Reviews
Osica and Emerson did a wonderful job with getting us
Osica and Emerson did a wonderful job with getting us into our Forester. Osica was knowledgeable and in-depth with getting us acquainted and set up with our phones. My wife is happy with our Forester and experience due mostly to Osica's customer service and professionalism.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a great experience working with Fahim.
It was a great experience working with Fahim. He made the entire process smooth and was friendly and great to work with. I would definitely recommend Walser to others.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Prompt, high quality service.
Prompt, high quality service. Nice waiting room with good, hot coffee. Loved the video showing the actual examination of my car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vehicle was brought in for a recall inspection which was
Vehicle was brought in for a recall inspection which was completed in a timely manner in about 30 minutes.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark was fantastic.
Mark was fantastic. He is so approachable, and I felt that all my questions were carefully considered and answered. He was attentive to texts and phone calls as well.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly service advisors.
Friendly service advisors. They do a great job of getting you and out in a sort amount of time. Quality of work performed has been excellent.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've bought new cars at three other dealerships, and
I've bought new cars at three other dealerships, and Walser provides a level of service exceeding what I've had at those other dealerships. I'm exceptionally pleased with the service - in fact, the favorable reviews regarding service was the deciding factor in my decision to purchase my Subaru from Walser.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As part of my service, I had my oil changed.
As part of my service, I had my oil changed. The new oil filter was not screwed on appropriately and subsequently caused a large oil leak all over my garage floor. To their credit, they did fix this issue without charge, but I do still have the large oil patch in my garage.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Andres was very responsive and helpful from the beginning
Andres was very responsive and helpful from the beginning if the process until the end.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful dealership.
Wonderful dealership. Very clean and they work hard for you. So pleasers with my salesperson.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
