Reviews
Great service. Victor is the best. Good job. Honda. Team. Love my new Honda. Honda
Great service. Victor is the best. Good job. Honda. Team. Love my new Honda. Honda
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Courteous. Took a while to get an estimate but otherwise quick. Will return for regular maintenance
Courteous. Took a while to get an estimate but otherwise quick. Will return for regular maintenance
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient. Appt was scheduled timely and my car was serviced in a timely manner. Good
Efficient. Appt was scheduled timely and my car was serviced in a timely manner. Good
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We’re very happy to hear that your experience was efficient and timely. Providing great service is our priority, and it’s always rewarding to know we hit the mark. We look forward to serving you again!
Dealership is wonderful. Tony did his job. So is his colleagues. Every thing is fixed.
Dealership is wonderful. Tony did his job. So is his colleagues. Every thing is fixed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're excited to hear that Tony and the team took great care of you. Your satisfaction is our top priority, and we appreciate your kind words. Looking forward to serving you again!
They told me that my battery failed the load test and that I needed a new battery for $255 and I got it checked the next day and there was nothing wrong with it so they were just trying to get money from me not cool and Miguel had nothing to do with it it was the service department even though the list of that shows you the inspections of like 50 things there it said the battery is good but then at the end they said it failed and I needed to get a new one I did not buy it from you I went to AAA and they tested it again and said that it was fine
They told me that my battery failed the load test and that I needed a new battery for $255 and I got it checked the next day and there was nothing wrong with it so they were just trying to get money from me not cool and Miguel had nothing to do with it it was the service department even though the list of that shows you the inspections of like 50 things there it said the battery is good but then at the end they said it failed and I needed to get a new one I did not buy it from you I went to AAA and they tested it again and said that it was fine
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We understand how frustrating it can be when there are questions about recommended services or inspection results. Honda Van Nuys strives to provide accurate information and transparent recommendations based on vehicle inspections, and we take concerns like yours seriously. We encourage you to reach out to our General Manager, Brian Sobel, at [email protected] so he can learn more about your visit and discuss your concerns directly.
Very fast and efficient. Nice waiting area. Excellent service representative . I appreciated his candor and honesty
Very fast and efficient. Nice waiting area. Excellent service representative . I appreciated his candor and honesty
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback, Raman! We're so happy to hear you had a positive experience with our service team and enjoyed the waiting area. Your satisfaction is our priority, and we appreciate your kind words! Looking forward to seeing you again.
great service. greg the fianace manager was great. Victor salesperson set up my honda link and my car blue tooth. happy will send my sister to get a honda next month her lease is up
great service. greg the fianace manager was great. Victor salesperson set up my honda link and my car blue tooth. happy will send my sister to get a honda next month her lease is up
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! It's great to hear about your great experience with Greg and Victor. It's wonderful to know you're happy with your new Honda and that you're recommending us to your sister. We look forward to seeing her!
Good. Customers service -Omar Caberra, he is a good employee, best customer service. I ever seen from Honda
Good. Customers service -Omar Caberra, he is a good employee, best customer service. I ever seen from Honda
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're so excited to hear that Omar provided you with outstanding service. Our team strives to create a great experience for every customer, and it’s wonderful to know we succeeded with you. We appreciate your support!
Everyone was very friendly and did a great job getting my car done quickly. Ron K is great
Everyone was very friendly and did a great job getting my car done quickly. Ron K is great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear that you had a positive experience and that Ron K made a great impression. Our team is dedicated to providing friendly and efficient service, and your feedback means a lot to us!
Joey, my service rep was first class all the way. He took care of the issue and got me a ride to and from my house throughout the process.
Joey, my service rep was first class all the way. He took care of the issue and got me a ride to and from my house throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're excited to hear that Joey provided you with first-class service and made your experience seamless. We appreciate your support and look forward to assisting you again in the future!