Reviews
Write a reviewHuge shoutout to Maria Castillo at Richland Auto Group
Huge shoutout to Maria Castillo at Richland Auto Group for making my car-buying experience outstanding! Maria was incredible throughout the entire process — professional, patient, and genuinely helpful. She took the time to answer all my questions, made sure I was comfortable with every step, and helped me find the perfect vehicle for my needs. The team at Richland Auto Group made everything smooth and stress-free from start to finish. If you're in the market for a vehicle, I highly recommend asking for Maria. You won’t be disappointed!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and fast service, very attentive over all a
Friendly and fast service, very attentive over all a great experience. Will for sure be coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karloz, Your satisfaction is important to us, so we want to sincerely thank you for choosing Richland Auto Group and we hope to see you again soon! Have a wonderful day!
Absolutely Fantastic Experience at Richland Auto Group!
Absolutely Fantastic Experience at Richland Auto Group! From the moment I stepped onto the lot at Richland Auto Group in Roswell, I knew I was in good hands. My salesperson Scott, was incredibly knowledgeable, friendly, and genuinely invested in helping me find the perfect car for my needs. There was absolutely no pressure, just honest and helpful guidance. They had a fantastic selection of vehicles, and I was able to test drive a few without any hassle. The Richland Dodge Sales team made the car-searching journey a joy instead of a chore. If you're looking for a new or used car in Roswell, do yourself a favor and visit Richland Auto Group. You won't be disappointed! This is truly a five-star dealership that puts the customer first.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Miguel Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Richland Auto Group!
Jonathan and Saul are awesome.
Jonathan and Saul are awesome. We’ve now bought 3 new vehicles over the last 3 years. Top notch
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchasing my new Jeep was amazing!
Purchasing my new Jeep was amazing! It came faster than I expect and my sales guy Ivan Maxwell kept me informed all the way. Even after I brought it home he is still giving me information about Jeeps that I might be interested in. The whole experience was great. Thanks to everyone who works there.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just purchased a Jeep Wagoneer ,I highly recommend asking
Just purchased a Jeep Wagoneer ,I highly recommend asking for Jonathan if you are looking for a vehicle. He will do his best to make your experience the best it can be. Goes beyond and very good to work with without the pressure. Looking for a vehicle go to Desert Sun.
- Customer service 5.0
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- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We purchased a 2018 Power Wagon from Saul. We are from El...
We purchased a 2018 Power Wagon from Saul. We are from El Paso. We drive to Alamogordo for service. Saul is the absolute best. He goes above and beyond. Our last maintenance was 22Sept2021. I arrived at 9am from El Paso. I had business in Alamogordo and Cloudcroft. When I told Saul he handed me to the keys to his personal vehicle. Now if that isn’t customer service and kindness I don’t know what is. He is an absolutely asset to this dealership. I am surprised by the number of people I run into who speak so highly of Saul. I would also like to give a shout-out to Mike and Tom in service. They are honest and knowledgeable. They go the extra mile to take care of your and your vehicle. Just an all around pleasant experience.
- Customer service 5.0
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- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jonathan was my sales man for my new Jeep Renegade, he...
Jonathan was my sales man for my new Jeep Renegade, he and the finance crew didn't stop searching for the best deal out there for me and my budget. Would definitely recommend bying your next car from them!!
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We just purchased a Jeep Compass, which we love. We...
We just purchased a Jeep Compass, which we love. We worked directly with Johnathan Irick and couldn't have been happier with him. He made buying a car a really good experience. Thank you Johnathan. Also wanted to thank Saul and Randy. Dessert Sun should be very proud of their team there. I will be sending everyone that I know that is looking for a car, there. Thanks again guys!! Martha Pruneda
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just purchased my first Ram 3500 from this dealership....
Just purchased my first Ram 3500 from this dealership. The place is nice, but the people are the best. I dealt directly with Mr. Devin Moreland, who is a true professional. His knowledge of the Ram truck if extensive. He works hard to make sure your purchasing experience is stress/hassle free. Wish there were more young professionals around like Devin.
- Customer service 5.0
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- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
