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Lexus of Albuquerque

(1,397 reviews)
Visit Lexus of Albuquerque
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (575) 446-4731 (575) 446-4731
Used (575) 446-4687 (575) 446-4687
Service (575) 446-4218 (575) 446-4218

Reviews

(1,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Albuquerque from DealerRater.

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Got me in and out within an hour.

Got me in and out within an hour. Staff was friendly, courteous, professional and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Advisor was unable to reference work don't at other lexus

Advisor was unable to reference work don't at other lexus dealership and therefore I believe that redundant work was performed and this charged.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your feedback! If you're ever in need of help, please let us know!

Great customer service!

Great customer service! Vehicle quickly got maintenance completed and positive, professional atmosphere appreciated. Would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Everyone is so pleasant and efficient with their job.

Everyone is so pleasant and efficient with their job. It really is an inviting environment : )

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Always treated well, this was my second time to this

Always treated well, this was my second time to this dealership for service, Daniel my service guy was very helpful from the beginning to the end of the whole process. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jay! We're so happy we were able to help you out! We hope you have a great day!

Competent staff.

Competent staff. Quality service. Prompt and curtious service. Dealership is under renovation. They have done a nice job working through a difficult situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I love Lexus!

I love Lexus!! Jaun is an amazing advisor! Great customer service skills, so patient with customers and always makes room to get us in to get my car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.

Lexus of Albuquerqe is a great dealership.

Lexus of Albuquerqe is a great dealership. Matt Dahlen is an outstanding Service Manager. He's responsive and very knowledgable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jim, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please let us know if there is anything else we can do for you; we are more than happy to help!

They took care of me with no problems and they have a

They took care of me with no problems and they have a nice waiting room

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Excellent service; Excellent client support; polite

Excellent service; Excellent client support; polite andrespectful relations and very helpful research on my cars unique problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!