Reviews
Muy excelente atención me trataron muy bien me isieron sentirme muy bien muy buen precio
Muy excelente atención me trataron muy bien me isieron sentirme muy bien muy buen precio
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Estamos contentas por el vision q nos dio El señor Jorge gurrola grasias por attenders es un selenite vendor le doy un 100 de calificasion
Estamos contentas por el vision q nos dio El señor Jorge gurrola grasias por attenders es un selenite vendor le doy un 100 de calificasion
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
All the staff was attentive and friendly. The salesperson kept looking until he found exactly what we wanted! We need more of this, these days!
All the staff was attentive and friendly. The salesperson kept looking until he found exactly what we wanted! We need more of this, these days!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
He was straightforward, made me feel at peace and his customer service demeanor was outstanding!
He was straightforward, made me feel at peace and his customer service demeanor was outstanding!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're so glad to hear you had a great experience and that our team made you feel at ease. We appreciate your support and look forward to serving you again!
I hardly gave Honda Van Nuys, perhaps never! Through the years they have proven themselves and improved the facility and services, although you still have to watch out for the bad apples as I noticed one of the jerks still works there. So far, it's been very good and service was done at a good timely manner. Tony Castro, one of the service managers who's been there for many years, look for him. He's courteous, honest in prices, and he's very friendly and polite! Of course, you can reject anything they ask you to do! Good job, Honda Van Nuys!!! Thank you
I hardly gave Honda Van Nuys, perhaps never! Through the years they have proven themselves and improved the facility and services, although you still have to watch out for the bad apples as I noticed one of the jerks still works there. So far, it's been very good and service was done at a good timely manner. Tony Castro, one of the service managers who's been there for many years, look for him. He's courteous, honest in prices, and he's very friendly and polite! Of course, you can reject anything they ask you to do! Good job, Honda Van Nuys!!! Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your thoughtful review! We appreciate your recognition of our improvements and the dedication of our team, especially Tony. It's great to hear you had a positive experience with our services. We're committed to maintaining high standards and ensuring customer satisfaction. Your feedback means a lot to us!
Very helpful, professional and customer service goal oriented The new building is amazing and the stuff is welcoming!
Very helpful, professional and customer service goal oriented The new building is amazing and the stuff is welcoming!
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- Overall experience
- 5.0
- Does recommend this dealer
Thank you for your fantastic feedback! We're so glad to hear you enjoyed our new building and found our team welcoming and professional. Your satisfaction is our top priority, and we appreciate your support!
Nobody acknowledging arriving customers at the service center I had an appointment today at 12:45pm. I went inside and nobody spoke to me. Then I approached someone to tell them I have an appointment. He told me to wait. Nobody came to me after 10mns I left
Nobody acknowledging arriving customers at the service center I had an appointment today at 12:45pm. I went inside and nobody spoke to me. Then I approached someone to tell them I have an appointment. He told me to wait. Nobody came to me after 10mns I left
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Robert Mai created a positive, comfortable and easy car buying experience at the dealership. I truly hope the Honda Van Nuys rewards their employees best way possible. Thank you Robert Mai.
Robert Mai created a positive, comfortable and easy car buying experience at the dealership. I truly hope the Honda Van Nuys rewards their employees best way possible. Thank you Robert Mai.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so happy to hear about your positive experience with Robert! Our team works hard to make car buying enjoyable, and your kind words mean a lot. We appreciate your support and will be sure to pass along your feedback to Robert and the team. Thank you!
Very polite and respectful. They are the best. And they are professional and on their duty.
Very polite and respectful. They are the best. And they are professional and on their duty.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're very glad to hear that you had a positive experience with our team. Providing respectful and professional service is our top priority, and your feedback motivates us to keep up the good work!
I am highly satisfied with the professional and friendly service that I received during my visit at Honda Van Nuys dealership. It is a welcoming and spacious environment. I purchased a preowned vehicle, and I found the process to be handled in a timely manner. I had all of my questions answered, and I felt acknowledged every step of the way. My family and I were also greeted by the Sales Manager and he made us feel welcomed. Exceptional service!! Jerry Mares was the Sales Consultant that helped me. I didn't feel rushed or pressured. I also received outstanding service in the finance department by Ross Malinger (F & I Manager). He explained everything thoroughly and clearly. He was patient and kind. An awesome team at Honda Van Nuys indeed!!
I am highly satisfied with the professional and friendly service that I received during my visit at Honda Van Nuys dealership. It is a welcoming and spacious environment. I purchased a preowned vehicle, and I found the process to be handled in a timely manner. I had all of my questions answered, and I felt acknowledged every step of the way. My family and I were also greeted by the Sales Manager and he made us feel welcomed. Exceptional service!! Jerry Mares was the Sales Consultant that helped me. I didn't feel rushed or pressured. I also received outstanding service in the finance department by Ross Malinger (F & I Manager). He explained everything thoroughly and clearly. He was patient and kind. An awesome team at Honda Van Nuys indeed!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share! We're very happy to hear about your positive experience with our team. Our goal is to provide a welcoming atmosphere and exceptional service, and it's great to know we met that mark for you. Enjoy your new vehicle, and we look forward to seeing you again!