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McGrath City Mazda

(764 reviews)
Visit McGrath City Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (773) 372-1816 (773) 372-1816
Used (773) 639-1046 (773) 639-1046
Service (773) 372-1889 (773) 372-1889

Reviews

(764 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath City Mazda from DealerRater.

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Alex B.

Alex B.is a joy to deal with, simple straight forward to get us a new car within a reasonable time and even stay behind the office hour to make sure we are totally satisfied with our car. Great experience. This is not my first time buying a new car so I know the price I am offer is reasonable. Alex took it seriously and get back to me after reviewing my offer with his manager and came back with a hand shack. It was the best ever new car buying experience so far. Actually, already thinking about upgrade the wife's minivan with another Mazda and will surprise Alex very soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Layla Hill is a great rep, very helpful, patient, and

Layla Hill is a great rep, very helpful, patient, and knowledgable. I feel positively about my lease and trade-in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I shopped here for a used Mazda3.

I shopped here for a used Mazda3. The person I scheduled the appointment with was not available when I arrived. I was given a new sales associate. We test drove the car together. We discussed pricing. I was fully expecting them to tack on a bunch of useless add-ons that were non-negotiable. Instead, he added a few optional add-ons and a small fee for reconditioning the car. I thought the fee was reasonable. It was simple to remove the optional add-ons. I was shocked by the experience. It went really well. The manager was really nice. Unfortunately we were still a bit apart on the price so I left to sleep on it. I was pleasantly surprised by their behavior. Maybe there is hope that dealerships can be straightforward and professional. I recommend these guys even though I didn't buy from them in the end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Great service Steve took care of my suv .

Great service Steve took care of my suv .Great job would always go back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We worked with Andrian Demianchuk and had a great

We worked with Andrian Demianchuk and had a great experience. Very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband and I had an amazing experience purchasing a

My husband and I had an amazing experience purchasing a car through Alex and McGrath. Everyone from Alex B. to our finance lady was extremely welcoming and patient throughout the entire process. We never felt pressured or rushed even with the chaos of the tariffs and all the other dealers trying to take advantage of pricing. I would definitely recommend Alex and the McGrath team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I just want to take a moment to let everyone know how

I just want to take a moment to let everyone know how well my wife and I were treated when purchasing a new car this week. Layla our sales person went above and beyond to make us feel very comfortable. She answered all of our questions, She really made us feel special. I highly recommend McGrath City Mazda. Ask for Layla when you get there, you won't be sorry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience and customer service.

Great experience and customer service. Worked with Alexis and got a fair deal. Would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchasing new Mazda from McGrath was very nice

Purchasing new Mazda from McGrath was very nice experience. Every one was very helpful. 5 stars and thanks for Alex Bigelow who goes above and beyond for his clients from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Layla was super honest and made us feel like we weren’t

Layla was super honest and made us feel like we weren’t fighting for a right price. We got exactly what we wanted and we were done in 2 hours from start to finish. Thanks Layla!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.