Lumin Folsom Mitsubishi

Greg Murphy has provided Excellent customer service I appreciate all his help and assistance with my vehicle purchase

Cars are nice but customer service is lacking. Salesmen was very nice and helpful. Finance people as well. However, they change things last minute without notice, I was supposed to have my car shipped Saturdays 7/19 with an arrival time of Monday or Tuesday (7/22 - 7/23) at the latest, down payment and financing was completed Friday 7/18. Without notice, a courtesy call, text message or anything. I had to contact them several times to get updates and every time I got a different date, no explanation given, now new date is 7/25…. But who knows at this point . They are very persistent when they need some kind of information or have a question, I do get several calls or texts for that. Definitely don’t recommend buying from them, unless you want to keep just waiting for your vehicle and be chasing people to get information that keep changing.

I had a great experience purchasing my used 2023 Tesla Y from Lumin Fisker! I worked with Alexandria who was very helpful in selecting this vehicle and answering all my questions. She really wanted to make sure I got the right vehicle for me even if I had to go to another dealer. In the end, the Tesla was the perfect car at a perfect price! Pete even found that he could beat my banks financing rate and so I got the car at even a lower monthly payment amount! Way to go Lumin! They were really nice to work with (not pushy) and made the transaction a very pleasant purchase experience. I will be back when I need my next car!

AWESOME INVENTORY! AWESOME PRICES! AWESOME STAFF! Thank you for everything!! All stars given to everyone

Pete did a great job, my rate after his negotiations is 6.9%, all my doubts were covered,very professional workeres out here, recommend them,I'll be back for sure

Thank you Lumin Fisker of Folsom! I inquired about a vehicle online, the respond by Roxanne was very quick, she was very informative and answered all my questions! I was be able to purchase my new Fisker, which I'm so excited about!!! Thank you Pete for making my financing process easy!

ompared to past dealership experiences, Lumin made purchasing my new vehicle incredibly easy and fast! Kelly was super responsive and great to work with, as was getting financing. The no-haggle pricing was excellent and all the cars I looked at were a good deal Compared to other similar vehicles locally. I love my new vehicle and the entire sales process took less than an hour. Highly recommend checking out Lumin Fisker of Folsom for your next car purchase!

!!!BEWARE OO THIS COMPANY!! They use the Word Family But After You Drive Off And Come Back With A Question,You Are NOTHING TOO THEM!!

Do not recommend this Dealership!!!! Worst Customer,Watch what you sign because once you do they don’t care about you!!!? I tried taking back the next day and they said we signed away our rights, which they didn’t even explain for a lousy$250!! So Beware!

WORST EXPERIENCE EVER!!!! I WISH I DIDN’D BUY MY VEHICLE FROM THEM!!! THEY TALK FAMILY BUT AS SO AS YOU SIGN, AND WATCH WHAT YOU SIGN, THEY HAVE THE WORST COSTUMER SERVICE EVER!!!