Reviews
Great services very pleased with my car
The man who brought my vehicle was Very friendly , explained everything well my car came on time and I am happy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Larisa and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our staff was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Respectfully, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
great leasing experience
I requested that I receive an initial lease quote that was a fair and reasonable price and would not require a negotiation. That request was honored, and followed without any deviation. The sales rep. was courteous and knowlegeable. You have definitely made a customer; thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Arthur! Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great leasing experience with us. Please let us know if we can help you with anything else automotive-related. Respectfully, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Amazing staff, excellent location
We loved the service and friendliness of every staff member. From the valet, to our salesman Chris Lee to the finance manager Toni- we appreciated all of the ways they worked with us and how they made us feel comfortable and welcomed. My husband and I just got married and we are in our 20s/30s and are first time Lexus drivers- and I think we will definitely stick around! We would especially like to thank Chris for doing everything in his abilities in getting us the car we wanted and for the price we wanted. Visiting Lexus of Englewood was well worth it!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hyesun, thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. Congratulations on your purchase! We are very glad to hear that your experiences with Chris, Toni and the rest of the staff have been very positive. It was great doing business with you. We hope to see you again! Respectfully, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Lexus of Englewood
Mr. Ham was very helpful. He was very knowledgeable and I appreciate his knowledge and professionalism. We have been leasing from Lexus for over 10 years and he is one of the best people with whom we have worked.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tazuko, you have been doing business with our staff and Lexus of Englewood for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Respectfully, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
I was completely satisfied with my experience
The whole process was very relaxed. The salesperson was very attentive and very helpful in answering all of my questions and concerns. The financing the dealer offered was wonderful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Katherine, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again! Best, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Best Service
Very pleased for all service Salesman Mr.Bobby Rodriguez is good Sale manager Mr. Mitch & finance Ms. Tonny was good Also technically explained was really very pleased with his work
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, Darshini. We're glad to have Bobby, Mitch and Tonny on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Great process
Salesperson, Mr. Ham, is very professional and make me start to feel to get another car from this dealer which means much improved atmosphere than before. This is Second time fully satisfied at lexus of englewood since i had deal with Toni Han before.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to write this review, Justin. I'm very happy to hear about your positive experience with Toni. Congratulations on your recent purchase and thanks for coming back as a satisfied customer. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Best, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Dealer Review
Dealers service good also buying process was very easy also Sales person Mr. Bobby Rodriguez was good very knowledgeable person also sales manager Mitch Patlock also very good also in finance person Miss Tony was very help full with all info person explaining all fiture was also very knowledgeable I'm very very happy with there service I will definitely recommened
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and this review, Darshini. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Best, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Friendly service
I liked my salesperson, Jay Hernandez. All of the staff at the dealership were friendly and helpful. No decaf coffee. No tea at all.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your perfect review, Hope! We're glad to hear that Jay and the rest of the staff were friendly and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Great place!
Everything! Patty Z, Chad and Melissa made the experience pleasant. They're smart, professional, and personable. Easiest car buying experience possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recognizing your experience at our store, Eugene. It is great to know that we were able to provide you with a pleasant time purchasing your new car. We will share your comments with Patty, Chad and Melissa. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900