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Bayside Ford

(746 reviews)
Visit Bayside Ford
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–8:00pm 8:00am–6:00pm
Wednesday 8:00am–8:00pm 8:00am–6:00pm
Thursday 8:00am–8:00pm 8:00am–6:00pm
Friday 8:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
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2023 consumer dealer award

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New (866) 744-9351 (866) 744-9351
Used (888) 516-2386 (888) 516-2386
Service (866) 563-2155 (866) 563-2155

Inventory

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About our dealership

This seller has been on Cars.com since June 2024.
Welcome To Bayside Ford!

Bayside Ford in King George VA is proud to serve Fredericksburg Tappahnnock Bowling Green Dahlgren and Colonial Beach communities as the leading dealership for customers looking for a new or pre-owned Fords as well as used vehicles. Every day our attentive sales representatives financial experts and our certified technicians work toward the same goal - to provide you with the best customer service experience and make sure you are 100% satisfied with your experience at our dealership.
Our Promise- Simple. Honest. Fair

Service center

Phone number (866) 563-2155

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(746 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bayside Ford from DealerRater.

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Natasha was a very great help and took care of us with the greatest professionalism. Work done timely.

Natasha was a very great help and took care of us with the greatest professionalism. Work done timely.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kudos! We do our best to ensure a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

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I don’t appreciate the credit card service fee add on. When you spend hundreds of dollars this fee piles on. If I come back will bring a check assuming checks are accepted. If not will take my business elsewhere. Asked the service writer a question about a technical bulletin that applies to my truck, he was unaware and said he’d get back with me, he did not. Asked what was the recommended scheduled service based on mileage. He told me injector cleaner And top end service was recommended, which I agree to and paid for. I later checked and found this is not recommended service, but an add-on that was not part of Ford’s scheduled maintenance. I paid for something I didn’t want or needed. So your service advisor was uninformed, upsold me on things I didn’t need I expect more from the Ford dealer

I don’t appreciate the credit card service fee add on. When you spend hundreds of dollars this fee piles on. If I come back will bring a check assuming checks are accepted. If not will take my business elsewhere. Asked the service writer a question about a technical bulletin that applies to my truck, he was unaware and said he’d get back with me, he did not. Asked what was the recommended scheduled service based on mileage. He told me injector cleaner And top end service was recommended, which I agree to and paid for. I later checked and found this is not recommended service, but an add-on that was not part of Ford’s scheduled maintenance. I paid for something I didn’t want or needed. So your service advisor was uninformed, upsold me on things I didn’t need I expect more from the Ford dealer

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Our number is, 540-709-1280

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Very clean, everyone was nice and accommodating. Jeffrey the service manager was very helpful if finding us the best deal on tires.

Very clean, everyone was nice and accommodating. Jeffrey the service manager was very helpful if finding us the best deal on tires.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your review has made our day! Thank you for taking the time to leave us this awesome feedback and five-star rating! We hope you come back to see us again!

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Jeff is a huge asset and makes parts and service very smooth at the dealership. He’s been a huge help, and gets things done quickly.

Jeff is a huge asset and makes parts and service very smooth at the dealership. He’s been a huge help, and gets things done quickly.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great customer service, work completed in a timely manner. The staff was very friendly to work with.

Great customer service, work completed in a timely manner. The staff was very friendly to work with.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Shayne is a great service advisor. Will be a return customer with him working there.

Shayne is a great service advisor. Will be a return customer with him working there.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Fair deal. Quick to get stuff done in a holiday. We appreciate the effort by your team.

Fair deal. Quick to get stuff done in a holiday. We appreciate the effort by your team.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Dealership was professional, clean and courteous, and kept me informed the whole time also they explained my warranty so I could understand exactly what was going on

Dealership was professional, clean and courteous, and kept me informed the whole time also they explained my warranty so I could understand exactly what was going on

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Had a slip up with what I was charged, service manager took care of it with zero issue. Great shop for honest service.

Had a slip up with what I was charged, service manager took care of it with zero issue. Great shop for honest service.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Shayne will always bring me back to this dealership. He’s always reliable and on the spot with his time lines and recommendations.

Shayne will always bring me back to this dealership. He’s always reliable and on the spot with his time lines and recommendations.

Rating breakdown (out of 5):
Customer service
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Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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