Reviews
Fast and friendly She clearly explaned what was done Shy answered all of my questions and concerns
Fast and friendly She clearly explaned what was done Shy answered all of my questions and concerns
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and the way they explained to you what your veicles needs thank you
Great service and the way they explained to you what your veicles needs thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service and knowledgeable staff. Nice facility and the water tea and coffee offerings is a nice touch
Great customer service and knowledgeable staff. Nice facility and the water tea and coffee offerings is a nice touch
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Because that very professional is very respectful That’s very Onset in the problem And don’t maked Problem
Because that very professional is very respectful That’s very Onset in the problem And don’t maked Problem
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
All right Done Nice Yep ?? ?? Cool Wow Very courteous and very efficient, what a great service representative couldn't ask for more.I've known him for years
All right Done Nice Yep ?? ?? Cool Wow Very courteous and very efficient, what a great service representative couldn't ask for more.I've known him for years
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was attended as I drive up to the service center and immediately catered to the break room with extensive knowledge of process
I was attended as I drive up to the service center and immediately catered to the break room with extensive knowledge of process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful, professional, and kind throughout the entire process. I truly appreciated the great customer service at Honda Van Nuys
Very helpful, professional, and kind throughout the entire process. I truly appreciated the great customer service at Honda Van Nuys
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It was fine. I needed an upgrade from my old 2018 Fit, once I got the rather steep estimate for repairs, so I traded it in. Ron handled the sale very well. Miguel was very thorough and conscientious in explaining what the issues were, and fast to put me through to Ron when I asked about a trade in.
It was fine. I needed an upgrade from my old 2018 Fit, once I got the rather steep estimate for repairs, so I traded it in. Ron handled the sale very well. Miguel was very thorough and conscientious in explaining what the issues were, and fast to put me through to Ron when I asked about a trade in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience! We're so glad to hear that Ron and Miguel provided excellent service during your trade-in. Your satisfaction means a lot to us, and we’re glad you found the upgrade process smooth and informative. Enjoy your new ride and drive safe!
Honda Van Nuys has provided consistently excellent service and repairs for my car. Everyone I encounter there has been friendly and helpful. I especially appreciate and trust my service advisor, Miguel Cuenca who is attentive, experienced, knowledgeable, thorough, explains in detail, and kind; a person who cares.
Honda Van Nuys has provided consistently excellent service and repairs for my car. Everyone I encounter there has been friendly and helpful. I especially appreciate and trust my service advisor, Miguel Cuenca who is attentive, experienced, knowledgeable, thorough, explains in detail, and kind; a person who cares.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! We're very happy to hear about your positive experiences with our team, especially Miguel. Providing excellent service and building trust with our customers is our top priority. We appreciate your support and look forward to serving you again!
I can always get an appointment for when I want it. The place is always clean bathroom is clean. Coffee and water much appreciated but I could use some cookies to go along with my coffee.
I can always get an appointment for when I want it. The place is always clean bathroom is clean. Coffee and water much appreciated but I could use some cookies to go along with my coffee.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're so excited to hear you appreciate our cleanliness and amenities. Your suggestion for cookies is great, and we’ll certainly consider it. We look forward to your next visit!