Reviews
Miguel is what made the experience enjoyable and non-stressful Miguel is what made the experience enjoyable and non-stressful. I also appreciated the new (to me) feature of the technician sending a video of everything they were looking at that needed fixed so I could better understand what was going on.
Miguel is what made the experience enjoyable and non-stressful Miguel is what made the experience enjoyable and non-stressful. I also appreciated the new (to me) feature of the technician sending a video of everything they were looking at that needed fixed so I could better understand what was going on.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy and fast The ONLY thing O don't like about this dealership is this survey asking me for 12 more words to my answer. Do it again and I won't ever amserr your survey.
Easy and fast The ONLY thing O don't like about this dealership is this survey asking me for 12 more words to my answer. Do it again and I won't ever amserr your survey.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Cordial, accommodating, thorough I appreciate the thorough diagnostics. I appreciate the cordial attention to a last-minute request.
Cordial, accommodating, thorough I appreciate the thorough diagnostics. I appreciate the cordial attention to a last-minute request.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Jen! We’re very happy you had a great experience with our team. Providing thorough diagnostics and accommodating service is our priority. Your feedback means a lot to us!
They do the job! No surprises... Keep you informed about your car and it's issues...
They do the job! No surprises... Keep you informed about your car and it's issues...
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, David! We're so glad to hear you had a great experience. Keeping our customers informed is a top priority, and we're glad you appreciated it. Your satisfaction means a lot to us!
The dealer provided great service. Our advisor was Miguel. He did an excellent job 👍. Will definitely come back.
The dealer provided great service. Our advisor was Miguel. He did an excellent job 👍. Will definitely come back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're delighted to hear that Miguel provided excellent service. We look forward to welcoming you back for your next visit!
Always kept up to date and service is usually quick All of the service representatives have been really helpful
Always kept up to date and service is usually quick All of the service representatives have been really helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! We're delighted to hear that you appreciate our quick service and helpful representatives. Your satisfaction is our top priority, and we look forward to serving you again!
I went to Keyes Honda of Van Nuys for an air bag sensor for my passenger seat. I was greated & checked in with my service provider Tony. Tony set me up with a Lyft driver to take me home & told me it would about 4 hours. It just about that long & I received a video of the tech going over my car & also paperwork to the same fact. The new store is definitely much better than the old one.
I went to Keyes Honda of Van Nuys for an air bag sensor for my passenger seat. I was greated & checked in with my service provider Tony. Tony set me up with a Lyft driver to take me home & told me it would about 4 hours. It just about that long & I received a video of the tech going over my car & also paperwork to the same fact. The new store is definitely much better than the old one.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We’re very glad to hear that Tony provided you with excellent service and that you appreciated the updates during your visit. Your feedback about our new facility means a lot to us. We look forward to serving you again!
The Service was great. From the start they made us feel welcomed even with a 10 month old baby present. They offered me the best deal that worked with my budget.
The Service was great. From the start they made us feel welcomed even with a 10 month old baby present. They offered me the best deal that worked with my budget.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're so happy to hear you felt welcomed and that our team could assist you with your budget. We appreciate your visit and hope to see you again!
I have got a good take care from them and they are seriously about my wasting time for wait my vehicle
I have got a good take care from them and they are seriously about my wasting time for wait my vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! It's amazing to hear that you felt well taken care of and that we respected your time. Your satisfaction is our priority, and we appreciate you sharing your experience!
Amazing service. Professional, courteous, responsive service. Tracy is kind and answered my questions/concerns. Top tier service
Amazing service. Professional, courteous, responsive service. Tracy is kind and answered my questions/concerns. Top tier service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback, Rebecca! We're so glad to hear about your positive experience and that Tracy provided you with top-notch service. We appreciate your support and look forward to serving you again!