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DARCARS Lexus of Englewood

(3,210 reviews)
Visit DARCARS Lexus of Englewood
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 735-1792 (201) 735-1792
Used (201) 735-1816 (201) 735-1816
Service (201) 735-1829 (201) 735-1829

Reviews

(3,210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus of Englewood from DealerRater.

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Greatest

Beyond my expectations! 110% recomended. Nice instalations, amenities (Good coffee tho) jajajaja! Great service, great customer services, nice people! Jesus you're the best! 6 Stars for you. Above and beyond Awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Jesus and we look forward to working with you again down the road. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Amazing Experience

I can honestly say that this time around my experience was excellent. Nenad was attentive, helpful and true to his word. Everything he promised me I received 100%. Great Sales Consultant!! Sam at finance and David my delivery specialist provided incredible servuce as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Great customer service.

One of the most professional establishment I ever dealt with, Nenad made me feel like a part of Lexus Family. Beyond time efficient, finance was very quick while providing Lexus experience. Definitely would recommend Lexus of Englewood if you are in the market for this amazing product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this excellent review, Sylvia. We are so happy to hear that Nenad could make you feel like a part of the Lexus of Englewood family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in anytime. We hope to see you again soon! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

great

Very friendly and professional. Worked on best deal that fitted my budget. They where able to process the deal very fast. I am very happy with this dealership and will definitely recommend it to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Lexus of Englewood. If you have any further needs, do not hesitate to stop by for a visit. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Seamless process from Start to Finish! Love my Lexus!

Upon arriving at Lexus of Englewood my wife and I were not sure if we were set to be car owners on that specific day. Nenad and Mark were the upmost professional sales people. They showed us everything we wanted to see and answered all of our questions thoroughly. We are proud to be part of the Lexus family and would reccomend Nenad and Lexus of Englewood that is looking for a luxury experience and amazing line up. Big Shout out to Max in Finance dept as well, true professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Nenad, Mark and Max were able to provide you with such exceptional service. Enjoy your new vehicle! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

First Car.

This was my first experience with dealership Lexus in Englewood NJ. I can't say enough about Nenad, he was outstanding making sure I got the best deal on our Lexus NX 200t. Nenad went above and beyond to make sure I purchased the right car, first car for my daughter. He even took his own time and delivered the new Lexus with big red bow on top to surprise my daughter on her 18th birthday and graduation party. Made us feel like family. I am very grateful for all his effort. If I need anything in the future I will go back and deal with him again. Thank you Nenad for everything we are really happy with our new car. I highly recommend his expertise to anyone in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sylvia, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Nenad was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Dream car.

Nenad thank you for all your help, best experience. You got yourself client for life. Also finance manager Jeff very professional. This was my dream car for long time I was finally able to trade my BMW in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, Sergio! We're glad to have Nenad and Jeff on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Excelent overall

Great selection, undivided attention, representative stayed with with me for the whole process! Everything was exceptional!!! the best prices! They even helped me to get rid of my old lease. I ll deinitely recomend this place to all of my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback, Rinat! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Bait and Switch

They lie about their online pricing, don't believe it! I saw several certified cars listed online and on their website and they were priced about what I'd expect to pay. I went in thinking that a Lexus dealership would be a relatively honest and transparent place to purchase my wife an SUV. I was mistaken! I went in and found out that regardless of what they advertise online that they charge an extra $1,850 "certification fee". I walked out, went to the Lexus dealer in Mahwah where no games were played and drove out with an RX350 the same day for a reasonable price without the games and lies. I went to Lexus of Englewood as they are the closest to where I live but I can assure you that the trip to Mahwah is worth it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exceeded expectations

This was our first time dealing with Lexus of Englewood. From start to finish everything was beyond our expectations. Our salesman Nenad and Finance manager Jeff were both complete professionals and made our car buying experience the best one we've had to date. We would recommend this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com