Reviews
Fast & Friendly
I needed a key made for my vehicle, I did not need an appointment, I simply showed up and was greeted with a smile and a hand shake. The service was great, fast and friendly. Thank You for such a great experience. I will come back for any future needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We value our customers and want their Service experience to be amazing. We hope to see you again for any of your service needs.
My first car purchase was awesome!!
Service was pretty good, they did a good job of taking care of me. Corey was excellent he got me approved and into exactly what I wanted!! Bob Hurley is definitely my go to car place!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5-star review! We do what we can for our customers to get them what they want. We hope you are enjoying your new vehicle.
Quality Customer Service
Mark Davis was my salesman. He went above and beyond for me to make sure I was satisfied with my purchase. I would highly recommend them for all of your vehicle needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Derek, for your review! We appreciate your business and thank you for letting us know Mark did a great job.
New car
Great car buying experience with Austin Greer. Bob Hurley is a great dealership. Austin was knowledgeable of the product and what we were looking for in a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for giving us the opportunity to make your car buying experience great! We appreciate you; our customers are #1 priority!
Amazing Customer Service!
We were beyond pleased with the service we received at Bob Hurley Ford!! Everyone there treated us like family, & made what could have been a stressful day a lot better! Troy went above & beyond to make sure everything worked out right! Also, they were able to get us all set up to drive back home to Nashville the next day. Thank you so much!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Erin & Tyler for your business! Our customers are our #1 priority, and they become family here at Bob Hurley Ford & the Bob Hurley Auto Family.
Very friendly
Everyone was a great help and very kind. There was a bump in the road but it was small and the rest of the experience has been amazing. Loved the person who helped me, he was a great help and super kind and patient
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are dearly sorry about the "bump in the road, " but we are happy that we were able to resolve it quickly. Thank you for giving us the opportunity to fix our wrongs & make the experience great! Also, thank you for taking the time out of your busy day to write us a review. If you need anything, please don't hesitate to ask!
Quick and painless with a little servicing
The process of purchasing my vehicle was quick and painless. After having to send it to the service department 4 days after purchasing it and having to wait almost 2 weeks to get it back was not ideal. But I did not have to pay for the services and they filled my vehicle with gas which was nice of them. Jake (salesman) and Asma (service) were great to work with. Look forward to working with this dealership in the future. (Hopefully not for engine problems though)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business. We are dearly sorry for the small hiccup, but we are glad we were able to make it a smooth & painless for you. We value our customers & are happy that Jake & Asma were able to make it right. Thank you choosing Bob Hurley Ford!
I highly recommend
I would highly recommend Richard Bennett. I would go back to him specifically when I decide to purchase again. He was always very quick to respond back with feedback, or answers to all of my questions. He didn't push the sale like other dealers I have dealt with. I didn't think I was going to be approved, and he did whatever he had to do to make sure I did, and was beyond satisfied with what I was purchasing. He put me in a car that I love so much. He has followed through with everything that he had promised that would be taken care of. A good salesman by far! He's not there to make a sale, he's there to make sure you're happy with what you're driving off the lot with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time out of your busy day to leave Ricky & Bob Hurley Ford a 5-star review! We want everyone to have a "no pressure" experience & to make the right decision for themselves. We are happy we were able to serve you with the best financing options available. We want to welcome to the Bob Hurley Auto Family!
Ricky Bennett
Ricky was very helpful and knowledgeable about everything I needed to know Not pushy in any way Better keep him around. Everyone was very helpful and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy we were able to provide a "no pressure" environment. Thank you for the positive review!
Fantabulous Service Department
Asma Whitekiller is the very best service department advisor I've had the pleasure to interface with. Bob Hurley Ford Service Department is exceptional with its customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know Asma did a great job! We value our customers & want to thank you for choosing Bob Hurley Ford Service Department
