Cincy Automall

My experience was great with Cincy Automall .will recommended to all !!! Thank you very much for Great service i will visit again for sure for more deals !!

Buyer beware! We purchased a vehicle here in August. The vehicle had a small drop of oil on the engine. My husband asked about it. Our salesperson had their mechanics look at it and was told it was a "loose cap". Long story short, it wasn't. And our mechanics strongly suspect the mechanics at Cincy AutoMall likely made the initial problem WAY worse. We purchased the vehicle in good faith based on what we now know was dishonest and deceptive information. A week later we paid nearly $2300 repairs. Cincy Automall refused to answer our calls or texts. I've opened a complaint with the BBB but I'll be surprised if this company does the right thing. I've tried to be patient and let Cincy Automall have time to respond but they clearly aren't going to be honest. I would never recommend this dealership. I wish I could give ZERO stars.

a total rip off. They had me paying twice the Kelly blue book value. I am hoping it is not to late to stop payment on my check. I am a senior citizen trying to get a used car for my granddaughter to go back and forth to school. I don't know why car dealerships have to be so greedy. Buyer beware of this dealership and their sweet talking salesmen. They all should be ashamed of themselves.

Cincy Automall put out fliers in the mail, it said i won $5,000, i figured this was a SCAM SO I CALLED ALL MY NEIGHBORS and they all said they won $5,000 dollars. I called Cincy Automall because the flier said i won and no purchase is necessary to collect money. They STARTED DOUBLE TALKING SAYING they will spin a wheel to see what i won totally different from what i read on their flier [SCAM ARTISTS] Gas is very expensive and they are conning people into coming there to get screwed, bad company stay away from this car dealer.

Finally got dealership to" unwind" deal with help of finance company.. Someone from the dealership wrote Response to the BBB, that my down payment Was RETURNED, but y it NEVER was.. Now you're avoiding me in all forms of contact and NOT making any attempt to tell me why you're NOT honoring your written statement. I have it on writing that someone from your dealerships said the monies were returned.. Must this become a court matter ?? I've contacted every avenue and am awaiting their response before I HAVE to make this a court matter. No matter how You want to look at it, the deal fell through. It's a "unwind". The finance company even took it off my credit history.. With the written statement alone, I can win this in court. Must we go there?

Bud people own that business they stolen money don’t believe that gay after when selling cars they reporting stilling plat when I get to take my car they which car we don’t know nothing bud att back site off that building I saw my car for sale

Misleading description. Received the car all chipped and scratched. Different paint on bumper when listing clearly said no previous paint. Received with death battery, black oil.

We came in from out of town. we live 5 hrs away and came into the shop for a dodge challenger r/t. Omar was absolutly great, loved working with him. However, Dale was very condescending to my wife, lied to use many many times and tried to tell us a completely different price over 10k over what listed. we spent 5 hrs trying to work with them on this car. they will negotiate up but wont negotiate down until i leave and then lied to us even then. We told them we could finance through usaa for a 3.99% and they said they could get fpr 2.99% outright. they never said "up to", so we ran my credit to get a 5.99%... fine no problem.He refused to deal with my wife. After leaving my wife tried to shake his hand and he absolutely refused twice to do so. We also overheard him speak down to a woman who had also been there as long as we had. to the point where she left telling him that this isnt her first rodeo and he doesnt need to talk to her like that. Absolutely terrible dealership, hopefully omar gets a promotion or finds a better place to work.

Worst dealership ever!!!!!!! Bought a car when we test drove it, it had the engine light on I told my sales guy T (is what he goes by) that I would not buy a car with the engine light on. He assured me it was nothing took it to the service department he came said it was nothing and the service manager took care of it. The engine light was off when we took the car home. The next time we started the car the engine light came back on. I called and texted my salesman he told me he would take care of it. . Now they are avoiding us. Giving us the run around. They told me to take it to the land rover dealership nearest me. I did they diagnosed over $2000 dollars worth of repairs. So now they are really not talking to us. We have now made a report with the Attorney Generals office against these scammers. I am posting this so anyone who deals with these people know they have recourse. They would have zero stars if possible!!! Don't shop here there are other dealerships out there Camargo Cadillac is the best dealership they stand behind their products. From now on I will never go anywhere else!

Nice place to buy car from i buy nice VW from good price. Good customer service. Good customer service good service cars nice salesman I’m happy