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Best Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Best Auto from DealerRater.

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They sold me a lemon 2009 Impala.

They sold me a lemon 2009 Impala. It began having serious issues, so we took the car to Brakes Plus to be looked over, and they wouldn't even bother repairing the car. See the attached photo from Brakes Plus. This car is not safe to drive. "Best Auto" sold me a car that is not only NOT roadworthy, but it is a hazard to life. Do not buy from this dealership. DO NOT! Their website only shows positive reviews, and they hide the negative ones. I left a review that never showed up, so I left another, and it still isn't displayed. Jeb reached out on my Google review, offering to make things right, but he hasn't gotten back to me. I've called and left messages twice along with the two emails. Jeb commented to my review only to make it look like they are responsible. They still haven't done anything to make things right. Not only will you chance getting a lemon, you will be lied to.

They sold me a lemon 2009 Impala.

They sold me a lemon 2009 Impala. It began having serious issues, so we took the car to Brakes Plus to be looked over, and they wouldn't even bother repairing the car. See the attached photo from Brakes Plus. This car is not safe to drive. "Best Auto" sold me a car that is not only NOT roadworthy, but it is a hazard to life. Do not buy from this dealership. DO NOT! Their website only shows positive reviews, and they hide the negative ones. I left a review that never showed up, so I left another, and it still isn't displayed. Jeb reached out on my Google review, offering to make things right, but he hasn't gotten back to me. I've called and left messages twice along with the two emails. Jeb commented to my review only to make it look like they are responsible. They still haven't done anything to make things right. Not only will you chance getting a lemon, you will be lied to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience!

Great experience overall. Angel was Very helpful. Made the process very easy. I Will be referring all my friends and family to come buy their cars from best auto Glendale.

Best car buying experience!

Great experience overall. Angel was Very helpful. Made the process very easy. I Will be referring all my friends and family to come buy their cars from best auto Glendale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a truck

Angel is nice and helpful they answered all our questions we had Showed us the truck described the features and guided us on the documents we need I’m definitely recommending my friends and family to Best Auto

Buying a truck

Angel is nice and helpful they answered all our questions we had Showed us the truck described the features and guided us on the documents we need I’m definitely recommending my friends and family to Best Auto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome service

Pilar was very friendly and helpful made the whole buying process easy. Had a great experience would definitely recommend anybody looking to purchase a car to come to Best Auto

Awesome service

Pilar was very friendly and helpful made the whole buying process easy. Had a great experience would definitely recommend anybody looking to purchase a car to come to Best Auto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Gilvan- I came in to Best Auto not sure if I was gonna leave with a car, little did I Know Angel helped me out fantastic.. love the place well recommended.

Great service

Gilvan- I came in to Best Auto not sure if I was gonna leave with a car, little did I Know Angel helped me out fantastic.. love the place well recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service and great selection.

Milo was fantastic and helpful. Worked out and helped me through everything. Did everything he could to get me in a vehicle. Made process very easy.

Great customer service and great selection.

Milo was fantastic and helpful. Worked out and helped me through everything. Did everything he could to get me in a vehicle. Made process very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Helpful and very respectful

My salesman Angel, was so helpful and respectful, answerd all my questions made us feel comfortable and not rushed I would definitely recommend him to my friends and family

Helpful and very respectful

My salesman Angel, was so helpful and respectful, answerd all my questions made us feel comfortable and not rushed I would definitely recommend him to my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best auto is the best of the best of the best

Everyone made sure I got what was necessary to drive away in my new car. Thank you for making it easy. I'll be referring yall

Best auto is the best of the best of the best

Everyone made sure I got what was necessary to drive away in my new car. Thank you for making it easy. I'll be referring yall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worse service I’ve had ever

Bad costumer service sold me a broken car transmission went out twice they took two weeks to fix it didn’t hear from them for the 2 weeks got it back week later transmission went out again. Antonio and Sandra helped me out. I don’t recommend this place at All they will sell you broken cars!

Worse service I’ve had ever

Bad costumer service sold me a broken car transmission went out twice they took two weeks to fix it didn’t hear from them for the 2 weeks got it back week later transmission went out again. Antonio and Sandra helped me out. I don’t recommend this place at All they will sell you broken cars!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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