Reviews
Jamie did a great job, thanks for the great service.
Jamie did a great job, thanks for the great service. First time service at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The salesman was very helpful.
The salesman was very helpful. He told us all the options available for what we were looking for. He wasn’t pushy At ALL! This was Mike Paquet. Another young man helped us while Mike was helping another customer. This young man entertained our offers and helped us make a great deal. Mike sat in the car with us and got us connected to the vehicle through our phone and went over some of the IT options. It was a good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!
Can’t wait for the remodel to be done!
Can’t wait for the remodel to be done! Nice staff and very efficient and quick shop!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great discount prices on oil change and multi-point
Great discount prices on oil change and multi-point inspection services. Good customer appreciation service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
I am very impressed with the consistency and customer
I am very impressed with the consistency and customer service in every visit. Juan Chavez is my service advisor and he has always gone above and beyond with his service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lara, we are very happy Juan Chavez could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Attentive service rep.
Attentive service rep. Great service to be able to get a loaner! Quick return time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Lexus of Albuquerque has always been reliable.
Lexus of Albuquerque has always been reliable. The service personnel are courteous, knowledgeable, and welcoming.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Loraine, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Best service ever, from both office and service team.
Best service ever, from both office and service team. Everyone is extremely courteous and very helpful. A big thanks to the entire staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Received excellent service as always.
Received excellent service as always. My service advisor is the best. Loaner car is a real plus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Brian ( my service representative) was exceptional as
Brian ( my service representative) was exceptional as well as the technician he called in to assist me with syncing my phone.. This is customer care! It was very busy & the customer representatives were trying to navigate all the customers to their satisfaction during the construction of the new building.. The only issue was the cost of everything…
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Nancy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!