Reviews
I am a new customer to the Johnson auto group, and after
I am a new customer to the Johnson auto group, and after my experience will certainly be a returning customer. The sales staff, specifically Shelby, was amazing. They were attentive, fair, reasonable, and transparent throughout the entire process. I am so happy I decided to purchase from Johnson GMC. Ultimately, I left the dealership with a new truck and a great experience where I felt that I was a valued customer and that my business was truly appreciated.
I am a new customer to the Johnson auto group, and after
I am a new customer to the Johnson auto group, and after my experience will certainly be a returning customer. The sales staff, specifically Shelby, was amazing. They were attentive, fair, reasonable, and transparent throughout the entire process. I am so happy I decided to purchase from Johnson GMC. Ultimately, I left the dealership with a new truck and a great experience where I felt that I was a valued customer and that my business was truly appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The sale person Tom.
The sale person Tom.help us out a lot great customer service! Was very knowledge able! Went beyond customer service excellent ! Felt like family! I recommend this dealership for the outstanding sale person Tom and all the people that work there very nice not pushy!
The sale person Tom.
The sale person Tom.help us out a lot great customer service! Was very knowledge able! Went beyond customer service excellent ! Felt like family! I recommend this dealership for the outstanding sale person Tom and all the people that work there very nice not pushy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Winkle, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
Love this dealership, just leased my 3rd car, special
Love this dealership, just leased my 3rd car, special thanks to Jason, and Sales guys including Zach, Keith, Shelby, Josh, John Louie and Rich in Finance and the service department. They are professional, and really try to work with you to get you what you want and the best deal! I will never go anywhere else!!
Love this dealership, just leased my 3rd car, special
Love this dealership, just leased my 3rd car, special thanks to Jason, and Sales guys including Zach, Keith, Shelby, Josh, John Louie and Rich in Finance and the service department. They are professional, and really try to work with you to get you what you want and the best deal! I will never go anywhere else!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
from the beginning of inquiring about the purchase of a
from the beginning of inquiring about the purchase of a new GMC sierra 1500 to the completion of driving one home from John Jonson GMC. This was the best car buying experience I have ever had over the course of 30 years. Both the sales team and financial team were outstanding, friendly, understood what I wanted without also applying any sales or financial pressure during my vehicle purchase. I highly recommend this dealership to anyone looking for a GMC and will be returning when needing another new GMC vehicle in the future. DL
from the beginning of inquiring about the purchase of a
from the beginning of inquiring about the purchase of a new GMC sierra 1500 to the completion of driving one home from John Jonson GMC. This was the best car buying experience I have ever had over the course of 30 years. Both the sales team and financial team were outstanding, friendly, understood what I wanted without also applying any sales or financial pressure during my vehicle purchase. I highly recommend this dealership to anyone looking for a GMC and will be returning when needing another new GMC vehicle in the future. DL
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
Jeff Moran is a true sales consultant professional !
Jeff Moran is a true sales consultant professional ! He listens to the buyer to find out their needs and wants. Being an advocate for the consumer is second nature for him. He treats people the way he would want to be treated. I highly recommend any vehicle buyer to reach out to Jeff......you will not be disappointed. :)
Jeff Moran is a true sales consultant professional !
Jeff Moran is a true sales consultant professional ! He listens to the buyer to find out their needs and wants. Being an advocate for the consumer is second nature for him. He treats people the way he would want to be treated. I highly recommend any vehicle buyer to reach out to Jeff......you will not be disappointed. :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Daniel, we're happy you found our staff to be so supportive during your experience here at Johnson Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The best dealer and easiest car buying experience!
Johnson GMC is amazing from sales to service to finance! Jason and his sales and service team are fantastic, I would absolutely recommend this dealer, you will never go anywhere else!
The best dealer and easiest car buying experience!
Johnson GMC is amazing from sales to service to finance! Jason and his sales and service team are fantastic, I would absolutely recommend this dealer, you will never go anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Susan, thank you for your kind review; we are happy to pass along your comments to the team here at Johnson Cadillac! If you have any further questions, please give us a call. We're always happy to help!
Outstanding Experience
Shelbey is the man you need to see! This whole process was a very pleasant experience.
Outstanding Experience
Shelbey is the man you need to see! This whole process was a very pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marc, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This was a very disappointing experience for me.
Dropped my car off for an oil change on Saturday morning at 9am - I had an appointment, the service writer told me that the car should be ready in about 2 hours. I asked them to call me as soon as the car was ready. I waited for a call until 2:45pm - nobody called me. I called the dealership only to find out that the service department was already closed - what happened to great service??? I got my car and it was dirty - I was under the impression that my car was supposed to get washed with service. Also, when I went to change my oil before last one, I was told that I need to do my brakes and they told me that to change the pads it would be $700, but this time around nobody told me anything - what is going on??? When I dropped my car last time, I saw an advertisement at the dealership for a brake pad service for $199 - again what is going on? This was a very disappointing experience for me.
This was a very disappointing experience for me.
Dropped my car off for an oil change on Saturday morning at 9am - I had an appointment, the service writer told me that the car should be ready in about 2 hours. I asked them to call me as soon as the car was ready. I waited for a call until 2:45pm - nobody called me. I called the dealership only to find out that the service department was already closed - what happened to great service??? I got my car and it was dirty - I was under the impression that my car was supposed to get washed with service. Also, when I went to change my oil before last one, I was told that I need to do my brakes and they told me that to change the pads it would be $700, but this time around nobody told me anything - what is going on??? When I dropped my car last time, I saw an advertisement at the dealership for a brake pad service for $199 - again what is going on? This was a very disappointing experience for me.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Miroslav, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (908) 852-4613 to discuss your concerns, as your satisfaction is of utmost importance to us.
Warranty Service for new car.
Very good. I waited for repair and they made an effort to keep my wait as short as possible
Warranty Service for new car.
Very good. I waited for repair and they made an effort to keep my wait as short as possible
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Service
Experienced, courteous,professional and easy to deal with.
Service
Experienced, courteous,professional and easy to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!