Albrecht Buick GMC of Wakefield

Had a great experience dealing with Scott Dunn. I will recommend more people to him.

Like to thank the whole team at Wakefield gmc for being patient and understanding also like give a big thank you to Elliot Williams in sales for making the buying experience possible also like to thank Kendra in Finance department. With the paperwork

Scott Dunn made the car-buying experience extremely smooth, and delivered exactly as he said he would. Would definitely recommend.

Very friendly staff, very clean dealership with great prices and inventory. Robert Giovannucci was great! He was very kind and honest and went out of his way to make the buying process easier for me. I Highly recommend buying here!

One of the best experiences I've ever had at a dealership. My salesman, Scott Dunn, was always available and knew the answers to every question I had. After I left the dealership he was always available and happy to speak with me. I cannot recommend Scott and Albrecht more!

I can’t say enough good things about my experience here. I worked with Scott Dunn and he made the car buying experience easy and enjoyable. I’ve already recommended this dealership to a friend.

mia was great to work with and I'll recommend all my friends and family to her.

Great dealership, friendly environment and a very comfortable setting. No push, great place to purchase a vehicle from

Nice ppl here worth checking them out they really worked to get me a deal

TERRIBLE communication, dishonest and overworked garage. When I called back to have my GMC Acadia repaired after issues with the spark plugs, faulty temperature gauge and squeaky brakes ranging over $1300 in repairs 5 MONTHS after buying it, I was met with unanswered phone calls and rude service agents. The service manager Ed Wallace told me he would help me out and give me a deal on repairs, only to cost me more money and valuable time. I rented a car for a Week waiting for my car to be fixed to NOT EVEN HAVE IT LOOKED AT. When I asked about my car that week, they did not reply for days and then said “we do not have any updates for you”. I kept reaching the voicemail boxes and then called on restricted and got an actual person who was no help and was told “you will get a call back”. The service rep literally said he has 15+ cars that have been waiting a while that have not been serviced.. GIANT red flag. My GMC’s initial inspection was most likely poor quality due to the lack of staff or because their cars keep coming back with problems so the garage is full. Unless you want to be yelled at by the service manager Mike Tarasusik, I would highly recommend not buying from this company. He told me himself he had several service staff out… the service staff being the most important in a dealership. They do not provide you with a registration sticker and now I know why, they do not have the staff or capacity to review your car appropriately. It just goes to show that you can have patient, kind sales staff like Elliot Williams but all of that does not matter if they are selling you a car that needs repairs and NO QUALITY SUPPORT to repair it. Looking at other reviews, this is not isolated but a recurring issue. If you want a car dealership that actually has appropriate customer service, follows up, and ACTUALLY HELPS YOU, go somewhere else.