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Fields Lexus Glenview

(2,946 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 6:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Well organized professional work by everyone.

Well organized professional work by everyone. Everything was on time Every time I came here it’s like this

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Zofia, thank you for your gracious feedback regarding our team! We’re grateful to have you as a Fields Lexus Glenview customer and we look forward to your next visit!

Jim was excellent and very knowledgeable.

Jim was excellent and very knowledgeable. Would highly recommend working with Jim if you are interested in a lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for recommending Jim and the team at Fields Lexus Glenview! Your support means the world to us. We'll be sure to pass along your kind words. See you next time!

Kevin was outstanding kept me abreast of the servicing of

Kevin was outstanding kept me abreast of the servicing of my vehicle. Would recommend the dealership to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

N Mal, thank you for the fantastic feedback! We're glad Kevin kept you informed and made your experience a great one. We appreciate your recommendation and look forward to serving you again at Fields Lexus Glenview!

Was just in for my 60K service and Jeff was my service

Was just in for my 60K service and Jeff was my service advisor. He is very professional and I trust his recommendations and assessments. No pressure regarding unnecessary repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your review of Jeff and our team! We appreciate your continued business and look forward to seeing you again at Fields Lexus Glenview!

Excellent service staff!

Excellent service staff!. I appreciated Kevin’s professionalism and his ability to communicate any issues with my car. The service department always does a fine job,. That is why I rely upon them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Jan, we're glad to hear Kevin and our service team provided you with clear and professional care. Thank you for choosing Fields Lexus Glenview!

Staff was courteous and efficient.

Staff was courteous and efficient. Service would take three hours so I took a loaner and did some errands. Came back early and had a delicious sandwich at the lunch bar. Service was completed a little early with a complete explanation of what was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are grateful to have your business and your five-star review! Thank you for choosing Fields Lexus Glenview and for sharing your experience. See you next time!

Keith was incredible .

Keith was incredible . He explained everything perfectly on my new car . Bob in tech was knowledgeable and made me feel at ease. As always a great experience. Highly recommend fields lexus and especially Keith

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marcy, thank you for sharing your recommendation of Keith and Bob! We are thrilled our team made you feel comfortable and confident in your new car. We will pass along your kind words to them! Thank you for choosing Fields Lexus Glenview.

Brought car in for service, Kevin was quick and

Brought car in for service, Kevin was quick and knowledgeable. Waited for vehicle to be done, cafe was excellent, facility was new and clean and employees were friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Dave, we're glad to know Kevin provided a timely and knowledgeable service, and that you enjoyed our cafe and friendly team. Thank you for choosing Fields Lexus Glenview!

Fast service, explained well the things that they were

Fast service, explained well the things that they were going to do and staff were very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're grateful to have you as a Fields Lexus Glenview customer, Luz. Thanks for the review!

Excellent service staff Free mini cafe serving

Excellent service staff Free mini cafe serving breakfast and lunch I would give them a five star review

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're so pleased you had a top-notch experience with our service team and enjoyed our cafe! Thanks for choosing Fields Lexus Glenview!