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Lexus of Albuquerque

(1,396 reviews)
Visit Lexus of Albuquerque
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (575) 446-4731 (575) 446-4731
Used (575) 446-4687 (575) 446-4687
Service (575) 446-4218 (575) 446-4218

Reviews

(1,396 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Albuquerque from DealerRater.

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Jamie did a great job, thanks for the great service.

Jamie did a great job, thanks for the great service. First time service at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

The salesman was very helpful.

The salesman was very helpful. He told us all the options available for what we were looking for. He wasn’t pushy At ALL! This was Mike Paquet. Another young man helped us while Mike was helping another customer. This young man entertained our offers and helped us make a great deal. Mike sat in the car with us and got us connected to the vehicle through our phone and went over some of the IT options. It was a good experience.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

Can’t wait for the remodel to be done!

Can’t wait for the remodel to be done! Nice staff and very efficient and quick shop!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great discount prices on oil change and multi-point

Great discount prices on oil change and multi-point inspection services. Good customer appreciation service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

I am very impressed with the consistency and customer

I am very impressed with the consistency and customer service in every visit. Juan Chavez is my service advisor and he has always gone above and beyond with his service.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Lara, we are very happy Juan Chavez could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Attentive service rep.

Attentive service rep. Great service to be able to get a loaner! Quick return time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Lexus of Albuquerque has always been reliable.

Lexus of Albuquerque has always been reliable. The service personnel are courteous, knowledgeable, and welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Loraine, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Best service ever, from both office and service team.

Best service ever, from both office and service team. Everyone is extremely courteous and very helpful. A big thanks to the entire staff.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Received excellent service as always.

Received excellent service as always. My service advisor is the best. Loaner car is a real plus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Brian ( my service representative) was exceptional as

Brian ( my service representative) was exceptional as well as the technician he called in to assist me with syncing my phone.. This is customer care! It was very busy & the customer representatives were trying to navigate all the customers to their satisfaction during the construction of the new building.. The only issue was the cost of everything…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Nancy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!