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Bayside Ford

(754 reviews)
Visit Bayside Ford
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–8:00pm 8:00am–6:00pm
Wednesday 8:00am–8:00pm 8:00am–6:00pm
Thursday 8:00am–8:00pm 8:00am–6:00pm
Friday 8:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
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2023 consumer dealer award

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New (866) 744-9351 (866) 744-9351
Used (888) 516-2386 (888) 516-2386
Service (866) 563-2155 (866) 563-2155

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About our dealership

This seller has been on Cars.com since June 2024.
Welcome To Bayside Ford!

Bayside Ford in King George VA is proud to serve Fredericksburg Tappahnnock Bowling Green Dahlgren and Colonial Beach communities as the leading dealership for customers looking for a new or pre-owned Fords as well as used vehicles. Every day our attentive sales representatives financial experts and our certified technicians work toward the same goal - to provide you with the best customer service experience and make sure you are 100% satisfied with your experience at our dealership.
Our Promise- Simple. Honest. Fair

Service center

Phone number (866) 563-2155

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(754 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bayside Ford from DealerRater.

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Danny and Brian worked as a team in a timely manner to get me on the road in my new to me 2020 GMC Acadia SLT. I would recommend them to anyone who is looking for a tram that gets you in a new ride. Thanks Guys and Gal😊

Danny and Brian worked as a team in a timely manner to get me on the road in my new to me 2020 GMC Acadia SLT. I would recommend them to anyone who is looking for a tram that gets you in a new ride. Thanks Guys and Gal😊

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I recently brought my vehicle in for repairs following an accident, and the level of service I received was outstanding. Natasha went above and beyond throughout the entire process. Despite my frequent check-ins, she remained consistently patient, professional, and kept me thoroughly updated every step of the way. The only minor delay was due to a back ordered part, which was completely out of their control and handled as transparently as possible. The quality of the repair work and the exceptional customer care made a stressful situation much easier. I highly recommend this shop to anyone needing honest, high-quality auto body repairs.

I recently brought my vehicle in for repairs following an accident, and the level of service I received was outstanding. Natasha went above and beyond throughout the entire process. Despite my frequent check-ins, she remained consistently patient, professional, and kept me thoroughly updated every step of the way. The only minor delay was due to a back ordered part, which was completely out of their control and handled as transparently as possible. The quality of the repair work and the exceptional customer care made a stressful situation much easier. I highly recommend this shop to anyone needing honest, high-quality auto body repairs.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Service manager,Shayne is always kind and helpful. He took time to print out possibilities for tire replacements, listened to what was needed, and gave good input. The service department took care of several needs in one visit; much appreciated, as good maintenance increases the longevity of vehicles.

Service manager,Shayne is always kind and helpful. He took time to print out possibilities for tire replacements, listened to what was needed, and gave good input. The service department took care of several needs in one visit; much appreciated, as good maintenance increases the longevity of vehicles.

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Took my car in to get new turbo Shayne my car person is amazing but when I got my car back there is a whistling noise that assent there before and loss of power, other wise staff/ people are very pleasant

Took my car in to get new turbo Shayne my car person is amazing but when I got my car back there is a whistling noise that assent there before and loss of power, other wise staff/ people are very pleasant

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I like the fact that they going me on and out in a reasonable time and the service was A1. I love in Waldorf but I think from now on I'll be coming to Bayside Ford.

I like the fact that they going me on and out in a reasonable time and the service was A1. I love in Waldorf but I think from now on I'll be coming to Bayside Ford.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very congenial, Very knowledgeable, fixed a recall on car , changed oil checked fluids and rotated tires

Very congenial, Very knowledgeable, fixed a recall on car , changed oil checked fluids and rotated tires

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Sales was good at point of sale. I give Brian a 10 out of 10. I have allways been happy with the service department on my other vehicle.

Sales was good at point of sale. I give Brian a 10 out of 10. I have allways been happy with the service department on my other vehicle.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Outstanding service with awesome service tech Jeff arranging for shuttle service ... Shuttle drivers were reliable and professional ... Overall best car service in my 57 years of driving

Outstanding service with awesome service tech Jeff arranging for shuttle service ... Shuttle drivers were reliable and professional ... Overall best car service in my 57 years of driving

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Natasha was a very great help and took care of us with the greatest professionalism. Work done timely.

Natasha was a very great help and took care of us with the greatest professionalism. Work done timely.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kudos! We do our best to ensure a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

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I don’t appreciate the credit card service fee add on. When you spend hundreds of dollars this fee piles on. If I come back will bring a check assuming checks are accepted. If not will take my business elsewhere. Asked the service writer a question about a technical bulletin that applies to my truck, he was unaware and said he’d get back with me, he did not. Asked what was the recommended scheduled service based on mileage. He told me injector cleaner And top end service was recommended, which I agree to and paid for. I later checked and found this is not recommended service, but an add-on that was not part of Ford’s scheduled maintenance. I paid for something I didn’t want or needed. So your service advisor was uninformed, upsold me on things I didn’t need I expect more from the Ford dealer

I don’t appreciate the credit card service fee add on. When you spend hundreds of dollars this fee piles on. If I come back will bring a check assuming checks are accepted. If not will take my business elsewhere. Asked the service writer a question about a technical bulletin that applies to my truck, he was unaware and said he’d get back with me, he did not. Asked what was the recommended scheduled service based on mileage. He told me injector cleaner And top end service was recommended, which I agree to and paid for. I later checked and found this is not recommended service, but an add-on that was not part of Ford’s scheduled maintenance. I paid for something I didn’t want or needed. So your service advisor was uninformed, upsold me on things I didn’t need I expect more from the Ford dealer

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
—
Overall facilities
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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Our number is, 540-709-1280

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