Reviews
The whole experience was pleasant. Victor was so knowledgeable and professional. Buying a car is not easy but victor made it feel that way.
The whole experience was pleasant. Victor was so knowledgeable and professional. Buying a car is not easy but victor made it feel that way.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent overall customer service! They went above and beyond to make me satisfied with my purchase.
Excellent overall customer service! They went above and beyond to make me satisfied with my purchase.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Professional service, thorough, easy to understand and get in and out They did so well
Professional service, thorough, easy to understand and get in and out They did so well
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I called earlier due to a car emergency and was able to be scheduled mostly right away. My usual agent, Jeremiah Carpenter doesn't work on Mondays. He's wonderful. I was scheduled with Omar and he helped me.
I called earlier due to a car emergency and was able to be scheduled mostly right away. My usual agent, Jeremiah Carpenter doesn't work on Mondays. He's wonderful. I was scheduled with Omar and he helped me.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
I have worked with Jeremiah before and he's always very good at explaining what's necessary in terms of service and what can be done the next time he puts the customer first, and I really appreciate his help
I have worked with Jeremiah before and he's always very good at explaining what's necessary in terms of service and what can be done the next time he puts the customer first, and I really appreciate his help
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
For anyone that is new to Honda Van Nuys & is seeking an advisor for assistance, I highly recommend Miguel. He's patient, informative, & makes sure you leave satisfied and with a smile. He'll have all the answers to any of your questions & you'll feel taken care of with his great hospitality.
For anyone that is new to Honda Van Nuys & is seeking an advisor for assistance, I highly recommend Miguel. He's patient, informative, & makes sure you leave satisfied and with a smile. He'll have all the answers to any of your questions & you'll feel taken care of with his great hospitality.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service. Went extra mile. Reasonable service fees. Appreciated suggestions for item to take care of next servicing.
Great service. Went extra mile. Reasonable service fees. Appreciated suggestions for item to take care of next servicing.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The process was efficient. I did not feel any pressure to buy. And I got a great deal.
The process was efficient. I did not feel any pressure to buy. And I got a great deal.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience. Very informative Enjoy the coupons and explain all the needs to my car
Great experience. Very informative Enjoy the coupons and explain all the needs to my car
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My manager johnny was excellent diagnosing mechanical Problem and explained and was honest about problem Was still under warranty. Had to Leave car overnight. Nd arranged for a Lyft driver to take me home. Service was also offered for next day Problem solved
My manager johnny was excellent diagnosing mechanical Problem and explained and was honest about problem Was still under warranty. Had to Leave car overnight. Nd arranged for a Lyft driver to take me home. Service was also offered for next day Problem solved
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair