Courage Kia

I have a great experience with dijuan n james they were great n made my experience wonderful

Great customer services. Friendly and informative. Short wait times. I would recommend them to others.

Zero stars if it was possible. My son bought a 2017 Jeep Wrangler not even a month ago. With in a week Jeep started with the death wobble. They insist the vehicle was fully inspected. They refuse to fix it, extended warranty is trash. Very upset as this is a safety issue. DO NOT BUY HERE

Great experience for my very first visit. I will be back again for another appointment.

The communication from Daniel was great. He kept me informed on time lines and filters that need to be replaced. He informed me as soon as my car was ready and did not rush me out of the waiting area while I was working. I will continue using courage, Kia and look forward to working with Daniel again.

The service provided was excellent! All of my questions were answered. They were quick & professional.

When I brought my car in I was extremely worried, the night before the “engine” light came on. And the car started to run very rough. The young lady that assisted me was very patient and explained everything thing they were going to find and correct the issue. It took a little bit, but right not the car is back to its old self charging down the interstate, not acting like it is stuck in neutral.

Took my 2024 Seltos SX in for my oil change and tire rotation and the associate informed me tbere were 2 software update recalls for my vehicle, which I was not aware of. It gives me piece of mind that the service department tracks and keeps up with recalls and software updates so I can be sure to keep my Seltos in the best condition possible. The service team completed all the work and returned my Seltos washed and cleaned. The only reason I can’t give 5 stars is because this service visit took a little over 3 hours. My apt was at 3 pm and my Seltos wasn’t retuned until 6 pm, I was told the software updates were the cause of the extended time it took to complete this service visit I knew the visit was going to be longer than normal because I was told when I called to schedule the apt that it would take about an hour and 30-45 mins to complete, however, when arriving and checking in with the service dept at 3 pm I was told that it would be around 530 pm so 2.5 hours which ended up being 3 hours.. I know the service techs can’t control how long software updates take but there has to be something that can be done to speed the process up if they use internet to perform the updates they may need to invest in a better internet provider who can provide faster upload and download speeds. With that said the service tech did apologize several times through out the process for the amount of time it was taking and as always everyone I had interaction with was professional, polite, and made you feel seen and heard. I’ve had nothing but exceptional service from the teams at Courage Kia since buying my Seltos SX in August of 2024. I will also point out this dealership is not the closest Kia dealership JTs Kia of Rock Hill is actually closest to me and who I select with when I had my 2017 Kia Forte5 and due to mileage entry errors during my service visits they caused an error that made it appear that myself or someone else had rolled back the mileage on that vehicle. It was Courage Kia who found this data entry error when I traded in my Forte5 for this Seltos SX and took measures to correct the mistake and update carfax and Kia records so there wouldn’t be issues in the future for the new buyer or issues for me lowering the trade in value during the purchase process for my Seltos. That is why I drive the extra distance to do business with Courage Kia in my opinion they care about their customers from the buying process and througout the ownership of the vehicle. I look forward to doing business with them in the future if and when Kia will finally release a Hybrid Seltos I’ll be visiting Courage Kia to inquire about trading my current Seltos for the Hybrid version.

Yesterday I walked into the dealership in tears because of the car that I owned had me constantly dumping a lot of money into it. I didnt even get into the building before FAYE HIBBERT came out and ran to my rescue like the super cute superhero she is,…like she already knew my struggle. My credit is not the best, but she gave me a big huge hug and looked into my eyes and said you’re not leaving here without a new car. Needless to say, I didn’t have much hope. But I left with a bad and bougie beautiful Cadillac sports truck that fit my classy taste. 💅🏼. She was so determined more than I was!! I know she’s a sales woman, but she went above and beyond to make something work. Im recommending her to all my friends and family and I will be promoting her wherever I go. My goal is to make her one of the top sales people there. As a woman, I appreciate her being a girls girl. She wouldn’t stop until I left with a smile, and dried tears. I don’t often leave reviews, but she deserves this one hands-down! If you are looking to buy a car, ask for her please! She will work hard for you and get you what you want. Her manager was also awesome. He worked those numbers honey until I was approved with 0 down!! I am internally grateful and I love my car!!! Thank you Faye for going above and beyond for me! 💚

I had a great experience specially being a first time car buyer. The process was fast and smooth. Chuck showed me exactly what I was looking for in a car and I left with my new SUV.