Reviews
Bayside staff were extremely kind and professional. A special Thank you to Lynsey and Keyri for their help and hospitality.
Bayside staff were extremely kind and professional. A special Thank you to Lynsey and Keyri for their help and hospitality.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Shayne is an amazing employee at this company. He definitely goes above and beyond and actually cares about his customers. I would recommend him for any of your vehicle needs. Awesome guy. Thank you for all of your help.
Shayne is an amazing employee at this company. He definitely goes above and beyond and actually cares about his customers. I would recommend him for any of your vehicle needs. Awesome guy. Thank you for all of your help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great help, quick with reports and helping me get back on the road. thanks for the help!
Great help, quick with reports and helping me get back on the road. thanks for the help!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Natasha is very helpful and highly knowledgeable when dealing with either of my vehicles. She is the reason I bought my second vehicle from Bayside Ford. Customer service is so important and she exceeds at it.
Natasha is very helpful and highly knowledgeable when dealing with either of my vehicles. She is the reason I bought my second vehicle from Bayside Ford. Customer service is so important and she exceeds at it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Shayne called to let me know that the parts were available for the recall. He gives EXCELLENT service and is so helpful. I would give him 10 stars and a raise if I could!!! That good!!!
Shayne called to let me know that the parts were available for the recall. He gives EXCELLENT service and is so helpful. I would give him 10 stars and a raise if I could!!! That good!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Natasha is very attentive, passionate, and highly knowledgeable when it comes to my vehicles service needs. It is nice to see customer service is still out there in this AI controlled world.
Natasha is very attentive, passionate, and highly knowledgeable when it comes to my vehicles service needs. It is nice to see customer service is still out there in this AI controlled world.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything went smoothly. No problems. Very polite and accommodating. Work was completed and looks great!
Everything went smoothly. No problems. Very polite and accommodating. Work was completed and looks great!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I do not have any response for this section. My service advisor did an amazing job.
I do not have any response for this section. My service advisor did an amazing job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I used a coupon for an oil change primarily, but they also rotated the tires, checked the brakes, etc. They reported that my week-old rear brakes were at 4 mm. I complained. The service manager looked at them and confirmed that they look new. He was apologetic, polite, and understanding. I’m still disappointed with their mechanic.
I used a coupon for an oil change primarily, but they also rotated the tires, checked the brakes, etc. They reported that my week-old rear brakes were at 4 mm. I complained. The service manager looked at them and confirmed that they look new. He was apologetic, polite, and understanding. I’m still disappointed with their mechanic.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Shayne is a fantastic service manager. Bayside quickly identified and corrected a problem that another dealership overlooked after being specifically informed of it.
Shayne is a fantastic service manager. Bayside quickly identified and corrected a problem that another dealership overlooked after being specifically informed of it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair