Reviews
Superior staff
Renee was excellent ! She was in constant communication and worked hard to create the deal. She was professional and friendly. We really enjoyed working with her.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary, we appreciate you taking time to leave us a great review! We are pleased to hear Renee did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Kind regards, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Great Service and Very Helpful Sales Staff
Casey was very nice and worked with us to get a new Lexus for our price. He was patient and thoroughly explained the various payment options and car's features. This was our second Lexus and we would go back again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gloria, thank you for your loyalty to our dealership and for taking the time to write this review. Casey's sales excellence is always consistent, and I'm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Kind regards, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Courteous and Professional Service
Courteous salesperson, finance manager, retention director, and delivery specialist who showed me all of the features of the new car --all of whom were pleasant to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recognizing your experience at our store. It is great to know that we were able to provide you with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Kind regards, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Customer service
Personal attention everyone was willing to do what it takes to get me in a car. Customer service was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Charmaine, thank you so much for taking the time out of your day to share your experience with everyone. Congratulations on your purchase! We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Kind regards, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Great Services excellent
Everybody was nice and courteous make you feel comfortable being in there. Also, everything was explain in detail and the process of the paperwork didn't take long. I didn't have to wait a long time to get my car ready. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maria, I sincerely thank you for going out of your way to write this review about Lexus of Englewood. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Kind regards, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Excellent service, friendly sales repesentatives
Courtesy and professionalism of both Sales representative as well as Finance manager. They got us in and out of the dealership in 1.5 Hrs. without hassle and stress free. I traveled 40 miles to Englewood NJ all the way from Long Island, NY but it was TOTALLY worth it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Helena, Congratulations on your new Lexus! Lexus of Englewood would like to thank you for your kind review regarding your recent buying experience with us. We are so happy to hear that your time spent with us was without hassle and stress free. Enjoy your new Lexus and welcome to the Lexus of Englewood family!
Great service
First time call , sale person Max did excellent job. Over all very good service .everything finish Whithin HR. I will recommend .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Pravin and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Max was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Kind regards, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Fantastic sales man and staff.
Dominic is a consumate salesman and gentleman. Leased 4 cars from him. The staff is fantastic. Would definately recommend and return.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Donald, Lexus of Englewood would like to thank you for your review regarding your recent buying experience with us. We recognize that this is your fourth Lexus purchase from Lexus of Englewood and wanted to say Thank you. We do appreciate your business and look forward to assisting you with all your future automobile needs. Enjoy your New Lexus!
Sales process, and pickup process
Meghan from Lexus of Englewood certified preowned, assisted in our purchase of my new 2016 NX200T, she was so very helpful, a true professional and was very courteous during the process. Thanks Meghan!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joseph, We'd like to say thank you for taking the time out of your busy schedule to write a review regarding your recent buying experience at Lexus of Englewood. We are delighted to hear that Meghan was not only a true professional but also courteous during your purchase process. Congratulations on your new new Lexus and welcome to the Lexus of Englewood family! Enjoy your vehicle
Great place to buy a car
very detailed and professional explaination. felt like I am welcomed. I walked in late around there closing time, but was not hesitating to help me and the sales consultant named Alex Lee was not afraid to stay late and he turned me around from buying bmw by getting the deal I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi George, Thank you kindly for your review regarding your recent buying experience at Lexus of Englewood. It gives us great pleasure to know that you felt welcomed upon arrival to our dealership and that Alex was very detailed and professional allowing you to feel confident about your purchase. We'd like to once again congratulate you on your new Lexus and thank you for your business.