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Riverside Ford of Tulsa

(730 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (855) 784-2373 (855) 784-2373
Used (918) 720-0883 (918) 720-0883
Service (877) 891-7202 (877) 891-7202

Reviews

(730 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riverside Ford of Tulsa from DealerRater.

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May 2024 my vehicle has been in shop now for 3 weeks as

May 2024 my vehicle has been in shop now for 3 weeks as of today 5/21/24. Not 1 time have they called me to give me any up dates I have had to be the one to call them. They are aware of transmission problems with my vechile. This has happened with several other models so he say they waiting for inspection now warranty company. That was last week today has'nt heard anything. Asked for courtesy vehicle is not covered in my warranty. It's really frustrating at this point because the service department doesn't care they could have built a whole new truck in all this time. Treat your customers better the communication sucks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience, Taylor, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Richard Bennett 918-445-2700

Clean, friendly personnel.

Clean, friendly personnel. Helped me get the vehicle I was wanting. Would recommend to friends and family. Logan was a great salesman. He was very helpful and honest. Appreciated the time he spent with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Buddy and Kelly, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Riverside Difference Richard Bennett 918-445-2700

Logan was very helpful getting me into the vehicle I

Logan was very helpful getting me into the vehicle I wanted for a monthly payment I could afford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear Logan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Riverside Difference Richard Bennett 918-445-2700

Very responsive when I had questions.

Very responsive when I had questions. They knew the vehicle’s features and helped me adapt from my previous Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Arlin, Here at Riverside Ford Of Tulsa, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Riverside Difference Richard Bennett 918-445-2700

These guys here were very patient with me.

These guys here were very patient with me. Very friendly and definitely will come back in the future 😁

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle and thank you so much for choosing Riverside Ford Of Tulsa! Please let us know if we can be of any more assistance! The Riverside Difference Richard Bennett 918-445-2700

They weren’t pushy and were willing to work with me and I

They weren’t pushy and were willing to work with me and I feel like I got a solid deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Riverside Ford Of Tulsa! The Riverside Difference Richard Bennett 918-445-2700

We had a good experience.

We had a good experience. Fast and friendly from walking in until the purchase was completed. I would go back again when I need another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Riverside Ford Of Tulsa! The Riverside Difference Richard Bennett 918-445-2700

Everyone was nice and helpful Jessica is amazing and very

Everyone was nice and helpful Jessica is amazing and very knowledgeable. Will be back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Jessica was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Riverside Ford Of Tulsa! The Riverside Difference Richard Bennett 918-445-2700

Jessica was great to deal with!

Jessica was great to deal with! She made buying my bronco a lot of fun. I would definitely be willing to work with her again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Jessica can do to assist you, please do not hesitate to let us know. We are always happy to help! The Riverside Difference Richard Bennett 918-445-2700

We actually had an enjoyable and relaxed time dealing

We actually had an enjoyable and relaxed time dealing with Cody. He and Ricky took the stress out of us buying our new Bronco.we had recently purchased another vehicle at another dealership and were very apprehensive, this was the total opposite! We have already recommended Cody to our friends and will continue to do so! Thank you Cody, Ricky snd Riverside Ford we love our Bronco!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! Cody, Ricky, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Riverside Ford Of Tulsa. The Riverside Difference Richard Bennett 918-445-2700