Reviews
I don’t recall Justin Henning, can’t rate him.
I don’t recall Justin Henning, can’t rate him. This was by far the fastest car deal I’ve ever done! Alicia was great to work with!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, we love to hear from our customers on their experience with our dealership. We take pride in trying to provide the very best car buying experience that we can. If there is anything else that we may assist you with, please reach out to our team at 509-529-7000. Thanks again and have a great day!!!
I had an appointment for an oil change and a window tint.
I had an appointment for an oil change and a window tint. From the time I walked in to the time I left the service department was wonderful. They answered all my questions and were very kind and professional. I will definitely continue to go to this service department for future services needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that you enjoyed your service visit here at Chevrolet Nissan of Walla Walla. We try to provide the highest level of customer service to each and everyone of our customers. If there is anything else that we can assist you with, please do not hesitate to reach out to our team at 509-529-7000. Thank you and have a great day!!!
Another great service on my Honda Element.
Another great service on my Honda Element. The staff was very professional and knowledgeable regarding my Honda. Did not have to wait to order filters, they had ordered them when I scheduled my appt. I will only have this dealership service my vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that our service department provided you with such a positive experience. We appreciate your business and look forward to servicing all of your vehicles in the future. If there is anything else that we may assist you with, please reach out to our service department team at 509-529-7000, option 2 for service. Thanks again for your 5 star review and have a great day!!!
Good work done quickly.
Good work done quickly. 199$ an hour seems like a lot per hour though. Thanks for fitting my oil change in
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that our service department could fit you in for you oil change. We are always happy to help when we can. If there is anything else we can assist you with, please reach out to our service department at 509-529-7000, option 2 for service. Thanks again and have a great day!!!
Service was fast and accurate service manager service
Service was fast and accurate service manager service counter was really helpful looking forward to next time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the your kind review, we are happy to hear that our staff was very helpful while you visited our dealership. If there is anything else that we can assist you with, feel free to reach out to our team at 509-529-7000. Thanks again and have a great day!!!
Bought car sight unseen.
Bought car sight unseen. Jesse described vehicle in great detail and I was happy with the condition of it when it was shipped to me. My issue was the tires were totally bald and it pulled hard to the left. I told Jesse about this and he told me to get a quote for tires and an alignment. The quote was $1,200. Jesse said the dealership can only give me $545 which is there cost. It may be their cost but that’s not my cost. Then when I brought it to have the tires done, there were locks on the rims with no key. Sent Jesse a text message with photos and called the dealership and left a message with the sales manager but no return text or email. I was told lots of people were looking at the vehicle and it kept getting pulled out of service so that stuff was overlooked. That’s fine, then pay my cost to fix it. Car was not drivable the way I received it.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
3 Kinda weird when you brought in a person and they get
3 Kinda weird when you brought in a person and they get the reference check
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know that our service department met your expectations. We strive to provide the highest level of customer satisfaction that we can. If their is anything else we can help you with, please reach out to us at 509-529-7000. Thank you again for your review, we greatly appreciate it.
Jason Cobb brought to car to me.
Jason Cobb brought to car to me. He had great customer service and helped me a lot. The whole process was great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear that Jason was such a big help getting your car into your possession. If their is anything else that we can assist you we, please feel free to reach out to our team at Chevrolet Nissan of Walla Walla at 509-529-7000. Thank you and have a great day.
Great service department.
Great service department. Friendly staff and good service. They were quick and had a nice waiting room.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that you had a positive experience here at Chevrolet Nissan of Walla Walla. We aim to provide the highest level of customer service to all of our customers here at the dealership. If there is anything else that we can assist you with, please do not hesitate to reach out to our team at 509-529-7000. Thank you!!!
Very attentive and efficient.
Very attentive and efficient. You folks did a great job. I appreciate no artempt to upsell
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 star review, we try and provide the highest level of customer service to each of our customers. If there is anything else we can help out with, please give us a call at 509-529-7000. Thank you and have a great day.