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Huntley Ford

(2,982 reviews)
Visit Huntley Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed

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New (888) 806-9240 (888) 806-9240
Used (888) 828-4427 (888) 828-4427
Service (888) 835-3102 (888) 835-3102

Inventory

See all 670 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since February 2020.
Huntley Ford in Huntley IL treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
You'll Be Treated Fair When You See the Bear

Service center

Phone number (888) 835-3102

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,982 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huntley Ford from DealerRater.

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Huntley Ford service did everything well. They cold called me with a nuisance recall issued on my vehicle. Offered to have mobile service come free of charge. I agree. It was schedule. Christian, the service advisor arrived on time and completed the job in 15 minutes, including doing a complimentary health check on my vehicle.

Huntley Ford service did everything well. They cold called me with a nuisance recall issued on my vehicle. Offered to have mobile service come free of charge. I agree. It was schedule. Christian, the service advisor arrived on time and completed the job in 15 minutes, including doing a complimentary health check on my vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great service as always at Huntley Ford. I love the Quicklane service and the fact that I do not have to have an appointment to get my oil changes done.

Great service as always at Huntley Ford. I love the Quicklane service and the fact that I do not have to have an appointment to get my oil changes done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Ford Mobile Service just did a software update on my 2025 Ford Ranger. Great communication from Huntley Ford to set up the appointment and with Ed as he was on his way to my home. Quick work with my recall, simple towing software update, no more than 20 minutes. Ed was professional and thorough. Very happy with the service.

Ford Mobile Service just did a software update on my 2025 Ford Ranger. Great communication from Huntley Ford to set up the appointment and with Ed as he was on his way to my home. Quick work with my recall, simple towing software update, no more than 20 minutes. Ed was professional and thorough. Very happy with the service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everything. From first thinking I need a new battery and mobile service came out and realized I was totally mistaken. But I needed a service anyway so they arranged to get my car picked up and sent to service and then service verified what I wanted done and the cost. Then called me when finished explained everything and gave me the discounts and coupons I was entitled to. Ed at mobile service suggested I use my coupons and put a note in my file for that to happen. Then they sent my car back to my home for me. This is a wonderful service especially since I wasn’t feeling very well to start with. I love your service and your staff is very friendly and helpful. I tell my friends about your service. A big shout out to Brandon in quick lane and Ed in Mobile he has helped me twice before and is a true asset to your company. I can’t say enough about your service.

Everything. From first thinking I need a new battery and mobile service came out and realized I was totally mistaken. But I needed a service anyway so they arranged to get my car picked up and sent to service and then service verified what I wanted done and the cost. Then called me when finished explained everything and gave me the discounts and coupons I was entitled to. Ed at mobile service suggested I use my coupons and put a note in my file for that to happen. Then they sent my car back to my home for me. This is a wonderful service especially since I wasn’t feeling very well to start with. I love your service and your staff is very friendly and helpful. I tell my friends about your service. A big shout out to Brandon in quick lane and Ed in Mobile he has helped me twice before and is a true asset to your company. I can’t say enough about your service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very smooth. Huntley ford went above and beyond with my service needs. Got me a loaner car and shuttle when I needed it.

Very smooth. Huntley ford went above and beyond with my service needs. Got me a loaner car and shuttle when I needed it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My truck was properly diagnosed and trans replaced quickly, professionally. Ready as scheduled and detailed inside out. Above and beyond expectations

My truck was properly diagnosed and trans replaced quickly, professionally. Ready as scheduled and detailed inside out. Above and beyond expectations

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Small wait time. Quick service. And they checked my car for any recalls and other issues.

Small wait time. Quick service. And they checked my car for any recalls and other issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great service! Picked up the vehicle and returned in about 3 hrs.! Thanks for the concierge service.

Great service! Picked up the vehicle and returned in about 3 hrs.! Thanks for the concierge service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I have dealt with many car dealerships over the years. The typical bullpen next man up and all the vultures hanging out to get the next deal. I made an appointment to see a truck when I got there. The truck wasn’t there. The subsequent attempts to find out what was going on with the truck was nearly impossible. I couldn’t get a single point in contact, but what I did get was a major runaround by what was an obviously trained pool of sales people that tried to buffalo you with xxxxxxxx. Cameron was the worst. Joe finally got back to me with good information. Truck sent back to the auction. Customer Support did call me listen to what I had to say. Thank you, Maya.

I have dealt with many car dealerships over the years. The typical bullpen next man up and all the vultures hanging out to get the next deal. I made an appointment to see a truck when I got there. The truck wasn’t there. The subsequent attempts to find out what was going on with the truck was nearly impossible. I couldn’t get a single point in contact, but what I did get was a major runaround by what was an obviously trained pool of sales people that tried to buffalo you with xxxxxxxx. Cameron was the worst. Joe finally got back to me with good information. Truck sent back to the auction. Customer Support did call me listen to what I had to say. Thank you, Maya.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (847) 669-6060.

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I had a great experience working with Joon while purchasing our new Ford Bronco. He was knowledgeable, patient, and genuinely cared about helping my family find the right vehicle. He took the time to answer all our questions, walked us through every step of the process, and made everything smooth and stress-free. Joon’s professionalism and friendly attitude really stood out. He never pressured us and made sure we were comfortable with our decision. If you’re looking for a trustworthy and helpful car salesman, I highly recommend asking for Joon. We’re very happy with our Bronco and the overall experience!

I had a great experience working with Joon while purchasing our new Ford Bronco. He was knowledgeable, patient, and genuinely cared about helping my family find the right vehicle. He took the time to answer all our questions, walked us through every step of the process, and made everything smooth and stress-free. Joon’s professionalism and friendly attitude really stood out. He never pressured us and made sure we were comfortable with our decision. If you’re looking for a trustworthy and helpful car salesman, I highly recommend asking for Joon. We’re very happy with our Bronco and the overall experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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