Reviews
Very friendly and quick responsive service.
Very friendly and quick responsive service. Always take time to discuss service and ask questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Jaime Borunda was very considerate and helpful.
Jaime Borunda was very considerate and helpful. I’m sure that we will all be glad when the renovation is done.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
Great people to work with.
Great people to work with. Really helpfull and caring about whatever issues concerning your vehicle are.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent dealership, my service representative Daniel
Excellent dealership, my service representative Daniel Perez has always gone above and beyond providing the best customer service and that is one reason we just purchased our 5th Lexus from this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so glad that Daniel Perez were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.
We are very pleased with the service department.
We are very pleased with the service department. However, your receptionist needs some training. My husband was told to take a seat & sat for almost an hour until he asked her what the delay was. She then got his information & checked to see if the car was ready. This is unacceptable.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Ray, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Easy contact to service advisor to schedule maintenance
Easy contact to service advisor to schedule maintenance appointment. Advisor very professional. Vehicle delivered when promised. Service advisor explained results of inspection.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Rigzby, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great job under difficult circumstances due to
Great job under difficult circumstances due to construction. The receptionist was very helpful. Very friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. We hope you have a great day!
Jaime was the best!
Jaime was the best!!! He was very professional and helpful. Looking forward to when the construction is done!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about Jaime. We look forward to your next visit! Take care!
Professional, timely.
Professional, timely. Questions readily answered by advisor.. Easy access to scheduling of appts via computer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Daniel Perez is a terrific service rep - professional
Daniel Perez is a terrific service rep - professional knowledgeable and very transparent! Trust him completely!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Ann, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.