Reviews
We had an amazing experience shopping here!
We had an amazing experience shopping here! We came with one vehicle in mind but left with not only an even better option for our growing family but one that exceeded our expectations AND was better for our budget range! They made the buying process smooth, fast, and was extremely professional and informative. They took the time to answer any questions we had and we left with the perfect vehicle for our family. I would definitely recommend Riverside Ford for the best car shopping experience! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Riverside Ford Of Tulsa! The Riverside Difference Richard Bennett 918-445-2700
We came with one vehicle in mind but left with not only an even better option for our growing family but one that exceeded our expectations AND was better for our budget range! They made the buying process smooth, fast, and was extremely professional and informative. They took the time to answer any questions we had and we left with the perfect vehicle for our family. I would definitely recommend Riverside Ford for the best car shopping experience! Thank you!
Chad got the deal done for us.
Chad got the deal done for us. Super friendly and down to earth/direct guy. Would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Riverside Ford Of Tulsa. It's great to hear that Chad was able to assist you with your purchase and that you had such a positive experience! The Riverside Difference Richard Bennett 918-445-2700
We had a great experience!
We had a great experience! They gave us lots of information about the options we were considering. They also made it very exciting to think about getting involved in the Mustang car culture! I am so excited!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dawn, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Riverside Difference Richard Bennett 918-445-2700
Took my truck in for a recall on the wiper motor.
Took my truck in for a recall on the wiper motor. They broke the wiper cowl and left it loose. They scratched the xxxx out of the fender prying on the wiper cowl with a metal pry bar. They will not return my phone calls. Or respond to my texts.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Richard Bennett 918-445-2700
Richard, I sent you my info about 8 days ago and just like everyone else at that service center you never reached out to me. I'd say there is a big lack of customer service there.
Our visit today started out solely as an appointment with
Our visit today started out solely as an appointment with Ricky to educate our 18 year-old daughter about the car purchasing process as a prospective first-time buyer. Ricky led an in-depth discussion on credit scores, financing (with/without a co-signer), shopping interest rates, loan term-lengths, and manageable payments. We kicked the tires on several vehicles, test driving two. Ultimatley, a late model Ford Escape (Titanium package) checked all the boxes for us during our "educational" appointment. Working with Ricky, Donna, MJ, and the Riverside Ford Of Tulsa family, our daughter is now a very happy and satisfied first-time buyer. Additionally, it was important to me for our daughter to become a Ford owner for multiple reasons including reliability, performance/style, and service after the sale. We are long-term satisfied customers of Riverside Ford Of Tulsa (sales and service). Now, we are thrilled to pass on our experiences to the next generation in our home. Thank-You!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and your daughter, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. The Riverside Difference Richard Bennett 918-445-2700
Purchased a vehicle on 12/2.
Purchased a vehicle on 12/2. They asked for a 10 day payoff and 25 days later, they have not paid the trade-in off causing the account to go overdue. When contacted they said they needed more information from the purchased car but had not contacted me regarding this. They have my vehicle (that is selling for $4k more than the trade-in), plus a down payment and I still have the loan to deal with. It was a pleasant experience prior to their failure to pay off the trade-in.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Richard Bennett 918-445-2700
MJ and Alex are top tier!
MJ and Alex are top tier! The excellent service they provided to me from beginning to end made this by far the smoothest and most efficient car buying experience I’ve ever had. I very much appreciate both of them and highly recommend their service and expertise. Thank you, MJ and Alex!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear MJ and Alex delivered such a great experience! The Riverside Difference Richard Bennett 918-445-2700
Alex was really helpful and streamlined the entire
Alex was really helpful and streamlined the entire process. His communication was superb from the start.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Riverside Ford Of Tulsa. I'm glad to hear Alex was helpful and we look forward to having you as one of our valued customers for many more years to come! The Riverside Difference Richard Bennett 918-445-2700
My Sales Consultant Jessica Matteson and General Manager
My Sales Consultant Jessica Matteson and General Manager MJ Amini made my purchase of an F150 with the Ford Performance FP700 package super easy. Please give these two a chance especially i you have any affiliation with the military or railroad.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review, Jimmy, and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Riverside Ford Of Tulsa are glad to have you as a customer. The Riverside Difference Richard Bennett 918-445-2700
Went in to ask about trading in my jeep to something
Went in to ask about trading in my jeep to something bigger and thay didn't disappoint. I absolutely love my new car. Everyone was super friendly as well which was a bonus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that Chad had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Riverside Ford Of Tulsa! The Riverside Difference Richard Bennett 918-445-2700