Reviews
Very friendly to deal with
Leon was very helpful. I would buy from him again. The entire dealership seemed to take interest in my being satisfied. Even the girl at the desk, as you enter, was very kind.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Robin, Thank you for your kind words regarding your recent buying experience with Leon here at Lexus of Englewood. It gives us great pleasure to know that Leon was helpful and that our entire staff took interest in making sure you were completely satisfied during your time with us which resulted in a your purchase. Congratulations once again and we do hope your enjoying your vehicle.
Great Service
Everything, especially how smoothly it all went. It was a pressure free experience. This is my second vehicle and will be going back to Lexus of Englewood for my third once my lease is up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Pedro, It gives us great pleasure to know that your recent buying experience with us here at Lexus of Englewood was smooth and pressure free. We'd like to thank you once again for your business and look forward to assisting you with all your future automobile needs.
Lexus of Englewood
Very pleasant and courteous. Was able to make a deal over the phone without coming into the dealership. When I arrived, the paperwork was already ready for me to sign. The price was as promised.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to write this review, Jung. I'm very happy to hear about your positive experience at Lexus of Englewood. Congratulations on the new car! If you have any further needs, do not hesitate to come back in for a visit. Be well, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Donna Marie Bellifemine
all were indeed very polite, friendly and helpful.. I love the car with all the bells and whistle! Its a very smooth ride
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this review, Anthony. We really appreciate you leaving us your input. We are very pleased to hear that we could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Be well, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Great service
Fast service by sales person. Also, he was freindly. Facility was clean. Staff was helpful. Fiance process was smooth and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review and business as a customer, Sima. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Be well, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Great service
Everybody was very helpful. All the points were taken care of quickly. Sales representative helped us to get car of specific color.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review. Congratulations on your purchase! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Be well, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
the accommodating services provided at every step
The personal attention which we received from Frank Conticello, our salesperson. Frank is warm, courteous, responsive, efficient and helpful. We have always been pleased with our Lexus cars and Frank is the main reason we lease them from Lexus of Englewood, lease after lease.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rosalyn, thanks for this marvelous review and congratulations on your new car! We are so pleased that Frank was able to provide you with such exceptional service. We look forward to seeing you again. Be well, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Great service
I always enjoy working with Frank as he makes the experience as painless as possible. It was also a pleasure to work with Melissa who created the most pleasant financial experience out of the 5 cars I've leased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A fast and easy process
Both Steve Ham and Toni Han made the entire experience very easy. They were open and honest and not at all pushy. I felt very comfortable working with both of them. Also the young man who showed us how to operate all of the car's features was extremely friendly, knowledgeable and patient. He thoroughly explained all the differences between my old Lexus and the new model and its options.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and this review, Ming. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Be well, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
KIND, GOOD SERVICE.
IF I COMPARE WITH LAST TIME WHEN I LEASE ES350 THIS TIME MUCH BETTER THAN AT THAT TIME. LAST TIME I FELT THAT I OVER PAY MUCH MORE BUT THIS TIME I DIDN'T FEEL LIKE THAT.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Jaehun. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Be well, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900