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University Kia of Durham

(87 reviews)

Reviews

(87 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of University Kia of Durham from DealerRater.

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Michaell Teasley was Awesome, friendly professional.

Michaell Teasley was Awesome, friendly professional. Explained everything, He made the tedious task of buying a new car smooth and efficient. we would most definitely recommend Michael to family and friends..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I’ve leased my last two Kias from University Kia, and

I’ve leased my last two Kias from University Kia, and I’ve found the entire process there to be very pleasant and efficient. There was never any pressure, and they bent over backwards to meet my budget and expectations. I love their clean, modern showroom and their knowledgeable, responsive staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A great deal of effort expended by staff, but once a deal

A great deal of effort expended by staff, but once a deal is agreed and hands are shaken, one is no longer "a customer"-- but a doormat whose time and good will are as nothing. happily there is Burlington, Wake Forest, and Battleground /Greensboro, all a pleasant drive away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Alan (AJ) McKoy gave me the absolute best car buying

Alan (AJ) McKoy gave me the absolute best car buying experience ever. University Kia is great. I have recommended them to everyone I know

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

In Arpil I Bought a Kia Rio 23’- The sales professional

In Arpil I Bought a Kia Rio 23’- The sales professional Yoshida Stokes was professional, and exceeded my expectations. I was not pressured, all offers were within my budget I laid out, and she even came in on a day off to make sure my out of state purchase was smooth. I am very happy with my new vehicle. I would highly recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The salesman did his job, once it left his hands the

The salesman did his job, once it left his hands the smoke and mirrors came out. Already had a check written and suddenly they had paperwork for $1500. The most unethical behavior. Beware.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

My purchasing experience was excellent - couldn’t have

My purchasing experience was excellent - couldn’t have asked for a better sales professional, trade-in valuation, and friendly atmosphere. This is my second purchase from this dealership - both times excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very friendly and helpful.

Very friendly and helpful. Didn’t feel pressured to buy and felt comfortable. Also Informative on the vehicle you’d want to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thank you for everything! I love my Vehicle. Very nice service and very helpful

The team at University Kia took such good care of me.

The team at University Kia took such good care of me. Allan Ali was a great resource in finding the right vehicle for our family and supporting us throughout the trade in and purchase experience! The trade-in process went above and beyond my expectations. Thank you so much University Kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

One of the worst dealerships around, especially after

One of the worst dealerships around, especially after sale. Read ALL reviews before dealing them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
4 people out of 4 found this review helpful.