Reviews
The repairs were considerably more than expected but the
The repairs were considerably more than expected but the service was excellent as always. Lawrence Hoe is an excellent service manager.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business, Lawrence, and hope to see you again soon!
Service advisor Vincent Lam was very thorough and
Service advisor Vincent Lam was very thorough and communicated well. Loaner car was very helpful too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Lucas and the whole service team were excellent.
Lucas and the whole service team were excellent. They solve my problems and got me in and out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Great service.
Great service. Professional support and well organized from Vincent and the team.would greatly appreciated
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Marcos and Janet Kim were great to work with and very
Marcos and Janet Kim were great to work with and very helpful and flexible. I appreciated everything they did to get this car sold to me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated! All of us at BMW of San Francisco are glad to have you as a customer.
Great experience.
Great experience. Upfront, effective, and thoughtful service. Tomas took care of everything we needed and made the car buying process so much easier. He was a good sport about explaining all of our options, and I was grateful for his patience with us, as we worked to come to a decision. He was especially kind to our pup and even filled up our gas tank before we left!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Tomas here at BMW of San Francisco. We appreciate your business and hope to see you again soon!
Emergency and no appointment, no problem.
Emergency and no appointment, no problem. My car was fixed and ready in less than 48 hours. Awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.
Required repair was diagnosed and explained clearly and
Required repair was diagnosed and explained clearly and completed on time. Loaner car was brand new and minimal paperwork.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! WE are glad that we could help.
Lucas Du was very helpful in resolving the issue with my
Lucas Du was very helpful in resolving the issue with my BMW X-5 air suspension.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Lucas was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!
This is a good dealership.
This is a good dealership. I went here for servicing of my BMW 2 series Gran Coupe.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.