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Bill Knight Ford

(45 reviews)

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(45 reviews)

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I usually dread buying a new vehicle and dealing with the typical dealership hassle, but working with Justin at Bill Knight Ford in Tulsa was a complete game-changer. From start to finish, Justin was an absolute pleasure to work with while ordering my new Ford Ranger XLT. He was extremely courteous, straightforward, and completely honest through the entire process. Justin is incredibly easy to talk to, answered every single question thoroughly, and took the time to explain every detail clearly. He completely erased any stress I usually feel when buying a car. The fantastic service didn't stop with Justin, either. Every single salesman I spoke with at Bill Knight Ford was polite, respectful, and helpful. They invited me to look around comfortably and told me to ask anyone if I needed anything. The entire environment is relaxed, friendly, and zero-pressure. Justin was a very welcome surprise, and he has earned a customer for life. I will be highly recommending him and the team at Bill Knight Ford to all of my friends and family members. If you want a stress-free, honest vehicle purchase, go see Justin!

I usually dread buying a new vehicle and dealing with the typical dealership hassle, but working with Justin at Bill Knight Ford in Tulsa was a complete game-changer. From start to finish, Justin was an absolute pleasure to work with while ordering my new Ford Ranger XLT. He was extremely courteous, straightforward, and completely honest through the entire process. Justin is incredibly easy to talk to, answered every single question thoroughly, and took the time to explain every detail clearly. He completely erased any stress I usually feel when buying a car. The fantastic service didn't stop with Justin, either. Every single salesman I spoke with at Bill Knight Ford was polite, respectful, and helpful. They invited me to look around comfortably and told me to ask anyone if I needed anything. The entire environment is relaxed, friendly, and zero-pressure. Justin was a very welcome surprise, and he has earned a customer for life. I will be highly recommending him and the team at Bill Knight Ford to all of my friends and family members. If you want a stress-free, honest vehicle purchase, go see Justin!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new Ford Ranger XLT, Chris! We're overjoyed to hear that Justin (and our entire team!) was able to make the process clear, comfortable, and seamless for you from start to finish. We hope to welcome you back to Bill Knight Ford for all of your future automotive needs.

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I had a Ford dealership I had used for over thirty years that I was very pleased with however they went out of business in my small town. I got a recall notice on my f150 so I had to find a dealership to handle it and I tried Bill Knight and was very pleased with the courtesy and efficiency with which I and my vehicle have been shown. The service rep Cooper Howchin was professional and communicated all pertinent info to me. I know he had other customers to deal with but treated me like I was his only customer and giving my case his top priority.

I had a Ford dealership I had used for over thirty years that I was very pleased with however they went out of business in my small town. I got a recall notice on my f150 so I had to find a dealership to handle it and I tried Bill Knight and was very pleased with the courtesy and efficiency with which I and my vehicle have been shown. The service rep Cooper Howchin was professional and communicated all pertinent info to me. I know he had other customers to deal with but treated me like I was his only customer and giving my case his top priority.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mike, we're glad you chose Bill Knight Ford for your F150's recall service and had such a great experience with Cooper. Thank you for your review!

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Appointment was booked at 2:15 for oil change / tire rotation. Took 2.5 hours.

Appointment was booked at 2:15 for oil change / tire rotation. Took 2.5 hours.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mike, I am very sorry to hear it took longer than expected to complete your vehicle's services. Our goal is to have a service completed in 90 minutes or less. I apologize for the long delay. If I can help in any way, please contact me at 918 526 2410. Thank you, Kelly Summers - General Manager

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Marco & every service person there were: 1) cheerful 2) knowledgeable 3) helpful 4) truthful Bill Knight (Tulsa/Memorial Rd.) is on target w/ their employees I have encountered… That include my original salesman (from late 2024 into early 2025) Jessie Guzman.. I carefully crated my 2025 Mustang GT/“stick” Premium w/ a Whipple S.C. & other “extra’s”… I am not blowing smoke when I say “it is my perfect version of a true muscle car & I say that having traded in a 2016 fully loaded Porsche Turbo S before I transitioned to my Mustang…very different cars, extremely different price ranges, but “pound for pound”, my Mustang is way, way more fun to car, better “appointed” and an overall vastly better “value”

Marco & every service person there were: 1) cheerful 2) knowledgeable 3) helpful 4) truthful Bill Knight (Tulsa/Memorial Rd.) is on target w/ their employees I have encountered… That include my original salesman (from late 2024 into early 2025) Jessie Guzman.. I carefully crated my 2025 Mustang GT/“stick” Premium w/ a Whipple S.C. & other “extra’s”… I am not blowing smoke when I say “it is my perfect version of a true muscle car & I say that having traded in a 2016 fully loaded Porsche Turbo S before I transitioned to my Mustang…very different cars, extremely different price ranges, but “pound for pound”, my Mustang is way, way more fun to car, better “appointed” and an overall vastly better “value”

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jim, thank you for sharing your outstanding review of Marco and the team! We are thrilled to hear you love your 2025 Mustang GT. We truly appreciate your business and we'll be here for any future needs at Bill Knight Ford!

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I had very good experience with the Bill Knight Ford dealership service department in Tulsa, OK. Most recently on 8/24/26 with service writer LANE at the 96th & Memorial Ave. location in servicing my 2017 Explorer SUV.

I had very good experience with the Bill Knight Ford dealership service department in Tulsa, OK. Most recently on 8/24/26 with service writer LANE at the 96th & Memorial Ave. location in servicing my 2017 Explorer SUV.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Fred, thank you for sharing your five-star feedback about Lane and the team! We appreciate your business and hope to see you again at Bill Knight Ford. Safe travels!

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I had to have a complete communication module put in my car. It took about a week which was not the dealers fault. The unit was pricey, but again, not the dealer’s fault. Great dealer.

I had to have a complete communication module put in my car. It took about a week which was not the dealers fault. The unit was pricey, but again, not the dealer’s fault. Great dealer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mark, thank you for choosing Bill Knight Ford and for your patience and awesome feedback. Let us know if there's anything else we can do for you! Take care!

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The salesman Mario worked with my granddaughter and helped her pick out the perfect deal deal for her needs.

The salesman Mario worked with my granddaughter and helped her pick out the perfect deal deal for her needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Fran, we're glad Mario could assist your granddaughter so well here at Bill Knight Ford. We hope to see you both again down the road! Safe travels!

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Robert was extremely kind, knowledgeable, and helpful. Leaving with a cleaner car was really nice!

Robert was extremely kind, knowledgeable, and helpful. Leaving with a cleaner car was really nice!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Shaunna, thank you so much for the five-star review! We are thrilled to hear that Robert provided you with such kind, knowledgeable, and helpful service. We take great pride in our work, so we’re especially glad you enjoyed the car wash. We look forward to seeing you again at Bill Knight Ford!

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The service at Bill Knight was excellent as usual! Starting with Cooper Houchin, Service facilitator: He dealt with my Ford warranty particulars, told me what needed to be done, made apt. for loaner, kept me updated on the work progress and is very personable. The loaner department folks were efficient and helpful as well. The technicians always seem to do a good job. I will not be taking my Focus anywhere else. PC

The service at Bill Knight was excellent as usual! Starting with Cooper Houchin, Service facilitator: He dealt with my Ford warranty particulars, told me what needed to be done, made apt. for loaner, kept me updated on the work progress and is very personable. The loaner department folks were efficient and helpful as well. The technicians always seem to do a good job. I will not be taking my Focus anywhere else. PC

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

PC, we're so pleased to hear you had a seamless experience with us! We're proud to hear you felt fully informed and supported throughout the process. We appreciate your trust in us and welcome you back to Bill Knight Ford anytime.

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Service at Bill knight was excellent and fast I’ve always taken all of my cars there.

Service at Bill knight was excellent and fast I’ve always taken all of my cars there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for giving Bill Knight Ford your business and your positive review, Phyllis!

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