Reviews
Everyone was amazing Bradley the online sales, Nathan the
Everyone was amazing Bradley the online sales, Nathan the sales manger, Jason my salesman. Courteous, listened to what i wanted and found me exactly what i wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with Bradley, Nathan, and Jason at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant. We appreciate your kind words and are glad our team was able to find you exactly what you wanted. We hope to see you again soon! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Even though it took a little longer than I hoped to get
Even though it took a little longer than I hoped to get my car back, the staff, as always was super friendly and helpful. You have some really great people there and that always makes it a good experience even with the occasional longer wait - and this is the first time in years there has been a wait so that says a lot for those who work there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Karen, for your wonderful review! We appreciate your understanding about the longer wait time and are thrilled to hear that our staff made your experience positive despite this. It's our team's dedication to providing excellent service that truly makes Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse stand out. We look forward to seeing you again soon! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Everyone was super easy to deal with and let got me the
Everyone was super easy to deal with and let got me the exact truck I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Tom! We're thrilled to hear that you had a great experience at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR) and were able to get the exact truck you wanted. We appreciate your kind words and look forward to seeing you again! Enjoy your new truck! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
The service and parts department did a great job on
The service and parts department did a great job on everything from the whole experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Robert! We truly appreciate your kind words about the service and parts department at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR). It's wonderful to hear that you had a great experience with us. We look forward to assisting you again in the future! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Mykel in service was so helpful when I bought my new
Mykel in service was so helpful when I bought my new tires. Very polite young man.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Tammy! We appreciate your kind words about Mykel and are thrilled to hear that he was helpful during your tire purchase. At Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant, we strive to provide excellent customer service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
The service Manager Mikel ( not sure how to spell his
The service Manager Mikel ( not sure how to spell his name) was the BEST. They were straight up about diagnosing and getting parts in to getting my Jeep fixed for my job. The guys in the service department are very pleasant and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR) for your service needs, Kelly! We appreciate your kind words about our service manager Mikel and the rest of the service department. We are delighted to hear that your experience was positive, and we look forward to assisting you with any future Jeep needs. We strive to provide excellent service, and we are grateful for your feedback. See you next time! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Everyone at Freedom Dodge, Durant, OK are always so
Everyone at Freedom Dodge, Durant, OK are always so friendly and professional. It's always a pleasure doing business with them. This last visit they REALLY went over and beyond our expectations. Thank you so much guys!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Carol! We are thrilled to hear about your exceptional experience at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant in Oklahoma. We truly appreciate your kind words and look forward to exceeding your expectations on future visits. See you next time! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Great staff who take care of every need.
Great staff who take care of every need. Always willing to answer any question I have and explain it in a way I can understand. Good people who have the customers best interest at heart.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Dalton, for the glowing review! We are pleased to hear that our staff at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR) provided you with exceptional service. We strive to ensure all our customers are well taken care of and have their questions answered. We appreciate your kind words and look forward to assisting you with any future vehicle needs. Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
Keaton was great got my wife a loner while they fixed her
Keaton was great got my wife a loner while they fixed her pickup was the second time around on fixing the samething but l do believe they fixed it this time done see oil dripping or smell it burning on exhaust thank you again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience, Duane. We're thrilled to hear that Keaton provided excellent service and took care of your wife's pickup. It's great to know that the issue seems to be resolved this time around. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us at Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse- Durant (OKCR). We appreciate your feedback! Regards, Freedom Dodge Chrysler Jeep Ram Fiat by Ed Morse Team
The absolute worst service i have ever recieved from a
The absolute worst service i have ever recieved from a dealership! I bought a 2018 Volkswagen Atlas from them in August of 2023 and i have had nothing but issues with the car. Although i got the warranty on the vehicle, they still deny my claim on my motor needing to be rebuilt for minor build up. Tanner very boldly told me “well this is what happens when you buy used cars”. It was in and out of their shop many times leading up to February, and to the point where they told me to take it to Volkswagen because they are not skilled on the Volkswagen vehicles. My car has been in the Volkswagen shop since February 21st 2024 waiting for the go ahead on the repair for the vehicle. Volkswagen has told me several times that they have never seen a warranty deny a claim on such a minor amount of build up. I have been given the run around many many times from the service manager and cannot get a call back from the General Manager, Kris. I strongly advise everyone to stay clear from this dealership. They do not stand on their word, they do not follow through and they sold me a car with many many issues and will not fix them even when we purchased the warranty. I am a member of this community and im so saddened to see them take advantage of me and my family this way. I have made 8 payments on this car and it has barely been in my possession, let alone a safe car for me to drive. I have been told “that there is no point to keep calling because when they have answers for me they will call me”. Do yourselves a favor and stay away from this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We acknowledge your review and are currently looking into the events you’ve detailed.