Reviews
Customer service was outstanding. Staff was friendly and attentive to my concerns regarding my vehicle.
Customer service was outstanding. Staff was friendly and attentive to my concerns regarding my vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
All very nice & polite dealers. Enjoyed all there smiles when I walked in there door
All very nice & polite dealers. Enjoyed all there smiles when I walked in there door
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My first time using Bayside Ford for service. Great experience overall! Jeffrey was fantastic to work with!
My first time using Bayside Ford for service. Great experience overall! Jeffrey was fantastic to work with!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I made an appointment @ 2:30 p.m. for "the Works" service and a state inspection on my '25 Ranger and it took till 5:15 for it to be ready. Once I rolled out, I realized that the state inspection never even got done! I immediately called the service department and was told that the person that does state inspections was gone for the day, as well as the service advisor. This used to be the spot for getting the basic maintenance (oil change/tire rotation) done on my Fords (Escape, Bronco) and be out in and out in an hour, but this is the second occurrence where I've been well over two hours. I'm wondering what has changed!? I'll give them a chance on strike three since the shop is relatively close to work and sometimes there are off days.
I made an appointment @ 2:30 p.m. for "the Works" service and a state inspection on my '25 Ranger and it took till 5:15 for it to be ready. Once I rolled out, I realized that the state inspection never even got done! I immediately called the service department and was told that the person that does state inspections was gone for the day, as well as the service advisor. This used to be the spot for getting the basic maintenance (oil change/tire rotation) done on my Fords (Escape, Bronco) and be out in and out in an hour, but this is the second occurrence where I've been well over two hours. I'm wondering what has changed!? I'll give them a chance on strike three since the shop is relatively close to work and sometimes there are off days.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does recommend this dealer
- Came in for service or repair
Jeffrey was great in service dept. he not only helped me with getting new tires but also helped me with my recall I had on my car. Very nice guy.
Jeffrey was great in service dept. he not only helped me with getting new tires but also helped me with my recall I had on my car. Very nice guy.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The team at Bayside has been amazing! AJ and Jacques were extremely helpful and accommodating!
The team at Bayside has been amazing! AJ and Jacques were extremely helpful and accommodating!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I’m not sure the employee’s name. It’s either Shawn or Shane. But he does a great job. and he seems to remember me every time I come in. It’s nice to have good interactions. Every time I come in for service, he’s always smiling and happy to help.
I’m not sure the employee’s name. It’s either Shawn or Shane. But he does a great job. and he seems to remember me every time I come in. It’s nice to have good interactions. Every time I come in for service, he’s always smiling and happy to help.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Has the best service department. Shayne is always very knowledgeable and gives me the truth and not what I want to hear.
Has the best service department. Shayne is always very knowledgeable and gives me the truth and not what I want to hear.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Every time I receive service or something repaired it is done in a timely manner and in a quick turn around
Every time I receive service or something repaired it is done in a timely manner and in a quick turn around
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had a great experience getting my oil changed here. Shayne was incredibly professional, kind, and kept me updated throughout the service. The service department was efficient, and they didn't try to pressure me into unnecessary upsells. I will definitely be back to Bayside Ford for my future maintenance!
Had a great experience getting my oil changed here. Shayne was incredibly professional, kind, and kept me updated throughout the service. The service department was efficient, and they didn't try to pressure me into unnecessary upsells. I will definitely be back to Bayside Ford for my future maintenance!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair