Reviews
Danny and Brian worked as a team in a timely manner to get me on the road in my new to me 2020 GMC Acadia SLT. I would recommend them to anyone who is looking for a tram that gets you in a new ride. Thanks Guys and Gal😊
Danny and Brian worked as a team in a timely manner to get me on the road in my new to me 2020 GMC Acadia SLT. I would recommend them to anyone who is looking for a tram that gets you in a new ride. Thanks Guys and Gal😊
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I recently brought my vehicle in for repairs following an accident, and the level of service I received was outstanding. Natasha went above and beyond throughout the entire process. Despite my frequent check-ins, she remained consistently patient, professional, and kept me thoroughly updated every step of the way. The only minor delay was due to a back ordered part, which was completely out of their control and handled as transparently as possible. The quality of the repair work and the exceptional customer care made a stressful situation much easier. I highly recommend this shop to anyone needing honest, high-quality auto body repairs.
I recently brought my vehicle in for repairs following an accident, and the level of service I received was outstanding. Natasha went above and beyond throughout the entire process. Despite my frequent check-ins, she remained consistently patient, professional, and kept me thoroughly updated every step of the way. The only minor delay was due to a back ordered part, which was completely out of their control and handled as transparently as possible. The quality of the repair work and the exceptional customer care made a stressful situation much easier. I highly recommend this shop to anyone needing honest, high-quality auto body repairs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service manager,Shayne is always kind and helpful. He took time to print out possibilities for tire replacements, listened to what was needed, and gave good input. The service department took care of several needs in one visit; much appreciated, as good maintenance increases the longevity of vehicles.
Service manager,Shayne is always kind and helpful. He took time to print out possibilities for tire replacements, listened to what was needed, and gave good input. The service department took care of several needs in one visit; much appreciated, as good maintenance increases the longevity of vehicles.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Took my car in to get new turbo Shayne my car person is amazing but when I got my car back there is a whistling noise that assent there before and loss of power, other wise staff/ people are very pleasant
Took my car in to get new turbo Shayne my car person is amazing but when I got my car back there is a whistling noise that assent there before and loss of power, other wise staff/ people are very pleasant
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
I like the fact that they going me on and out in a reasonable time and the service was A1. I love in Waldorf but I think from now on I'll be coming to Bayside Ford.
I like the fact that they going me on and out in a reasonable time and the service was A1. I love in Waldorf but I think from now on I'll be coming to Bayside Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very congenial, Very knowledgeable, fixed a recall on car , changed oil checked fluids and rotated tires
Very congenial, Very knowledgeable, fixed a recall on car , changed oil checked fluids and rotated tires
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Sales was good at point of sale. I give Brian a 10 out of 10. I have allways been happy with the service department on my other vehicle.
Sales was good at point of sale. I give Brian a 10 out of 10. I have allways been happy with the service department on my other vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding service with awesome service tech Jeff arranging for shuttle service ... Shuttle drivers were reliable and professional ... Overall best car service in my 57 years of driving
Outstanding service with awesome service tech Jeff arranging for shuttle service ... Shuttle drivers were reliable and professional ... Overall best car service in my 57 years of driving
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Natasha was a very great help and took care of us with the greatest professionalism. Work done timely.
Natasha was a very great help and took care of us with the greatest professionalism. Work done timely.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos! We do our best to ensure a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.
I don’t appreciate the credit card service fee add on. When you spend hundreds of dollars this fee piles on. If I come back will bring a check assuming checks are accepted. If not will take my business elsewhere. Asked the service writer a question about a technical bulletin that applies to my truck, he was unaware and said he’d get back with me, he did not. Asked what was the recommended scheduled service based on mileage. He told me injector cleaner And top end service was recommended, which I agree to and paid for. I later checked and found this is not recommended service, but an add-on that was not part of Ford’s scheduled maintenance. I paid for something I didn’t want or needed. So your service advisor was uninformed, upsold me on things I didn’t need I expect more from the Ford dealer
I don’t appreciate the credit card service fee add on. When you spend hundreds of dollars this fee piles on. If I come back will bring a check assuming checks are accepted. If not will take my business elsewhere. Asked the service writer a question about a technical bulletin that applies to my truck, he was unaware and said he’d get back with me, he did not. Asked what was the recommended scheduled service based on mileage. He told me injector cleaner And top end service was recommended, which I agree to and paid for. I later checked and found this is not recommended service, but an add-on that was not part of Ford’s scheduled maintenance. I paid for something I didn’t want or needed. So your service advisor was uninformed, upsold me on things I didn’t need I expect more from the Ford dealer
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Our number is, 540-709-1280