Reviews
Survey
Charlene at service desk was amazing the gentleman that shuttled me back and forth was just as kind it was a great experience will decently refer friends family and even people I don?t know ???? Happy Holidays
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your recommendation and glowing review, Jennifer! We are thrilled we were able to provide you with an exceptional service experience. All of us at Garber Chevrolet Highland want to wish you Happy Holidays and we hope to work with you again in the future.
Garber Chevro
I?ve been bringing my car to the Garber Chevrolet on Indianapolis Blvd for years and will continue! I always receive top notch service. My service rep Charlene is always very helpful and knowledgeable. Charlene represents customer service very well as she?s very attentive and passionate about her customers and the business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Rick Castro helped me sell my car at Garber Highland
Rick Castro helped me sell my car at Garber Highland Chevy! Excellent customer service. Would recommend going to see him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you choosing Garber Chevrolet Highland and for sharing this feedback with us! We strive to deliver top-notch service every time and are glad we could make selling your vehicle as easy as possible. We look forward to working with you again in the future. Safe travels!
Oil change and service
Very happy with the service and knowledge of the service tech
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It makes our day to hear how satisfied you are with your recent experience at Garber Chevrolet Highland. Reviews like this are so validating to us as we strive to provide outstanding customer service to all of our guests. Thank you again, and we look forward to working with you again in the future!
New Traverse from
Experience was very pleasant. We have bought other cars from this dealership and would recommend them to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your loyalty and support mean the world to us. We take so much pride in the fact that you have continued to trust us with your vehicle needs. If there’s ever anything the Garber Chevrolet Highland team can do to help you, please don’t hesitate to ask! We hope you’re enjoying your new vehicle and wish you safe travels.
not what they advertise
This was the first time in my life buying a new car so I was very excited only to be very unhappy with the whole experience and process all because I went to the wrong dealership. I went in with a preapproved loan that they never even tried to use & never even contacted my bank. They claimed they found another lender with a better rate which turned out to be a completefabrication, the rate was worse, much worse. I had to refinance my loan the following week. Also, they said they could install my runners in 3 days only to be told (after I bought the car) that it was going to take weeks possibly months to even get them in let alone install them. I had a employee discount code which they claimed I could NOT use it due to the pandemic, really?? the pandemic, what a load of crap. I'm so disappointed with this dealership, really expected they'd make my first time new car buyer experience much better than it was; what a bunch of lying scammers, but i should've known better, afterall they are car dealers
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Martha, We are sorry to hear about your experience. We always strive to provide the best service possible to our customers, so we’re sorry to hear we missed the mark this time around. Unfortunately, due to the current supply chain issues, it is taking longer to receive your vehicle runners than we had originally anticipated. As soon as they are available, we will contact you to have them installed. If there are any other questions about your experience you would like to discuss with us, please feel free to contact me at 219-924-3344. - Hazem Mutawe | New Car Sales Manager
Great service
Nice experience with having someone serve snacks while you wait and everyone is so friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Service
Hilary at the service dept was great she helped me so much
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Great service
Thank you to Jay for the excellent service!My Trax was received and returned in top condition. Will come again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Received very good service from Charlene.
Received very good service from Charlene. Prompt service, clear explanation and communicated well. I always request this service coordinator when possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair