Reviews
Shane was wonderful to work with while buying a vehicle. If I had to purchase another vehicle in the future I would 100% reach out to Shane at West Herr Hyundai.
Shane was wonderful to work with while buying a vehicle. If I had to purchase another vehicle in the future I would 100% reach out to Shane at West Herr Hyundai.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David was efficient and thorough with our car. We appreciate his attentiveness to details and keeping our vehicle in top operating order!
David was efficient and thorough with our car. We appreciate his attentiveness to details and keeping our vehicle in top operating order!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service from Big Tom. Everyone always A great experience at west Herr dealership. Thanks
Great service from Big Tom. Everyone always A great experience at west Herr dealership. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
From the moment we walked in we were treated well, taken care of right away and offered drinks. Shane Nelson immediately offered to show us any car we wished to see. After test driving a few cars we chose a Kona and Shane found us the perfect one. He explained everything well and was understanding of our having to wait for our insurance settlement for our totaled car. When we were ready the purchase process was very smooth with Shane, finance with Sophie & warranty with Greg. All were wonderful to work with. We are thrilled with our new Kona and would definitely recommend the West Herr Hyundai team.
From the moment we walked in we were treated well, taken care of right away and offered drinks. Shane Nelson immediately offered to show us any car we wished to see. After test driving a few cars we chose a Kona and Shane found us the perfect one. He explained everything well and was understanding of our having to wait for our insurance settlement for our totaled car. When we were ready the purchase process was very smooth with Shane, finance with Sophie & warranty with Greg. All were wonderful to work with. We are thrilled with our new Kona and would definitely recommend the West Herr Hyundai team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They made the experience very easy for me. The people were so helpful. My sales rep Austin was the best. He went above and beyond for me.
They made the experience very easy for me. The people were so helpful. My sales rep Austin was the best. He went above and beyond for me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Patrick was very accommodating as my wife and I looked at a few different cars. He was low pressure and very knowledgeable about the features of each vehicle. Negotiations went smoothly and I highly recommend WestHerr Hyundai and ask for Patrick.
Patrick was very accommodating as my wife and I looked at a few different cars. He was low pressure and very knowledgeable about the features of each vehicle. Negotiations went smoothly and I highly recommend WestHerr Hyundai and ask for Patrick.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Since my engine light was on and I didn’t know how safe it was to drive the car, West Herr fit me in to a quick appointment. They were cordial and the service manager was very good telling me what information I needed from my warranty to cover the repair costs. Service was performed in a timely manner and I was happy to get my car repaired to my satisfaction.
Since my engine light was on and I didn’t know how safe it was to drive the car, West Herr fit me in to a quick appointment. They were cordial and the service manager was very good telling me what information I needed from my warranty to cover the repair costs. Service was performed in a timely manner and I was happy to get my car repaired to my satisfaction.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everyone is very helpful and friendly. The entire experience was vey informative and professional. I would definitely refer West Herr Hyundai to family and friends.
Everyone is very helpful and friendly. The entire experience was vey informative and professional. I would definitely refer West Herr Hyundai to family and friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service completed as requested Service manager explain the process thoroughly so we could understand what needed to be done
Service completed as requested Service manager explain the process thoroughly so we could understand what needed to be done
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quick service performed on my needed timeline. I appreciate the help. Thank you West Herr.
Quick service performed on my needed timeline. I appreciate the help. Thank you West Herr.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase