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McGrath City Mazda

(760 reviews)
Visit McGrath City Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (773) 372-1816 (773) 372-1816
Used (773) 639-1046 (773) 639-1046
Service (773) 372-1889 (773) 372-1889

Reviews

(760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath City Mazda from DealerRater.

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We worked with Andrian Demianchuk and had a great

We worked with Andrian Demianchuk and had a great experience. Very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband and I had an amazing experience purchasing a

My husband and I had an amazing experience purchasing a car through Alex and McGrath. Everyone from Alex B. to our finance lady was extremely welcoming and patient throughout the entire process. We never felt pressured or rushed even with the chaos of the tariffs and all the other dealers trying to take advantage of pricing. I would definitely recommend Alex and the McGrath team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I just want to take a moment to let everyone know how

I just want to take a moment to let everyone know how well my wife and I were treated when purchasing a new car this week. Layla our sales person went above and beyond to make us feel very comfortable. She answered all of our questions, She really made us feel special. I highly recommend McGrath City Mazda. Ask for Layla when you get there, you won't be sorry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience and customer service.

Great experience and customer service. Worked with Alexis and got a fair deal. Would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchasing new Mazda from McGrath was very nice

Purchasing new Mazda from McGrath was very nice experience. Every one was very helpful. 5 stars and thanks for Alex Bigelow who goes above and beyond for his clients from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Layla was super honest and made us feel like we weren’t

Layla was super honest and made us feel like we weren’t fighting for a right price. We got exactly what we wanted and we were done in 2 hours from start to finish. Thanks Layla!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is my second vehicle from McGrath City Mazda, and

This is my second vehicle from McGrath City Mazda, and once again, they exceeded my expectations! From start to finish, Andrian Demianchuk provided outstanding service, making the entire process seamless and enjoyable. His knowledge, patience, and dedication to customer satisfaction truly set him apart. The dealership itself continues to impress with its welcoming atmosphere and commitment to excellence. I appreciate the professionalism and care from the entire team, and I wouldn’t hesitate to recommend McGrath City Mazda to anyone looking for a great car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently purchased a 2025 Mazda CX-5 from Layla at

I recently purchased a 2025 Mazda CX-5 from Layla at McGrath City Mazda, and I couldn’t be happier with the experience! From start to finish, Layla was professional, knowledgeable, and incredibly friendly. She made the entire process smooth and stress-free, answering all my questions and ensuring I felt confident in my decision. Her approach was never pushy—just genuine and helpful, which I really appreciated. She took the time to understand what I was looking for and made sure I got exactly what I wanted. If you’re in the market for a new car, I highly recommend working with Layla. She truly goes above and beyond for her customers! Loving my new CX-5—thank you, Layla!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Emir provided me with top notch service!

Emir provided me with top notch service! He was very welcoming and kind (traits that are hard to find these days). He kept me informed of every step from start to finish. Thank you, Emir!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I knew I wanted to work with Alexis and only Alexis when

I knew I wanted to work with Alexis and only Alexis when I received a video personalized to me showing the car I merely inquired about. No other dealership had done anything like this, with all others only using the same cheap, predictable ploys. He wasn’t running a game, he was straightforward, and it also wasn’t overboard. Meeting in person, he was very gracious and just as direct and approachable. He also has a sense of humor, and perhaps more importantly, he laughs at my jokes. Alexis made the car buying process as simple and enjoyable as it can be. I love my car so so so much and am very happy to have crossed his path. Everyone at McGrath Mazda was great, but do not hesitate to work with Alexis Melchor! Thank you, Alex!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.