Bayside Ford

I made an appointment @ 2:30 p.m. for "the Works" service and a state inspection on my '25 Ranger and it took till 5:15 for it to be ready. Once I rolled out, I realized that the state inspection never even got done! I immediately called the service department and was told that the person that does state inspections was gone for the day, as well as the service advisor. This used to be the spot for getting the basic maintenance (oil change/tire rotation) done on my Fords (Escape, Bronco) and be out in and out in an hour, but this is the second occurrence where I've been well over two hours. I'm wondering what has changed!? I'll give them a chance on strike three since the shop is relatively close to work and sometimes there are off days.

Jeffrey was great in service dept. he not only helped me with getting new tires but also helped me with my recall I had on my car. Very nice guy.

The team at Bayside has been amazing! AJ and Jacques were extremely helpful and accommodating!

I’m not sure the employee’s name. It’s either Shawn or Shane. But he does a great job. and he seems to remember me every time I come in. It’s nice to have good interactions. Every time I come in for service, he’s always smiling and happy to help.

Has the best service department. Shayne is always very knowledgeable and gives me the truth and not what I want to hear.

Every time I receive service or something repaired it is done in a timely manner and in a quick turn around

Had a great experience getting my oil changed here. Shayne was incredibly professional, kind, and kept me updated throughout the service. The service department was efficient, and they didn't try to pressure me into unnecessary upsells. I will definitely be back to Bayside Ford for my future maintenance!

Danny and Brian worked as a team in a timely manner to get me on the road in my new to me 2020 GMC Acadia SLT. I would recommend them to anyone who is looking for a tram that gets you in a new ride. Thanks Guys and Gal😊

I recently brought my vehicle in for repairs following an accident, and the level of service I received was outstanding. Natasha went above and beyond throughout the entire process. Despite my frequent check-ins, she remained consistently patient, professional, and kept me thoroughly updated every step of the way. The only minor delay was due to a back ordered part, which was completely out of their control and handled as transparently as possible. The quality of the repair work and the exceptional customer care made a stressful situation much easier. I highly recommend this shop to anyone needing honest, high-quality auto body repairs.

Service manager,Shayne is always kind and helpful. He took time to print out possibilities for tire replacements, listened to what was needed, and gave good input. The service department took care of several needs in one visit; much appreciated, as good maintenance increases the longevity of vehicles.