Honda Van Nuys

The staff was amazing. The manger Louie and sales rep Jacky were amazing. The experience was seamless and the customer service was beyond excellent. Overall, the dealer experience was great and would recommend this dealer to anyone in the market.

I had a fantastic experience purchasing my Honda Accord Sport Hybrid from Honda Van Nuys! The sales manager, Imtiaz Hossain Taz, was extremely friendly and immensely helpful throughout the entire process. The rest of the sales team was equally kind, welcoming, and attentive to every detail. If you are looking for a seamless buying experience and top-tier customer service, I highly recommend visiting Taz and the team at Honda Van Nuys!

Jerry was friendly, polite and respectful. I would recommend him to anyone interested in a car.

We recently purchased a used 2025 Honda CR-V from Honda of Van Nuys, and unfortunately, we are extremely disappointed with our experience. Our salesperson was Robert. When we purchased the vehicle, there was a different scent inside the car, which we assumed was from the dealership detailing it. Now that we have had the car for a little while and that scent has worn off, it has become very clear that the vehicle has a significant cigarette smoke odor. The smell is especially strong and unbearable when the car gets hot. We have a brand new baby, so had we known that the vehicle had been heavily smoked in, we absolutely would not have purchased it. The vehicle was slightly discounted, and we were specifically told that the lower price was because it had been sitting on the lot for a while. At no point during the purchase process was the cigarette smoke odor or apparent smoking history disclosed to us. We reached out to the dealership about the issue and received no response. We are incredibly disappointed that something this significant was not disclosed before the sale, particularly when we were given a different explanation for the discounted price. We expected much better transparency and customer service from a Honda dealership, especially after making such a major purchase.

Very professional, highly knowledgeable, listens and tries to satisfy the client in the most efficient way

Spent over 7 hours at this dealership just for them to force me to purchase “optional” items that they “couldn’t remove” from the contract.

Clean, comfortable and very attentive. I would use them again. Can work from waiting room.

Appt scheduled easily. Prompt service I take on arrival. Friendly, informative service. Few questions and all were answered. Service was on time. Solution worked great. Definitely come back

Great customer service I was provided with great customer service and great prices Thank you

I was quickly assisted. Clean environment. Snacks and drinks offered. Jeremiah explained what would be done and approximately how long it would be. He was very friendly.