Walser Subaru St. Paul

Easy, detailed, courteous, in all areas. Jen was great! I knew what I wanted and she helped me get exactly that.

Five star rating for everything, except the credit check process. It’s completely justified when a customer is financing their purchase. If, however, they’ve spent years saving up and have sufficient funds to pay the full amount, a credit check should become irrelevant. A customer pays money for a product that a company is selling at a stated price. It’s pretty basic. Comedian Trevor Noah had a similar experience and even joked about it in one of his stand-up specials. That should tell car dealerships something.

I am so glad I went with St.Paul Subaru to upgrade my vehicle! Jen was our saleswoman and she was great!

A very pleasant experience. Dropped my car off for a recall, picked it up a few hours later, and was on my way

I was able to get in immediately every time, and finished very quickly. Very nice service people, and great communication.

All went well, purchase process and the truck needed a couple of minor repair items, Service dept quickly fixed. Thanks

Overall great experience. The time spent took longer at no fault to Walser - an issue with Equifax. Everyone was kind and patient throughout the process.

Great customer service. Answered all of my questions promptly. Everyone was easy to be reached when needed.

Friendly staff, quick and easy process. Staff were very helpful and not pushy at all!

The dealership is so clean, Mike was ready right away, and the video with recommendations was something I’ve never encountered before. I even sent it to my husband, deployed, who appreciated the detail.