Reviews
Needed them to squeeze me in for a Saturday service
Needed them to squeeze me in for a Saturday service appointment and they were happy to accommodate me. My service advisor Eddie was great and the car was even ready earlier than they said it would be!
Needed them to squeeze me in for a Saturday service
Needed them to squeeze me in for a Saturday service appointment and they were happy to accommodate me. My service advisor Eddie was great and the car was even ready earlier than they said it would be!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Glenn, for the great review. It is our pleasure to hear about your positive experience with Eddie and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
The service is always great.
The service is always great. The guys in the service department are friendly d always prompt. Thank you
The service is always great.
The service is always great. The guys in the service department are friendly d always prompt. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
My service advisor was fantastic!
My service advisor was fantastic! Norman is very knowledgeable, caring, engaging, thoughtful and most attentive. You know your vehicle is in good hands with him. Safety is critical to me. I don’t want to drive away wondering if the work on my vehicle was done properly. Norman took the time to explain everything that was done. Now that is comforting!
My service advisor was fantastic!
My service advisor was fantastic! Norman is very knowledgeable, caring, engaging, thoughtful and most attentive. You know your vehicle is in good hands with him. Safety is critical to me. I don’t want to drive away wondering if the work on my vehicle was done properly. Norman took the time to explain everything that was done. Now that is comforting!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eddie was excellent to work with.
Eddie was excellent to work with. He is very knowledgeable and courteous, and I have total trust in his guidance and suggestions
Eddie was excellent to work with.
Eddie was excellent to work with. He is very knowledgeable and courteous, and I have total trust in his guidance and suggestions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good customer service and scheduling Took the truck in
Good customer service and scheduling Took the truck in for recall and it was done on time
Good customer service and scheduling Took the truck in
Good customer service and scheduling Took the truck in for recall and it was done on time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
I’m not sure what’s happened to this service department.
I’m not sure what’s happened to this service department. Communication need to be improved. Almost impossible to speak to an advisor when you call or call back. When you do it doesn’t seem that they are clear what’s going on with your vehicle.
I’m not sure what’s happened to this service department.
I’m not sure what’s happened to this service department. Communication need to be improved. Almost impossible to speak to an advisor when you call or call back. When you do it doesn’t seem that they are clear what’s going on with your vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
This was truly a wonderful experience well at Cedar
This was truly a wonderful experience well at Cedar Knolls. Buick is so skilled answer. All questions explained all the features of the car and gave his opinion which I appreciate.!
This was truly a wonderful experience well at Cedar
This was truly a wonderful experience well at Cedar Knolls. Buick is so skilled answer. All questions explained all the features of the car and gave his opinion which I appreciate.!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Will. We are grateful for your business and hope to see you again in the future. Until then, drive safely!
Ease of appointment set up, professional and virtuous
Ease of appointment set up, professional and virtuous service team. Eddy kept me posted on my repair process knowing I needed the car later that evening.
Ease of appointment set up, professional and virtuous
Ease of appointment set up, professional and virtuous service team. Eddy kept me posted on my repair process knowing I needed the car later that evening.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
Service advisor was great.
Service advisor was great. Helped explain everything nicely and even did a test drive with me to understand the issue with the vehicle.
Service advisor was great.
Service advisor was great. Helped explain everything nicely and even did a test drive with me to understand the issue with the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!
These guys are awesome.
These guys are awesome. Very helpful. Will use them again for service. Had a recall which was fixed.
These guys are awesome.
These guys are awesome. Very helpful. Will use them again for service. Had a recall which was fixed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!