Reviews
Took my Atlas in for the oil change, & 30 thousand miles
Took my Atlas in for the oil change, & 30 thousand miles maintenance. Very professional, & informative about my vehicle service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are lucky to have you as a customer at Harper Volkswagen of Knoxville! Thank you for trusting us with your Volkswagen Atlas and we hope to see you again down the road, Gary.
Austin was very nice to us and explained the importance
Austin was very nice to us and explained the importance of having our VW serviced. Thanks to all .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, James, for stopping by to leave Harper Volkswagen of Knoxville a wonderful review! We'll be sure your kind words reach Austin.
There sales and finance departments were awesome and are
There sales and finance departments were awesome and are past history with there service department is the reason we came back
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback about our sales, finance, and service teams! We’re happy to have you back at Harper Volkswagen of Knoxville!
Friendly service and helpful staff who go above and
Friendly service and helpful staff who go above and beyond to meet your needs and fulfill your wants.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are always happy to help! Thank you for choosing Harper Volkswagen of Knoxville and for sharing your feedback. We hope to see you again down the road!
friendly and honest service .
friendly and honest service . I will go back l. They work with you and offer a complimentary warranty that no other dealer does
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shaun, thank you for choosing Harper Volkswagen of Knoxville and for sharing your positive experience with our team!
I found everyone at Harper Volkswagen to be very
I found everyone at Harper Volkswagen to be very professional and courteous. The service was done in a timely manner and I am very pleased with the service experience overall.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We are pleased to hear that you had a seamless and efficient service experience with our team at Harper Volkswagen of Knoxville. Safe travels!
Logan, my service advisor, was courteous, very
Logan, my service advisor, was courteous, very knowledgeable and took excellent care of us. After our first loaner car had airbag issues he made sure we got an excellent replacement. He kept me informed about our car and progress on the repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Logan! We appreciate your support and hope to serve you again in the future. See you next time at Harper Volkswagen of Knoxville!
Joey was great, service went as expected and getting
Joey was great, service went as expected and getting loaner was super easy. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joey and the Harper Volkswagen of Knoxville team are thankful for your kind words! We'll be sure to pass along your praises!
Joey was very helpful!
Joey was very helpful! I highly recommend Harpers! Trustworthy, timely, and informative. He kept me updated while I waited for my car and I really appreciated that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Joey! We appreciate your confidence in our team and we hope to work with you again in the future. -Harper Volkswagen of Knoxville
I recently purchased a 2013 diesel VW and experienced a
I recently purchased a 2013 diesel VW and experienced a sudden (unexpected) dashboard indicator light. Harper VW Service Advisor Joey and Service Tech Josiah were thorough, competent and attentive to my concerns. They gave me detailed answers to all my questions using plain English (*with patience because I asked LOTS of questions). I was happy to get my car back per the service schedule. The waiting area was clean, quiet, and although very busy, I never felt rushed or unimportant. As a first-time Volkswagen owner and a new customer at Harper VW, I have confidence with the positive relationship established by Joey and will definitely return for future service on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your thoughtful review, MJ! We're so pleased Joey and Josiah made your first Harper Volkswagen of Knoxville service experience a success. We look forward to serving you and your Volkswagen for many miles to come!