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Imperial Toyota

(1,485 reviews)
Visit Imperial Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00am–6:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (508) 905-5217 (508) 905-5217
Used (508) 905-5216 (508) 905-5216
Service (508) 488-9449 (508) 488-9449

Reviews

(1,485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Toyota from DealerRater.

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Excellent Sales Experience

Just wanted to let you know how very satisfied I am with the service I received today from Jay Carroll. I came in to price a Rav 4 and ended up leasing one. Jay was so wonderful in making this happen. He was extremely professional but easy going- no pressure or deceit Jay was upfront in all dealings and I would highly recommend him and DCH to all my family and friends. I look forward to my continued dealings with your team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We look forward to them too! It was great working with you, and we can't wait to catch up!

Great experience

Hany was very helpful and made the process smooth. He was attentive to our needs and requests. Austin took the time to answer all of our finance questions and explore our options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks Emily! We're so happy to see our team took great care of you!

A pleasant buying experience

I was dreading the prospect of purchasing a new vehicle. As it turned out, with Toyota of Milford it wasn’t bad at all! Our sales person, Hany, was accommodating, easy-going, and responsive. I feel we were given a good deal on the car. Austin in financing was very organized and thorough, and answered all our questions patiently. A good experience!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review of our store and employees. We appreciate the kind words as well as feedback. We look forward to seeing you again!

Excellent Experience

James was my salesperson and made sure that I have a wonderful experience buying the car, helped me from finance to explaining the features in great details. Always kept me posted I liked the the overall experience with DCH Toyota and with James. I would suggest to get ePrice at least from them before buying a car, they are really good with pricin.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review and legitimate feedback! We always try to gauge a balance there, so more feedback is always welcome. Thank you again and have a great weekend!

Fast efficient.

Did only what needed to be done at minimum cost . Actually noted unnecessary service for this visit that would be scheduled for the next service date.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We were happy to have been of help! Can't wait to see you again soon!

Perfect service

It was great time dealing Dhc sales man, he took me for a tour showing me all the details on deferent car until I made my Choice freely.thanks for good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for being a great partner to work with! Showing all the vehicles off is actually pretty fun for us anyway :)

Used Car Purchase

Hany was really knowledgable and a great guy. 007 Bond was really helpful. Felt like my trade in was worth more than offered but I may just be sentimental. Overall good experience. Would recommened.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

thanks for the review and for being understanding. We greatly appreciate recommendations so this really means a lot! Thanks again!

Toyota

it’s a good dealership!!!!!and they can help you a lot!! They did a good job for me and is not really expensive!!! Niceee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing to work with us Jasmin! Your kind words mean alot!

I found a great salesman!

The purchasing of my new car and trade-in of the old car was seamless. Mike Evans was a professional every step of the way. He even got in the car with me after I bought it to make sure I knew where everything was and how everything worked before I drove off. He also set up my blue tooth which I appreciated. I highly recommend working with Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We love the work Mike does, so we're not surprised as much as proud! We'll pass this on!

beyond expectations

Decided it was time to buy a Prius Prime contacted three dealers - two replied DCH is further from home - thought i would start there then work back towards closer dealer Arrived and met Jim Sweeney - GREAT experience from beginning to end! Never made it to other dealer and have no regrets

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.