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Riverside Ford of Tulsa

(730 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (855) 784-2373 (855) 784-2373
Used (918) 720-0883 (918) 720-0883
Service (877) 891-7202 (877) 891-7202

Reviews

(730 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riverside Ford of Tulsa from DealerRater.

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Bad ethics

Posted a truck for sale, went and test drove it, came back two days later to get lied to about its condition. Was told the truck was unsafe and I needed to sign a waiver to even buy it. Perfectly fine Saturday, hazardous by Monday morning? If the truck market is that tight and someone screwed up pricing just say that. Bad ethics.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your review. We're sorry your visit didn't go as planned, and would like to address these issues with our team. If it's possible to discuss your visit in more detail, please give me a call. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Richard Bennett 918-445-2700

Posted a truck for sale, went and test drove it, came

Posted a truck for sale, went and test drove it, came back two days later to get lied to about its condition. Was told the truck was unsafe and I needed to sign a waiver to even buy it. Perfectly fine Saturday, hazardous by Monday morning? If the truck market is that tight and someone screwed up pricing just say that. Bad ethics.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please give me a call. Our goal is to make sure everyone that visits the dealership has a top notch experience. I'm sorry that we didn't meet that goal in this case and would love the opportunity to get more details to see if we can turn this situation around for you. Richard Bennett 918-445-2700

Billy was professional and a pleasure to do business

Billy was professional and a pleasure to do business with. He made our experience enjoyable and he went the extra mile answering every question. We would buy again for all of you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Riverside Ford Of Tulsa, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Riverside Difference Richard Bennett 918-445-2700

Chad made the experience of buying a truck very easy.

Chad made the experience of buying a truck very easy. Thanks for all your help Chad!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much for choosing Riverside Ford Of Tulsa! Congrats on your new truck, and let us know if we can be of any more assistance! The Riverside Difference Richard Bennett 918-445-2700

Chad is the best!

Chad is the best! Very knowledgeable, friendly, and most importantly came through on a great deal for our family. Best experience we’ve had buying cars! Great dealership too! Very nice people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Chad was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Riverside Ford Of Tulsa! The Riverside Difference Richard Bennett 918-445-2700

Great Experience thank you for being so helpful with the

Great Experience thank you for being so helpful with the whole process from beginning to end!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Riverside Difference Richard Bennett 918-445-2700

It was a pleasure to work with Billy.

It was a pleasure to work with Billy. When we need another car we will definitely come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for your feedback on your recent visit to Riverside Ford Of Tulsa. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Riverside Difference Richard Bennett 918-445-2700

I was very impressed with the professionalism of everyone

I was very impressed with the professionalism of everyone I encountered at the dealership. Each individual made sure I was able to connect with whomever I was there to see.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Riverside Difference Richard Bennett 918-445-2700

Purchased a 2022 Ford Mustang!

Purchased a 2022 Ford Mustang! Larry Young is extremely knowledgeable and involved with the purchase. Riverside Ford got my payments and lower interest as I needed. It was worth the drive from Rush Springs, Oklahoma!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Riverside Ford Of Tulsa. The Riverside Difference Richard Bennett 918-445-2700

I checked several Ford dealerships and Riverside Ford had

I checked several Ford dealerships and Riverside Ford had the best inventory. Logan sent me all of the information I needed to select a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Riverside Ford Of Tulsa are glad to have you as a customer. The Riverside Difference Richard Bennett 918-445-2700