Reviews
Dean Vasile is terrific!
You won't go wrong with this guy. I looked at a lot of cars and car dealers when shopping - from Tampa to Orlando to Jacksonville. This is what a great car buying experience can look like. I was brand new to Fields and VW, but from greeting to test drive to finding me the EXACT car I wanted, Dean was just terrific. He does what he says he will do - and you don't have to chase him to get him to do it. He was professional, gracious, and very knowledgeable about VW products. He took me on a great test drive, and then took care of getting just the car and color I wanted, even though he had to put in a significant amount of extra effort. There was none of the xxxxxx business you run into at so many dealers. Mike Pollard, the Sales Manager and Chris Fellows in Finance could not have been nicer or more professional and I got a fair price. Dean even makes sure the pre-delivery detail is spot on, and if there are any missed spots, he gets it redone -- without you having to bring it up. Fields is big enough to have resources and reach, but small enough that you get some quality attention. I'd write more, but I'm having so much fun with my new Fields VW that I want to get back on the road!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It brings me a lot of pride and joy to hear that you’re an avid fan our dealership. We appreciate your business, your loyalty and your trust. Please don’t hesitate to contact us if there is anything we can help you with moving forward. It’s our pleasure to serve you. Kind Regards, Steve McDonald, General Manager.
Dean Vasile did an excellent job
Dean Vasile was excellent. Everyone was very nice from the sales manager to the finance guy. They all stayed well pass closing to get me in my vehicle that night. Thank you all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind comments. I’m so glad you enjoyed your visit! We look forward to seeing you again soon. As always, we are dedicated to exemplifying only the highest level of service on every visit. Thank you for making us your automotive choice! Sincerely, Steve McDonald, General Manager.
Every one was polite and professioinal
I have never bought a new car. Dean Vasile was the first sales person I met. He was very thoughtful in my needs in what I wanted as well as my financial status. He worked very hard to make sure that I stayed within my means, and didn't try to put in extras that I really didn't need to increase the cost. He did make recommendations to help me make the correct decision for me. I LOVE MY NEW EOS!!! It is just what I wanted, and Dean made it happen!!! than you so much Dean, and your team. I would highly recommend Fields to anyone that is looking for a fare and honest deal I hope by sharing my experience, it will help others to do the same:) RR
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your first new car! We would like to thank you for taking the time to provide us with your feedback. We appreciate your business and are glad to hear you enjoyed your recent visit! I will make sure that our team is aware of your amazing feedback and if there is any way we may improve on your experience with us, please let me know. Sincerely, Steve McDonald, General Manager.
Great Car Buying Experience
We had a good buying experience. Kyle Brien was friendly and knowledgeable salesperson. He let the car sell its self by explaining all the new technology during the test drive. When it came to finances I like the way the options to buy or lease were presented. Very professional and detailed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review! We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews like yours. We will be sure to let our team know that they made an impact on your visit. We look forward to serving your automotive needs in the future. Warm Regards, Steve McDonald, General Manager.
Amazing Customer Service!
Nelsey Caliendo did an awesome job at listening to what I wanted and sticking in my price range. I would definitely recommend Fields VW of Daytona for anyone looking for a new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, youngh1213! We definitely appreciate your excellent feedback. Next time you stop by for your free car wash, please stop by my office to say, "hi" and let me know if there is anything else I might be able to do to elevate your experience with us. Sincerely, Steve McDonald, General Manager.
BEST BUYING EXPERIENCE EVER!!!
10th VW... happy driver for 50+ years! Bus, Rabbit, Scirocco, Fox, Golf, Passat loved every one of them, none have be as easy and pleasant to purchase. Got a GREAT One and Done price $$$$ :-), Not your typical car buying experience amazing to see how all worked as a team to make this by far my best buying experience. Thank you to all at the dealership who helped. Special thank to Andy who guided us to the perfect Jetta and Joe the Finance Mgr who made the (usually less than pleasant) paper work a simple and straight forward process. Highly recommended to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! That's wonderful to hear! Thank you for your continued business over the years and with Volkswagen! We pride ourselves on creating an experience that is not the "typical experience" you encounter at other dealerships and I'm delighted to hear you received what we strive for with all of our customers. If there is anything further we may do to enhance the quality of you ownership or experience with us, please don't hesitate to ask. Thank you for being part of the Fields family, it's really our pleasure to serve your automotive needs. Best Regards, Steve McDonald, General Manager.
Great used car buying experience!
I purchased a used Rav 4 from Fields VW, Diane Karel was a pleasure to work with. I hate phone calls...so she texted me when she had information but didn't harass me with calls. The car checked out really nice with my mechanic and they checked the one item he was concerned about as part of the deal. No suprises or tricks during the closing of the deal. Definitely check them out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to give us your feedback and comments on your experience at our dealership. We truly appreciate your business and we welcome you to the Fields family. If there is anything that we can do to assist you in the future, please do not hesitate to contact me. Best Regards, Steve McDonald, General Manager.
Pleased with offering and purchase from Dean.
Dean contacted me 4 months prior to lease end of our 2013 Jetta, and noted a means of getting into a Passat Limited, for same as our current payments on our Jetta. We had good choices of vehicles and retained our current monthly payments with just a $500 down payment. Fields sent us a check to cover the 4 Jetta payments as well as taking the Jetta off our hands now. Dean was proactive, professional, and thorough on satisfying our requirements. I look forward to dealing with him in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'm delighted we were able to exceed your expectations and I will be sure to pass along your kind feedback to Dean and share with our team. Please let me know how we may improve on your experience moving forward, as we consistently strive to provide only the highest level of customer service. Thank you for choosing Fields, we appreciate your business! Kind Regards, Steve McDonald, General Manager.
I was very pleased with my experience with Salesman Dean.
I recently Leased a new VW Passat and am Very pleased with the Vehicle and the Sales Person (Dean). It was a pleasant and quick experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback and for your business! Dean has been part of our team for some time and, like all of our staff, is very passionate about cars. The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Thanks for choosing Fields VW. Best Regards, Steve McDonald, General Manager.
Best of the best
I leased a car about a month ago. I reviewed the sales person who sold me the car, but failed to review the person who walked my salesperson through the steps. Dean Vasile was a large part of my car leasing experience. When I first walked into Fields VW I was greeted with a smile and a cheerful "Hello". When I asked a few questions up front, Dean was quick to respond. He knew who I was when I came in even though I had been approached originally by a woman on the phone asking me if I would come in and see about trading in my car as the dealership was in need of some good used Beetles. I arrived at the assigned time . Dean was very helpful but said he would allow the new employee Kyle to handle the trade/lease for me as he needed the experience, but Dean said he would stay close by to help through the process. I thought it was very nice of him to step aside for the new guy on the block and yet help the whole while. Hats off to Field's VW for their top notch employees and to Dean Vasile for his top notch customer service values.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's wonderful to hear and congratulations again on your new vehicle! I will be sure to pass along your kind feedback regarding Dean, Kyle, Mike and Joe to our team. Thank you for your kind remarks and your continued business. That's the experience we strive for each and every day! It's our pleasure to have made your experience enjoyable, but most importantly, to find the perfect car to meet your needs. Best Regards, Steve McDonald, General Manager.
