Pacifico Mazda

I've been going to Pacifico Mazda since (?) 1999. The serviced department has always been great. I feel the workmanship has been top-notch. And the folks at the service desk friendly and available to help with questions and information.

Emily made the process of buying my first car so easy. She’s the best!

Emily was willing to do whatever was needed to help me find the car I really wanted. She was a pleasure to work with and I would gladly work with her again.

Emily was very empathetic to the fact that I had not bought a car in over a decade and had never leased before. Although our first interaction ended abruptly on my part, she smartly reached out to me the next morning to see what my price limit was. After I responded, she showed me a new CX 5 that matched perfectly to my budget. The process went smoothly and I feel that I bought a quality car.

Bad communication, hard to get through via text. Did not explain process. Would not return.

Dirty bait and switch sales tactics. We came to look at a for escape and he told us its unsellable and tried to push us into a sedan. Told him I want an suv and told me they dont have any others at that price. I informed him they do and he went to look for it. After 30 minutes waiting he comes back saying someone has a deposit down on it. The jeep is still up for sale on their website. Likely to bait more people in just to scam them as well. *update* General manager called me and told me it is just my opinion that it was a bait and switch. then changed the story that the 2nd SUV was also unsellable that it also had a transmission issue. wouldn't even offer to match my budget for something they had that was in working condition to fix the stain they left on their own name. Even informed him another salesman told me that other salesman there tell little white lies to make the sale and he got defensive. either way if it was bait and switch or this dealer is that incompetent that they list cars without doing a thorough inspection 1st before listing them for sale instead of putting a (call for pricing) so the salesman can discuss the truck before a customer wastes their time driving there shows the level of care they take in their products and towards their name. Stay away from their used inventory!!!

Great dealership and easy to work with, not pushy and very friendly. Positive experience with them.

Emily was great to work. She took into consideration what we were looking for and didn't pressure us into something we didn't want.

Everyone was extremely pleasant to work with! 10/10 experience! Would recommend Dylan, he was a pleasure to work with.

Emily and the staff at Pacifico Mazda were great! They were super attentive to my requests and not too pushy in trying to make a sale. And they even stayed late on a Monday to help me finalize my purchase.