Skip to main content

Lexus of Albuquerque

(1,397 reviews)
Visit Lexus of Albuquerque
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (575) 446-4731 (575) 446-4731
Used (575) 446-4687 (575) 446-4687
Service (575) 446-4218 (575) 446-4218

Reviews

(1,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Albuquerque from DealerRater.

Want to share your experience with this dealership?

Write a review

Matt was so friendly and he even helped me to change the

Matt was so friendly and he even helped me to change the clock Thank you !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Amazing customer service, amazing product, and service

Amazing customer service, amazing product, and service techs and workers are great at what they do and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

You guys are amazing!

Lexus of Albuquerque is TOP NOTCH!

Lexus of Albuquerque is TOP NOTCH! HIGHLY recommended! Daniel is very knowledgeable and addressed all my concerns in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Shirley, we are so happy to read such a great review about Lexus of Albuquerque! Thanks for the recommendation, and have an amazing day!

Bought my car at the ABQ dealership and have had it

Bought my car at the ABQ dealership and have had it serviced by them ever since. They do a great job. Cannot wait till their new building will be open.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Daisy, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

The service was fast, courteous and efficient and Daniel

The service was fast, courteous and efficient and Daniel was a pleasure to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. We hope you have a great day!

They could not have provided better service.

They could not have provided better service. Jaime came out to where I was stranded in front of target and then we took the car to the dealership and they had it ready by two or 3 o’clock today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Professional courteous helpful with pickup drop off,

Professional courteous helpful with pickup drop off, Brian was attentive to my needs for the car. Everything was perfect. Luxury care!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Staff was really helpful, respectful, and knowledgeable.

Staff was really helpful, respectful, and knowledgeable. Very easy to make an appointment. Got what I needed and I'll be continuing to go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Matt was great.

Matt was great. Kept me informed and worked to make everything efficient and convenient for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with Matt! Feel free to reach out to us if you need anything. Have a wonderful day.

Our experience with Lexus of Albuquerque was exceptional

Our experience with Lexus of Albuquerque was exceptional from our first contact with Chris Montoya, to the paperwork, maintenance coverage and financing prep with Timea. Jacob Marez made an appointment for our vehicle orientation before we even left the sales office. Chris was available throughout for questions we might have and move the process along. We will not hesitate to recommend your dealership for anyone considering the purchase of a new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Wayne, thank you for taking the time to leave a review for us at Lexus of Albuquerque. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!