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Bill Knight Ford

(39 reviews)

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(39 reviews)

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The salesman Mario worked with my granddaughter and helped her pick out the perfect deal deal for her needs.

The salesman Mario worked with my granddaughter and helped her pick out the perfect deal deal for her needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Fran, we're glad Mario could assist your granddaughter so well here at Bill Knight Ford. We hope to see you both again down the road! Safe travels!

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Robert was extremely kind, knowledgeable, and helpful. Leaving with a cleaner car was really nice!

Robert was extremely kind, knowledgeable, and helpful. Leaving with a cleaner car was really nice!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Shaunna, thank you so much for the five-star review! We are thrilled to hear that Robert provided you with such kind, knowledgeable, and helpful service. We take great pride in our work, so we’re especially glad you enjoyed the car wash. We look forward to seeing you again at Bill Knight Ford!

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The service at Bill Knight was excellent as usual! Starting with Cooper Houchin, Service facilitator: He dealt with my Ford warranty particulars, told me what needed to be done, made apt. for loaner, kept me updated on the work progress and is very personable. The loaner department folks were efficient and helpful as well. The technicians always seem to do a good job. I will not be taking my Focus anywhere else. PC

The service at Bill Knight was excellent as usual! Starting with Cooper Houchin, Service facilitator: He dealt with my Ford warranty particulars, told me what needed to be done, made apt. for loaner, kept me updated on the work progress and is very personable. The loaner department folks were efficient and helpful as well. The technicians always seem to do a good job. I will not be taking my Focus anywhere else. PC

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

PC, we're so pleased to hear you had a seamless experience with us! We're proud to hear you felt fully informed and supported throughout the process. We appreciate your trust in us and welcome you back to Bill Knight Ford anytime.

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Service at Bill knight was excellent and fast I’ve always taken all of my cars there.

Service at Bill knight was excellent and fast I’ve always taken all of my cars there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for giving Bill Knight Ford your business and your positive review, Phyllis!

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Top notch service experience! Highly recommend! My car was fixed correctly and timely. Kale did an excellent job of keeping me informed and I felt valued as a customer.

Top notch service experience! Highly recommend! My car was fixed correctly and timely. Kale did an excellent job of keeping me informed and I felt valued as a customer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jen, providing you with the best service experience is our priority at Bill Knight Ford. Thanks for choosing us and for highlighting Kale's excellent work - we'll make sure to share your praise with him.

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Timothy Rubin went out of his way to make me feel comfortable at Ford and even had mechanic come and visit with me.

Timothy Rubin went out of his way to make me feel comfortable at Ford and even had mechanic come and visit with me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sherrie, we're glad Timothy and our team took such good care of you at Bill Knight Ford. Thank you for your positive feedback!

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Trevor was an excellent salesman. He was courteous, personable, patient, and extremely knowledgeable on the vehicle we were purchasing. He was able to answer all of our questions and help us to move quickly and efficiently through the car buying process. It was an easy decision for us to buy a car from him.

Trevor was an excellent salesman. He was courteous, personable, patient, and extremely knowledgeable on the vehicle we were purchasing. He was able to answer all of our questions and help us to move quickly and efficiently through the car buying process. It was an easy decision for us to buy a car from him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Amber, we're glad you had such a smooth car-buying experience with Trevor and the team! Thank you for choosing Bill Knight Ford and for sharing your feedback. Enjoy your new ride!

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I wanted to say that visiting with Walker and him having the car that we was going to look at when we arrived at the dealership was awesome. He was easy to deal with and went above and beyond to do everything he could to help us out. Keep up the good work Walker and If we are needing to look in the future we will give you a shout. Thank you, Jeremy Dean

I wanted to say that visiting with Walker and him having the car that we was going to look at when we arrived at the dealership was awesome. He was easy to deal with and went above and beyond to do everything he could to help us out. Keep up the good work Walker and If we are needing to look in the future we will give you a shout. Thank you, Jeremy Dean

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your excellent review, Jeremy! We can't wait to pass it along to Walker and the team, and we hope to welcome you back to Bill Knight Ford in the future. Enjoy your new ride!

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My review is regarding Kale who is amazing. I have been through medical issues and kales patience just outstamding!! I really appreciated all of his help in details needed. Thank you Kale!!!!.

My review is regarding Kale who is amazing. I have been through medical issues and kales patience just outstamding!! I really appreciated all of his help in details needed. Thank you Kale!!!!.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Linda, we're so glad Kale was there to help you through every detail at Bill Knight Ford. Thank you for sharing your experience with us!

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Keeli was absolutely amazing to work with, definitely made it a great experience. She will definitely be my go to person from now on.

Keeli was absolutely amazing to work with, definitely made it a great experience. She will definitely be my go to person from now on.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Buck, we are delighted to hear about your positive experience with Keeli! Thank you for choosing Bill Knight Ford and sharing your review. We look forward to working with you again in the future!

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