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Mitchell Chrysler Dodge Jeep RAM

(1,223 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (855) 533-7256 (855) 533-7256
Used (877) 315-7019 (877) 315-7019
Service (877) 315-7041 (877) 315-7041

Reviews

(1,223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mitchell Chrysler Dodge Jeep RAM from DealerRater.

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Richard was up front and honest the repairs required on

Richard was up front and honest the repairs required on my vehicle. A pleasure to work with.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jessica and her team are the best.

Jessica and her team are the best. Everyone was so polite. Work was completed fast

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional in keeping me updated.

Very professional in keeping me updated. Waiting area was clean and relaxing while waiting for my service to be completed.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great prices and good customer service.

Great prices and good customer service. Will find you a vehicle in your budget range.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Kiaira, Tay, Greg and the rest of the team at Mitchell

Kiaira, Tay, Greg and the rest of the team at Mitchell Ram Dodge are very professional and great to work with.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that Kiaira, Tay, Greg, and the rest of our team provided you with professional and excellent service. It's always our goal to make every interaction with our customers as positive and seamless as possible. We truly appreciate your feedback and your business. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to the opportunity to work with you again in the future!

Had to wait for PTU to be shiped from factory that was

Had to wait for PTU to be shiped from factory that was under warranty. Other than that everything was great. could have washed car as it sat there a few weeks in the weather (polen)

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and for choosing us for your repair needs. We apologize for any inconvenience caused by the wait for the PTU to be shipped from the factory, even though it was under warranty. We're glad to hear that overall you had a great experience with us. We'll definitely take your suggestion into consideration regarding washing cars that may be parked for an extended period, especially during pollen season. Your input helps us improve our services. If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your business and hope to serve you again in the future.

Very good customer service, excellent communication

Very good customer service, excellent communication throughout the repair process. And very understandable in addressing the concerns I had about the problems with my car. I recommend them.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Johnny, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our customer service to be very good and our communication excellent throughout the repair process. Addressing your concerns and ensuring your satisfaction is always our top priority. We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out.

Ms Nash was very helpful, pleasant and professional.

Ms Nash was very helpful, pleasant and professional. The entire staff was great. The Service Waiting Area was clean and quite. It also had snacks available for their customers free. Very pleased with staff.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that Ms. Nash and our entire staff provided you with helpful, pleasant, and professional service. Maintaining a clean and comfortable waiting area with complimentary snacks is important to us, and we're glad it added to your experience. We appreciate your feedback and hope to welcome you back again soon!

From the moment I stepped into the Dodge dealership, I

From the moment I stepped into the Dodge dealership, I knew I was in for an exceptional experience. The staff greeted me with genuine warmth and expertise, guiding me through their impressive inventory with patience and enthusiasm. Their knowledge of Dodge vehicles was unparalleled, helping me find the perfect fit for my needs and preferences. The purchasing process was seamless, thanks to their transparent communication and efficient service. Beyond the sale, their commitment to customer satisfaction continued to impress, with prompt follow-ups and support whenever I needed assistance. I can confidently say that this Dodge dealership sets the gold standard for automotive excellence, and I wholeheartedly recommend it to anyone in search of quality vehicles and top-notch service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you so much for sharing your outstanding experience with us! We're thrilled to hear that from the moment you walked in, you felt welcomed and valued by our team. Providing genuine warmth, expertise, and patience is what we strive for, and we're delighted it made your car-buying journey exceptional. It's fantastic to know that our transparent communication and efficient service made the purchasing process seamless for you. Your recommendation means the world to us, and we're here to continue providing top-notch service and support whenever you need us. Thanks again for choosing us, and we look forward to serving you again in the future!

excellent service.

excellent service. friendly knowledgeable Richard, updated me throughout the service of my vehicle. i would recommend there service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with us. Richard and our team strive to provide friendly and knowledgeable service, and we're glad to know we hit the mark. Your recommendation means a lot to us, and we look forward to serving you again in the future!