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Riverside Ford of Tulsa

(730 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (855) 784-2373 (855) 784-2373
Used (918) 720-0883 (918) 720-0883
Service (877) 891-7202 (877) 891-7202

Reviews

(730 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riverside Ford of Tulsa from DealerRater.

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Mandatory dealer package needs to be customizable.

Mandatory dealer package needs to be customizable. Definitely a profit center and not everyone wants everything in the package. Just be honest, we require a package that is X $. Have a pick list and you might even sell more than the package. Choice is king these days. Don't offer a trade evaluation if you knowingly are going to offer significantly less. Almost a bait and switch and leaves a bad taste in the consumer's mouth. Both are very old school dealership practices. Consumers have lots of choices, you should win on fairness and integrity.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! The Riverside Difference Richard Bennett 918-445-2700

Chad helped us so much!

Chad helped us so much! He helped me with my son while I was moving car seats from each car I looked at and treated us very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Chad can do to assist you, please do not hesitate to let us know. We are always happy to help! The Riverside Difference Richard Bennett 918-445-2700

Jessica was completely professional from the beginning to

Jessica was completely professional from the beginning to the end she made it easy for me to purchase the vehicle she was available to me at all times she made sure that when I got there that I had enough to wait and the car was waiting for me and also when I went to pick it up it was ready so all I could tell you is I give her an a plus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Here at Riverside Ford Of Tulsa, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Riverside Difference Richard Bennett 918-445-2700

Consumer response

I would recommend Jessica and your dealership to anyone I know. Thank you for all your professionalism it was well appreciated

Chad was absolutely amazing!

Chad was absolutely amazing!! He made the process super easy and fast!! I highly recommend Chad for anyone wanting a new car!! Thanks Chad

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Riverside Difference Richard Bennett 918-445-2700

Amazing people and and even better environment.

Amazing people and and even better environment. Helped me on exactly what I wanted, he made it quick and easy. 10/10 service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Riverside Ford Of Tulsa! Congrats on your new purchase, and let us know if we can be of any more assistance! The Riverside Difference Richard Bennett 918-445-2700

Very good, great customer service, Chad Gleeson gave us

Very good, great customer service, Chad Gleeson gave us the best car buying experience we have ever had and did a good job keeping us informed of when the car would arrive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Brady, It's great to hear that Chad was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Riverside Ford Of Tulsa! The Riverside Difference Richard Bennett 918-445-2700

Great dealership fun always clean and always greeted

Great dealership fun always clean and always greeted nicely and able to look around without be felt like ur doing something wrong

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Brittney, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Riverside Difference Richard Bennett 918-445-2700

The people and staff there were kind and helpful and I

The people and staff there were kind and helpful and I got my truck in a good condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Consumer response

Very helpful!

This was the most non pressured car buying experience I

This was the most non pressured car buying experience I have ever had. Larry actually showed me 3 different cars that I was interested in,and answered all my questions without being annoyed. He also put on 4 new tires and breaks all the way around without me asking him to too make sure my new car wouldn't have any issues for a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Larry and our team, and we look forward to working with you again. The Riverside Difference Richard Bennett 918-445-2700

Larry was wonderful to work with he was looking for the

Larry was wonderful to work with he was looking for the car I wanted and with low inventory he snagged the model I wanted and let me know right away it was delivered. He made the process effortless and enjoyable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Riverside Ford Of Tulsa, your feedback and rating mean a lot to us. We're glad Larry was able to help, and we hope to see you again! The Riverside Difference Richard Bennett 918-445-2700