Reviews
The employees are extremely friendly and helpful, I
The employees are extremely friendly and helpful, I removed a star because I’m never able to get a rental car while my car is being worked on. It’s a major inconvenience in my life and it’s been in there three times for the same door problem
The employees are extremely friendly and helpful, I
The employees are extremely friendly and helpful, I removed a star because I’m never able to get a rental car while my car is being worked on. It’s a major inconvenience in my life and it’s been in there three times for the same door problem
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Lorena is the best.
Lorena is the best. She makes it all happen! She gets me a loaner & makes sure that service does it all right.
Lorena is the best.
Lorena is the best. She makes it all happen! She gets me a loaner & makes sure that service does it all right.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service was quick, efficient and the people very
The service was quick, efficient and the people very pleasant. All was good. Maybe you could supply a loaner vehicle.
The service was quick, efficient and the people very
The service was quick, efficient and the people very pleasant. All was good. Maybe you could supply a loaner vehicle.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
going in for a maintenance appointment was stress free.
going in for a maintenance appointment was stress free. the people were very pleasant to talk to (Ms Martinez was very professional)
going in for a maintenance appointment was stress free.
going in for a maintenance appointment was stress free. the people were very pleasant to talk to (Ms Martinez was very professional)
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I always appreciate the Lyft rides so I don’t have to
I always appreciate the Lyft rides so I don’t have to wait around for hours. And the friendly attitude of everyone goes a long way. Ideally, when the service techs are recording video of their diagnostic assessments, they will speak up in a way that makes it possible to hear them over the cacophony of garage noises. It’s a waste of time (yours and mine) if you’re not audible.
I always appreciate the Lyft rides so I don’t have to
I always appreciate the Lyft rides so I don’t have to wait around for hours. And the friendly attitude of everyone goes a long way. Ideally, when the service techs are recording video of their diagnostic assessments, they will speak up in a way that makes it possible to hear them over the cacophony of garage noises. It’s a waste of time (yours and mine) if you’re not audible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had a brake light go out Stopped in at Audi Rancho
Had a brake light go out Stopped in at Audi Rancho Mirage A technician replaced the bulb while I waited Excellent service
Had a brake light go out Stopped in at Audi Rancho
Had a brake light go out Stopped in at Audi Rancho Mirage A technician replaced the bulb while I waited Excellent service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Getting a flat is never fun.
Getting a flat is never fun. Audi Rancho Mirage handled the unplanned situation professionally and as expeditiously as possible. Recommended.
Getting a flat is never fun.
Getting a flat is never fun. Audi Rancho Mirage handled the unplanned situation professionally and as expeditiously as possible. Recommended.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service.
Great customer service. Lorena is a fantastic service advisor. All repairs were done well on my Audi
Great customer service.
Great customer service. Lorena is a fantastic service advisor. All repairs were done well on my Audi
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I brought my car in for my MMI screen goes black for
I brought my car in for my MMI screen goes black for minuets or hours. The day after service my MMi screen went black twice. I was told it was a bad cable except I use Apple CarPlay wireless!!
I brought my car in for my MMI screen goes black for
I brought my car in for my MMI screen goes black for minuets or hours. The day after service my MMi screen went black twice. I was told it was a bad cable except I use Apple CarPlay wireless!!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, RJN. We’re sorry to hear about the issue with your MMI screen going black intermittently. Our team would like to take a closer look and help get this resolved as quickly as possible. Please contact our Audi Rancho Mirage Service Manager, Chad Ingram, at cingram@indigoautogroup.com, so we can assist you directly.
I would like it repaired. I'll call for an appointment again. Thanks RJN
Waiting for complete failure so problem can be diagnosed.
Chad thanks for reaching out. I will take your advice and bring the car in when not working.
Very effective communications.
Very effective communications. I felt like everyone cared about me. Even when we had a go back about error codes.
Very effective communications.
Very effective communications. I felt like everyone cared about me. Even when we had a go back about error codes.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful 5‑star review, Doug! We’re glad to hear our team’s communication made you feel truly cared for, even when working through the error code follow‑up. We appreciate you choosing Audi Rancho Mirage and look forward to assisting you again!