid in a candy store.....rather the candy was filled with a luxury line of perfectly-placed and exhibited 2018 Lexus??? By the the time I closed the deal, it ended up being about 72 hours from the time I walked onto the lot that evening after work, and signing the paperwork with finance. While my vehicle was out of state because of certain options and trim, Alex set me up in a courtesy loaner which was a brand new SUV. Coupled with the variables of my es350???s transport to Silver Spring, waiting for parts that I ordered, and then a first-day of spring snowstorm that crippled the area for a day, the logistics of the MD area for the middle of the week was immediately effected by the weather. So, I was in the loaner for 7 days and felt bad about it. I insisted to check in with Alex during this time just so he knew I wasn???t out of town anymore and that I was just local with the loaner. Well...... he could care less. While he did appreciate it, he was more concerned about my comfort and following up by constantly texting and/or emailing me to let me know the status of my vehicle. A+++++ all the way for Alex!! His service in every aspect is FIVE STARS across the board!!!! Alex???s sales manager (Oksana Kolinyk) and finance manager (Daji Cummings) also provided phenomenal support during my entire Lexus of Silver Spring experience!! They essentially substantiated everything I had already experienced with Alex. Their roles within the deal went flawlessly with ZERO surprises at the end. #lexusofsilverspring #alexabbaszadeh #luxury #5stars Frank G

Comfort, styling, well thought car that is also easy on fuel ! Purchased CPO and haven't looked back. Not a race car but plenty of power to do whatever you need to and more.

This review specifically speaks to my experience with Mr. Shell Lewis, my salesman. It is because of Shell that I feel so elated with my new/used car. I came by Lexus because of a frustration with my current car, which I had just purchased in November of 2016, and I was not confident about how to handle this because I wasn't "bonding" with my car. Shell picked up on my frustration and was proactive in listening to my situation, talking me through it and opened my mind to other options that I had not even considered, while explaining everything very clearly. He diminished my frustration to the point that I was able to see the resolutions with ease. I went from an 2010 RX350 to a 2014 ES350 and I am so happy. I love the RX too, but this model suits me better, has many wonderful up-to-date features, is super comfortable, very spacious, and drives beautifully! Shell is very knowledgeable about his profession all while creating a relaxing experience. I will recommend Shell to anyone and anytime! Thank you Shell Lewis! S. Fleming

The car is great. It really offers the best bang for your buck. The drive, the design, the fuel economy, the performance, Lexus really hit this one out of the ball park.