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DARCARS Lexus of Englewood

(3,210 reviews)
Visit DARCARS Lexus of Englewood
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 735-1792 (201) 735-1792
Used (201) 735-1816 (201) 735-1816
Service (201) 735-1829 (201) 735-1829

Reviews

(3,210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus of Englewood from DealerRater.

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really nice facility

A pleasure to deal with. Salesman and finance guy pleasure to deal with. Salesman more knowledgeable than most. Seems like he has been doing this a long time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this review, James. We really appreciate you leaving us your input. We are very pleased to hear that our sales team could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Great dealership!

Joe Kalachian and Michael Maxx did an amazing job of handeling my trade in and purchase of my Lexus 460. It was an easy transaction which was stress free and fantastic! No less did I get the truck I have always wanted but the price was on point! A++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Dealer and sevice

We know this dealer, Dick Shore, for many years and this was the main reason to lease Lexus #5 for 15 years. He is so good and always try to make deal that satisfy both Lexus and customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Vadim, thank you for the feedback! We are happy to hear of your positive experience with Dick at Lexus of Englewood, and we are grateful your loyalty. We look forward to serving you again in the future! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Great experience!!

One of the best buying experiences for me and my family, not a single hiccup. Casey was a total pro!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for recognizing your experience at our store, Eric. It is great to know that we were able to provide you and your family with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Amazing experience.

Attentive and helpful staff. The purchasing and financing process are so smooth. I have all my questions answered in a professional way. Walked out with a car I love and the price I want. I even got David to show me every feature available in my car. Lexus seems to be a family to stay with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone, Ronald. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Great experience at Lexus with Joseph Kalachian.

I met with Joseph several weeks ago after a 4 Hour Drive from Massachusetts. Joseph was very attentive to the vehicle I was looking for and went to all extent to ensure I was able to purchase the vehicle as well as accommodate to my situation with absolute pleasure . Although 4 hours away, he kept me posted with updates even while he was out of the office. He responded immediately to any calls I made. I would recommend him to my immediate family and friends who are looking to make a new vehicle purchase. He and the manager Michael Maxx were the best I've worked with with my 15 years of experience purchasing cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your review. We're glad to have Joseph and Michael on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Great service at Lexus of Englewood

Sales man Dick Shore was very knowledgeable and accommodating. Very good service. Extremely happy with the car as well. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Edward, thank you so much for this 5-star review about your sales experience! We always enjoy hearing from our customers. I am pleased to hear that Dick was knowledgeable and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that he has shown you his commitment to this. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Everying was great!

My credit wasn't all that good, I liked the car but needed a cosigner. They worked it out where I didn't need a cosigner and made me a very happy customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to write this review, Melvina. I'm very happy to hear about your positive experience at Lexus of Englewood. If you have any further needs, do not hesitate to stop by for a visit. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Wonderful!!

Nenad was very professional. He listened to us and helped us chose the perfect car and package. Time with a technician at the time of delivery was a extremely helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this 5-star review, Frank. We strive to provide courteous service to all our guests and are glad to hear that Nenad helped you chose the perfect car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

Dishonest Dealers

I purchased a certified Lexus ES 300h on 02/08/17 The sales person had broke their 3 of the following promises. 1) The front bumper cover was missing. They had offered to fix it, but it has been over one month and they still haven't given me a bumper cover. 2) The car has lot of small scratches, but they said after buffing and polishing most of them will go away. However, after one wash 90% of them came back. 3) They offer 1.9% APR for 5 years, but last minute they changed it to 2.5% APR and my credit score is rated very good. I called them multiple times to fix my problems but they have not addressed them, so stay away from Lexus of Englewood.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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